Excepcional.Fantástico.
starstarstarstarstar Gallo
El comentario de mis pasajeros americanos y/o europeos al 100%,, excelente super recomendado..
starstarstarstarstar Holber Tito
Lo más dulce fue dar de comer a las ovejas y llama fue hermoso y las ñustas con sus demostraciones de lanas
starstarstarstarstar Geladeli Arte
Beautiful location with amazing views of the Urubamba River, adjacent mountains, and gorgeous River Bank gardens. Views from our room were spectacular, the bed very comfortable, sheets of the highest quality, heated bathroom floor, the best rain shower head and shower I've ever experienced. The restaurant below at River level had generally very good service and an attentive manager Xavier and waiter Dany, the finest dining linen I've ever seen, an amazing assortment of rolls and indigenous seeds and granola and omelets you can imagine for breakfast, and if you want an evening snack their light meals are large and tasty.. Try the crispy chicken fingers with quinoa.Breakfast service was a little slow on the hot items and lattes and some of the young women serving in the dining room speak very little English so things can get confusing. The charge for exchanging currency is 10% which seems unnecessarily steep! Why not just do away with the charge and limit the maximum amount you can exchange? It seems a disservice when you are focusing on service. The stairs down to the rooms and then further down to the restaurant then all the way back to reception can be challenging for those who may have limited mobility. In fact anyone with weak knees should think twice about using this hotel keeping in mind that it is at 9,000 FT elevation. There is a golf cart but it was not offered to us so I suppose getting around could be arranged. We look forward to trying the Belmont monasterio and the Belmont sanctuary. Bela localização com vistas incríveis do rio Urubamba, montanhas adjacentes e lindos jardins da margem do rio. As vistas do nosso quarto eram espetaculares, a cama muito confortável, lençóis da mais alta qualidade, piso aquecido no banheiro, o melhor chuveiro com efeito de chuva e chuveiro que já experimentei. O restaurante abaixo no nível do rio geralmente tinha um serviço muito bom e um gerente atencioso Xavier e garçom Dany, a melhor roupa de jantar que eu já vi, uma incrível variedade de pãezinhos e sementes indígenas e granola e omeletes que você pode imaginar no café da manhã, e se você quer um lanche à noite suas refeições leves são grandes e saborosas. Experimente os dedos crocantes de frango com quinoa. Serviço de café-da-manhã foi um pouco lento sobre os itens quentes e lattes e algumas das mulheres jovens que servem na sala de jantar falam muito pouco inglês para que as coisas possam ficar confusas. A taxa para troca de moeda é de 10%, o que parece desnecessariamente alto! Por que não simplesmente acabar com a cobrança e limitar o valor máximo que você pode trocar? Parece um desserviço quando você está focando no serviço. As escadas que descem para os quartos e depois para o restaurante e até a recepção podem ser um desafio para aqueles que podem ter mobilidade limitada. Na verdade, qualquer pessoa com joelhos fracos deve pensar duas vezes antes de usar este hotel, tendo em mente que está a 9.000 pés de altitude. Há um carrinho de golfe, mas não nos foi oferecido, então suponho que se locomover poderia ser providenciado. Estamos ansiosos para experimentar o mosteiro de Belmont e o santuário de Belmont.
starstarstarstar Jim Mannoia
Peaceful, charming, relaxing. Great team and awesome restaurant. Pool is spectacular. Love it!
starstarstarstarstar Stephanie Moritel
Beautiful location with amazing views of the Urubamba River, adjacent mountains, and gorgeous River Bank gardens. Views from our room were spectacular, the bed very comfortable, sheets of the highest quality, heated bathroom floor, the best rain shower head and shower I've ever experienced. The restaurant below at River level had generally very good service and an attentive manager Xavier and waiter Dany, the finest dining linen I've ever seen, an amazing assortment of rolls and indigenous seeds and granola and omelets you can imagine for breakfast, and if you want an evening snack their light meals are large and tasty.. Try the crispy chicken fingers with quinoa. Breakfast service was a little slow on the hot items and lattes and some of the young women serving in the dining room speak very little English so things can get confusing. The charge for exchanging currency is 10% which seems unnecessarily steep! Why not just do away with the charge and limit the maximum amount you can exchange? It seems a disservice when you are focusing on service. The stairs down to the rooms and then further down to the restaurant then all the way back to reception can be challenging for those who may have limited mobility. In fact anyone with weak knees should think twice about using this hotel keeping in mind that it is at 9,000 FT elevation. There is a golf cart but it was not offered to us so I suppose getting around could be arranged. We look forward to trying the Belmont monasterio and the Belmont sanctuary.
starstarstarstar Jim Mannoia
Beautiful hotel with nice rooms and wonderful bathrooms. The hotel has a really nice location on the river Urubamba. I would have given the hotel a five star however they lost two points in two important areas. 1. We were at the pool and there was no service until we walked up to the reception an hour later. Service in general was slow (although very friendly) 2. What self respecting 5 star hotel charges their guests a measly 10usd for spa entry? - Belmond you are charging guests over 600usd a night. Fix this ASAP.NOT OKBtw feeding Alpacas and llamas was great. Also their garden is impecable. Lindo hotel com quartos agradáveis e banheiros maravilhosos. O hotel tem uma localização muito agradável no rio Urubamba. Eu teria dado ao hotel um cinco estrelas no entanto, eles perderam dois pontos em duas áreas importantes. 1. Estávamos na piscina e não havia serviço até que caminhamos até a recepção uma hora depois. O serviço em geral foi lento (embora muito amigável) 2. Que hotel de 5 estrelas que se preze cobra dos seus hóspedes uns míseros 10 dólares pela entrada no spa? - Belmond você está cobrando dos hóspedes mais de 600 dólares por noite. Corrija isso o mais rápido possível. NÃO ESTÁ TUDO BEMAliás, alimentar Alpacas e lhamas foi ótimo. Também o seu jardim é impecável.
starstarstar Julien van Ophem
Estuvo excelente nuestra visita, fuimos al bar y a comer algo como piqueo. El servicio del bartender de nombre Eusebio fue A1 (y preparó un cocktail espectacular) al igual que el personal del restaurante. Pedimos una tabla de quesos que estuvo muy buena, de todas maneras volveremos.
starstarstarstarstar Mariana Llaque
Beautiful hotel with nice rooms and wonderful bathrooms. The hotel has a really nice location on the river Urubamba. I would have given the hotel a five star however they lost two points in two important areas.
1. We were at the pool and there was no service until we walked up to the reception an hour later. Service in general was slow (although very friendly)
2. What self respecting 5 star hotel charges their guests a measly 10usd for spa entry? - Belmond you are charging guests over 600usd a night. Fix this ASAP. NOT OK
Btw feeding Alpacas and llamas was great. Also their garden is impecable.
starstarstar Julien van Ophem
The hotel itself is incredible, but what really stands out above all is the attention and care from it's employees.... absolutely delightfull!
starstarstarstarstar Ignacio Mehech
Lindo lugar, tranquilo para desconectar de la ciudad. Tienen una piscina al aire libre, alpacas bb, no hay tv. La comida y el servicio debuena calidad.
starstarstarstar Bianca Sac
De los mejores hoteles en los que me he hospedado en mi vida. Tranquilidad y paz al máximo, atención al 100% todo el tiempo. Gran servicio.No pidan reflexologia en el Spa, no vale la pena. Descontracturante con Yolanda SI.Wemberly en el restaurante, excelente servicio y cocimiento tanto de los productos del menú como recomendaciones de la zona y experiencia. Ciro también gran atención y servicio.Todo excelente en general.
starstarstarstarstar José Luis Fernández
Muy bueno. Habitaciones cómodas, servicio impecable, buena comida, la vista y paisajes son bellos. La ubicación sobre la ladera permite que todas las habitaciones tengan una vista espectacular al río y la montaña. Muy recomendable
starstarstarstarstar Oscar H Chavez
Un lugar para descansar bien
starstarstarstarstar Lithium Aneurisma
Excepcional.Fantástico.
starstarstarstarstar a. p. GALLO de oliveira
Es un. Hotel muy bonito. Diseñado con buen gusto. Junto al rio. Vilcamota. Rio de mi niñez donde pase hermosos años.Recomiendo al. BELMOND
starstarstarstarstar Guido Delalamo
El hotel es HERMOSO y solo supera esa hermosura, la amabilidad y calidez de su personal, siempre atentos y dispuestos a ayudar al huésped ante cualquier requerimiento!!
starstarstarstarstar Carla Fernandez Stoll
O gerente de lugares, comidas e bebidas incríveis, Omar, é a pessoa mais gentil que fará de tudo para tornar seu evento especial ainda mais especial. Toda a equipe é muito doce. Eles também têm duas alpacas mais fofas que você pode alimentar. A propriedade está muito bem cuidada, o jardineiro Pedro está a fazer um trabalho maravilhoso. Uma estadia tão agradável que tivemos. Definitivamente recomendo.
starstarstarstarstar Virgile Mison
Desde antes de llegar al hotel se sentia que estabamos en manos de unos expertos! Hicieron de la estadía en el Valle una experiencia única. Conocimos lugares maravillosos así como la cultura del lugar siendo parte de ella y probamos unos platos exquisitos! Jose de recepción y Radumir del restaurante hicieron de cada detalle una experiencia! Con todos los protocolos de seguridad dada la situación actual... Definitivamente si van al Valle Sagrado, este es el hotel para disfrutarlo!
starstarstarstarstar Carmen Jaimes Rengifo
Amazing place, food and beverage manager Omar is the kindest person who will go above and beyond to make your special event extra special. The whole staff is very sweet. They also have two cutest alpacas that you can feed. The property is very well taken care of, gardener Pedro is doing a wonderful job. Such a pleasant stay we had. Definitely recommend.
starstarstarstarstar Virgile H.
Amazing place, food and beverage manager Omar is the kindest person who will go above and beyond to make your special event extra special. The whole staff is very sweet. They also have two cutest alpacas that you can feed. The property is very well taken care of, gardener Pedro is doing a wonderful job. Such a pleasant stay we had. Definitely recommend.
starstarstarstarstar Virgile Mison
Muy lindo
starstarstarstarstar Carlos Huallpayunca quillahuamn
Desde que llegué todo estuvo perfecto. A1 El personal super atento y amable, el protocolo de bioseguridad efectivo. Las instalaciones preciosas, el ambiente mágico de estar en el Valle Sagrado es indescriptible. El río Urubamba acompañándonos suavemente... Súper orgullosa de mi País.❤
starstarstarstarstar Mary Padilla
Tranquilidad, comida excelente, atención A1, lo principal mi habitación 100 puntos
starstarstarstarstar Cesar Hurtado Franco
The most amazing place in Peru, pure tranquility, impeccable service, and good food. What ever you needed, you got it
starstarstarstarstar Jay Matikka
Excepcional.Fantástico.
starstarstarstarstar Antônio de Pádua Gallo de Oliveira
Paraíso na terra!
starstarstarstarstar Rodrigo Gouvea
Tudo perfeito.O local émaravilhoso... a comida e estadia também.
starstarstarstarstar ANA REGINA gmail
Sensacional, os hotéis desta rede sempre surpreendem, este lugar tem uma vista de tirar o fôlego, cercado pelo Rio Urubamba, culinária incrível.
starstarstarstarstar Fabio Andreotti
Localização perfeita durante a estadia no vale sagrado. Está localizado próximo ao rio e a comida é excepcional.
starstarstarstarstar Our Family Adventures
Wowwwww, el depa " Las orquideas" una maravilla, llegas y la chimenea ya prendida en una sala linda, muy cómoda y al llegar a las habitaciones te esperan una bolsas calientes en la cama que estan vestidas de ovejitas y a lo niños los espera un pequeño amiguito hermoso....el lugar es hermoso, desde la ventana observas todo el valle, el rio....todo es lindo, el servicio muy bueno....la comida deli....!.....
starstarstarstarstar Karla Benzaquen
Perfect location while staying in the sacred valley. It’s located next to the River and the food is exceptional.
starstarstarstarstar Our Family Adventures
Um lugar mágico e aconchegante, a comida deliciosa e a atenção de cada colaborador é o melhor. Obrigado a Cesar Sánchez que nos recomendou este lugar maravilhoso e obrigado a Valeria por sua gentileza. Eu recomendo 100%.
starstarstarstarstar Rosse Ballesteros
Hermoso hotel solo al alcance del turismo extranjero
starstar Pedro Hugo López Astete
Lindo hotel en el valle
starstarstarstarstar Carlos Fernandez B
El mejor lugar del valle sagrado!
starstarstarstarstar Jose Antonio Abad
Un lugar mágico y acogedor, la comida deliciosa y la atención de cada colaborador es la mejor. Gracias a Cesar Sánchez que nos recomendó este maravilloso lugar y gracias a Valeria por su amabilidad. Lo recomiendo 100%.
starstarstarstarstar Rosse Ballesteros
This hotel is amazing - the food, service, people, views, etc. You won’t be disappointed. My only regret is that we only stayed one night. We will return and spend several nights here.
starstarstarstarstar Michael Marino
I was at your hotel in the Sacred Valley during the lock down in Peru at the Hotel Rio Sagrado. I wanted to acknowledge your general manager Patricia Pinillos and her staff. We were there for just about one month. Patricia and her staff were the most wonderful people. They made me so at ease and at home given the stressful situation we were in. Patricia was always there for us and created so many happy memories there even though it was tough. The other names of her staff that I would like to include are Javier Reyes, Yenifer Meza, Carlos, Jhon and Angela. You have wonderful people at that hotel. Please express again my gratitude to them and especially to Patricia. Because of her and her team, I will always look to stay at Belmond Hotels. I am not going to be traveling for a while but when I do I will always look for your hotels and brands. Thank you gain and please realize you have wonderful people at the Hotel Rio Sagrado!
starstarstarstarstar Frank M
Simplesmente espetacular, fica em um lugar encantador, cena de cinema!
starstarstarstarstar Alexandre Souza
Lugar lindo , muito confortável , quarto grande , banheiro grande , café da manhã , tudo muito bom
starstarstarstarstar Marcio Silveira
Excelente hotel para descansar de todo el ajetreo de la ciudad,inclusive sin TV. Muchos detalles del personal que trabaja...muy buena atención.
starstarstarstarstar Edson Forno
Without a doubt the best hotel in the Sacred Valley if there were 100 stars would give them. First-class collaborators, the excellent restaurant, the spacious rooms, the warmth and affection of all the collaborators is the most rewarding thing you will undoubtedly take home. Super recommend this wonderful hotel.Hotel muy hermoso ,apacible y pintoresco. Agradezco las deferencias que tuvieron para mi cumpleaños y espero volver pronto, la calidez de sus colaboradores ,gracias a todos los que lograron que mi cumpleaños salga genial.Muchas gracias .
starstarstarstarstar Flor De Maria Dc
Great hidden gem. Location is perfect for using the train to Machu Picchu.
The rooms were ok and did not have air conditioning, which made our stay uncomfortable. They left several huge fans which did not help. Instead they were eyesores.
Their guides were great. The tour prices reasonable. The on property restaurant has great food and wine. Overall it was a great stay. The hotel has two prominent weaknesses, concierge/front desk help and no a/c.
starstarstarstarstar Todd Montgomery
Wasn’t impressed with the room - I’ve never had to kill so many mosquitoes in my life (53 to be exact). The beds were otherwise comfortable, but the sound insulation was poor.
The bathroom was nice. However, my bathroom had no hairdryer, and the phone by the bed didn’t work - so I couldn’t request one. The next day I noticed a second phone which actually worked.
starstarstar RRR
A few of us visited the Sacred Valley and Machu Picchu so we contacted Belmond and the experience was top notch from Ursula who assisted us with the booking to Carlos, our guidesand everyone we dealt with in Belmond. The property is beautiful, service was state tube and the food was tasty. The hotel has its own train stop so we got picked up right at the doorstep on our way to Machu Picchu onboard of the Vistadome. The property is right by the Urubamba river, has a spa, heated pool and even their own resident baby alpacas. Since it was winter, we even found hot water bags warming our beds upon returning from dinner. What a nice touch. We were so very lucky to have Carlos as our guide. He was efficient, friendly, knowledgeable and genuinely enjoy what he does.
starstarstarstarstar Han San Lim
Pretty place. Minor hiccup with service.After asking whether the tap water is potable, staff recommended bottled water. I asked for four bottles as I was about to go for a run. I checked in at the front desk too before leaving. But, when I came back exhausted there was no water. It took a total of four attempts to get water. Suffice to say that only two bottles ever made it.That being said, I want to point out that we were able to feed alpacas in the garden which was one of the best things of the entire vacation.
starstarstar Lukas N.P. Egger
From the moment we stepped off of the train, we felt special.A hotel employee was waiting to take our bags and help us off of the train.He drove us to the check in desk, where we were greeted with warm towels to wash our hands and a wonderful mint tea.We were escorted to our room in a golf cart and were amazed by the beauty of the property as we were riding.We were thrilled when we walked in to the room to see rose petals laid out on the bed in the shape of a heart.There was a wonderful note from the manager congratulating us on our marriage, and chocolates laid out next to the note.Shortly after we got to the room two employees came by to make sure that everything in the room was suitable.They dropped off extra bottles of water and gave us a note to invite us to relax by the river the next day to watch some of the local wildlife.That night we visited the restaurant and had a wonderful meal, then took advantage of the steam room and the beautiful indoor/outdoor hot tubs.The next day we enjoyed the wonderful breakfast, fed the baby llamas, and relaxed at the property.My wife booked a massage, which she thoroughly enjoyed.We spent the rest of the morning and afternoon at the pool, on our gorgeous terrace, and relaxing by the river to watch the ducks!I could go on and on about how much we enjoyed staying at this property and the beautiful flowers and plants that attract various birds and wildlife.We absolutely loved our stay at the Belmond Rio Sagrado!
starstarstarstarstar Tim Ford
Very spacious and clean hotel. There is a nice walking trail around the hotel right along the river. The exercise room has a nice variety of equipment that is well-spaced around the area. People are very friendly and accommodating to English or Spanish. We received great directions around the hotel and for accessing the town just outside the hotel. The design of the hotel is outdoorsy and elegant at the same time with slanted wooden beams that resemble trees. The spa is great with an indoor/outdoor pool. You can even get a haircut. There were many breakfast options. Dinner is heavy. The pillow chocolate tastes delicious.
starstarstarstarstar Jaye Aster Broder
Es un lugar bellísimo para quedarse un par de noches y despues ir a conocer Machu Pichu, todo el personal es muy amable y la comida es deliciosa
starstarstarstarstar Laura J Romo Alonso
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