Agradável, limpo, ótima localização, excelente equipe
starstarstarstarstar فاطمه الجعيد
Muy hermoso y con clase, y su personal está al más alto nivel de sofisticación y rudeza 🌹🌹
starstarstarstarstar تركي الكريديس
Agradable, limpio, excelente ubicación, excelente personal
starstarstarstarstar فاطمه الجعيد
Muito lindo e elegante, e seus funcionários são do mais alto nível de sofisticação e grosseria 🌹🌹
starstarstarstarstar تركي الكريديس
Nice and clean good for very short periods
starstarstarstar Hani Abudawood
Restaurant not fully operational. Room is average.
starstarstar Bobby philip
Linda, limpa e excelente localização para quem quer morar
starstarstarstarstar احمد الملحم
Silencioso, confortável e limpo A localização distingue-se pela proximidade a restaurantes e ao aeroporto O preço está certo
starstarstarstar Nana H
Tranquilo, cómodo y limpio. La ubicación se distingue por su cercanía a restaurantes y al aeropuerto El precio está bien
starstarstarstar Nana H
Hermoso, limpio y excelente ubicación para quien quiere vivir
starstarstarstarstar احمد الملحم
Reservei um quarto no Booking 2 dias antes, cheguei no mesmo dia da minha reserva que estava bem registrado com meu número de reserva e meu cartão de crédito a recepção me disse que o hotel estava cheio e que não havia mais quartos disponíveis! Tenha cuidado decepcionado para ficar !!
star Excellence Cars
Reservé una habitación en Booking 2 días antes, llegué el mismo día de mi reserva que estaba bien registrada con mi número de reserva y mi tarjeta de crédito, ¡la recepción me dijo que el hotel estaba lleno y que no había más habitaciones disponibles! Tenga cuidado decepcionado de quedarse !!
star Excellence Cars
Um hotel diferenciado, serviços de excelência e resposta rápida a qualquer solicitação.Agradecemos a equipe da recepção, especialmente ao Sr. Hashem. Desejamos sucesso e mais cuidado com os detentos, além de trabalharmos para aumentar a velocidade da internet pois estava muito fraca por afogamento.. Saudações.. Samir Abdel Monsef
starstarstar Samir Hassan
Uma maldição no rosto do dono e de todos os funcionáriosPessoal rude pior hotel A pior experiência amarga Espero que logo saiam da lista de quarentena do hotel Nunca vá lá !!Pior pessoal ...... Comportamento rude ...... Teimoso ...... Os bandidos do mundo ..... Malditos rostos ..... Não ajude os convidados em tudo. ..... Estamos pagando a eles parcelas pesadas devido à quarentena .... Espero que eles sejam retirados da lista de hotéis elegíveis para quarentena em breve ... Estou trabalhando nissopior pior equipe ....... comportamento rude ........ pessoas teimosas ...... as pessoas más deste mundo ..... maldição em seus rostos ..... não está ajudando todos os hóspedes ... estamos pagando a eles pacotes pesados devido à quarentena ... gostaria que eles fossem expulsos da lista de hotéis de quarentena elegíveis em breve ... estou trabalhando nisso
star Ayesha Faisal
Una maldición en el rostro del propietario y todo el personal.Personal grosero peor hotel La peor experiencia amarga Espero que pronto salgan de la lista de hoteles en cuarentena. ¡¡Nunca vayas allí !!El peor personal ... Comportamiento grosero ... Obstinado ... Chicos malos del mundo ... Malditos sean ... No ayuden a los invitados en absoluto. ..... Les estamos pagando paquetes pesados debido a la cuarentena ... Espero que pronto se eliminen de la lista de hoteles elegibles en cuarentena ... Estoy trabajando en estopeor peor personal ... comportamiento grosero ... gente terca ... gente malvada de este mundo ... maldición en sus caras ... no ayuda los huéspedes en absoluto ... les estamos pagando paquetes pesados debido a la cuarentena ... desearía que fueran expulsados de la lista de hoteles de cuarentena elegibles pronto ... trabajo en esto
star Ayesha Faisal
Stayed for 1 week quarintine package, room is nice and spacious. But the customer service is terrible, food I don't like to complain about but for the sake of informing others I would say was just edible, but the customer service worse I've ever experienced in a hotel. Small bottles of water are only given with dinner sometimes and extra you have to buy, my last 2 days I was left with out water and had to swallow my medicine which I take for my chronic illness, as I was out of riyals and asked to change riyals which I was told would receive a response but didn't attempted to call them on many occasions but calls seemed to be ignored and I was dealt with rudely when went down to see if I could go the atm to withdraw cash and told to call as if I were a child. Also I was told I could check out one day early because both tests were received l refused the offer because my flight was next day, but on the other hand I wasn't allowed out my room for Friday prayer for my last day, and to finish it off on my last day check out which was at 12pm my breakfast meal wasn't presented to me either so had to take medicine on empty stomach after attempting to call them on many occasions to no avail.Nice hotel if you just want a room, but if you want customer service and half decent food this is a place to avoid at all costs.. Me alojé por un paquete de quarintina de 1 semana, la habitación es bonita y espaciosa. Pero el servicio al cliente es terrible, la comida de la que no me gusta quejarme, pero para informar a otros, diría que es simplemente comestible, pero el servicio al cliente es peor que he experimentado en un hotel. A veces solo se dan botellas pequeñas de agua con la cena y hay que comprar extra, mis últimos 2 días me quedé sin agua y tuve que tragar mi medicamento que tomo para mi enfermedad crónica, ya que me quedé sin riales y me lo pidieron. cambiar riales que me dijeron que recibirían una respuesta, pero no intenté llamarlos en muchas ocasiones, pero las llamadas parecían ser ignoradas y me trataron con rudeza cuando bajé para ver si podía ir al cajero automático para retirar efectivo y me dijeron que llama como si fuera un niño. También me dijeron que podía salir un día antes porque se recibieron ambas pruebas.Rechacé la oferta porque mi vuelo era al día siguiente, pero por otro lado no se me permitió salir de mi habitación para la oración del viernes por mi último día, y para Termínelo en mi último día de salida, que fue a las 12 pm, mi desayuno tampoco me fue presentado, así que tuve que tomar medicamentos con el estómago vacío después de intentar llamarlos en muchas ocasiones sin éxito.Bonito hotel si solo quieres una habitación, pero si quieres servicio al cliente y comida medio decente, este es un lugar que debes evitar a toda costa.
starstar Bilal Ali
Stayed for 1 week quarintine package, room is nice and spacious. But the customer service is terrible, food I don't like to complain about but for the sake of informing others I would say was just edible, but the customer service worse I've ever experienced in a hotel. Small bottles of water are only given with dinner sometimes and extra you have to buy, my last 2 days I was left with out water and had to swallow my medicine which I take for my chronic illness, as I was out of riyals and asked to change riyals which I was told would receive a response but didn't attempted to call them on many occasions but calls seemed to be ignored and I was dealt with rudely when went down to see if I could go the atm to withdraw cash and told to call as if I were a child. Also I was told I could check out one day early because both tests were received l refused the offer because my flight was next day, but on the other hand I wasn't allowed out my room for Friday prayer for my last day, and to finish it off on my last day check out which was at 12pm my breakfast meal wasn't presented to me either so had to take medicine on empty stomach after attempting to call them on many occasions to no avail.Nice hotel if you just want a room, but if you want customer service and half decent food this is a place to avoid at all costs.. Se hospedado por 1 semana quarintina pacote, quarto é agradável e espaçoso. Mas o atendimento é péssimo, comida eu não gosto de reclamar, mas para informar os outros eu diria que era só comestível, mas o atendimento ao cliente é pior que eu já experimentei em um hotel. Pequenas garrafas de água só são dadas com o jantar às vezes e você tem que comprar extra, nos últimos 2 dias fiquei sem água e tive que engolir meu remédio que tomo para minha doença crônica, pois estava sem riais e pedi para mudar os riais que me disseram que receberia uma resposta, mas não tentei ligar para eles em muitas ocasiões, mas as chamadas pareceram ser ignoradas e fui tratado com grosseria quando desci para ver se eu poderia ir ao caixa eletrônico para sacar dinheiro e disse para chame como se eu fosse uma criança. Também me disseram que eu poderia fazer o check-out um dia antes porque os dois testes foram recebidos. Eu recusei a oferta porque meu vôo era no dia seguinte, mas por outro lado, eu não tinha permissão para sair do meu quarto para a oração de sexta-feira no meu último dia, e terminar no meu último dia de check-out, que foi às 12h, minha refeição do café da manhã não foi apresentada a mim também, então tive que tomar remédio com o estômago vazio depois de tentar ligar para eles em várias ocasiões, sem sucesso.Bom hotel se você quiser apenas um quarto, mas se quiser atendimento ao cliente e comida decente, este é um lugar que você deve evitar a todo custo.
starstar Bilal Ali
Very disappointed with the receptionist. I have quarantined after from another country at this hotel and didn't get any food or even water since i coming. I call receptionist, they just said wait but water or food never come. After 12 hours waiting, i wrote my complainment at a paper and stick it at the door, and they gave me food and water. The next day i called receptionist again said i need new blanket and new pillow because my child wetting on the bed, but they never gave me until i checked out from this hotel. When i checked out i called them again because i need bellboy to pick up my stuff. I called them 3 times, and again they just said wait. So i left my stuff infront of my door at 4th floor and went to lobby and said to the security that i need bellboy
I want give them 1* but because they beautiful room i give them 2*
starstar Sari Sami Novita
Stayed for 1 week quarintine package, room is nice and spacious. But the customer service is terrible, food I don't like to complain about but for the sake of informing others I would say was just edible, but the customer service worse I've ever experienced in a hotel. Small bottles of water are only given with dinner sometimes and extra you have to buy, my last 2 days I was left with out water and had to swallow my medicine which I take for my chronic illness, as I was out of riyals and asked to change riyals which I was told would receive a response but didn't attempted to call them on many occasions but calls seemed to be ignored and I was dealt with rudely when went down to see if I could go the atm to withdraw cash and told to call as if I were a child. Also I was told I could check out one day early because both tests were received l refused the offer because my flight was next day, but on the other hand I wasn't allowed out my room for Friday prayer for my last day, and to finish it off on my last day check out which was at 12pm my breakfast meal wasn't presented to me either so had to take medicine on empty stomach after attempting to call them on many occasions to no avail.
Nice hotel if you just want a room, but if you want customer service and half decent food this is a place to avoid at all costs..
starstar Bilal Ali
Nice Hotel good place near Jeddah airport Come and enjoy
starstarstarstarstar Bhat Younis
Pretty good service. It lacks a 24/7 restaurant. Room are smaller than advertised, and could have better bathroom/shower design. But after all, nice for a budget traveler. Great location near to the airport and some famous restaurants in the area.
starstarstarstar Asim Alhaddad
I got the dirtiest room ever. I couldn’t even sleep for 1 hours.
The receptionist was a good guy at the beginning but when I explained to him that I have to leave, he offered me another room. BUT I was told before there were no other rooms available!!
So, I told him no thank you and I need my money back. He refused and called the owner who said we can’t give your money back but what he can did for me was giving half of my money back for half-day!!
I took half of money and left this place. I was so sleepy & fasting, so I didn’t have to argue with him.
Worst experience ever!!!
star Mr. 79
A very good hotel and it is Saudi brand the owner listen to any concerns and take immediate action , highly recommended
starstarstarstarstar Waleed Zein Eldin (DONZEINN)
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