We only had dinner in their fantastic restaurant (did not sleep in thehotel). Staff was very nice, "smiled" , and they were professional. Loved the culurgiones. I just read that they had a Michelin star before.. does not surprise me. Food looked great, tasted great and was made with love. A very nice place. We recommend.
starstarstarstarstar Natascha
Ok so this might take some time but I think everyone should know what follows before even thinking on book at this hotel.
THIS IS NOT A 4 STAR HOTEL!!! It's a scam!!!
I did book here for 13 nights and I literally had to go away after two nights as the rooms are ridiculously old, full of issues, and incredibly uncomfortable!!!
After the first night, I woke up with extreme back pain due to the extremely poor quality of the mattress!! Seriously the worst ever slept on in 20 years of travelling!!!!
The staff at the reception though, very kindly did agree to change my room.
Unfortunately, the new one was even worse and with more issues!!!!
I could not sleep at all due to a very loud machanic / electric noise coming from the bathroom's ceiling that goes off every 2 minutes sharp!! Literary every 2 minute period you had to listen at this strong noise which made impossible for me to sleep.
So at 2am I had to go to the reception to ask to fix the issue which unfortunately, it couldn't be fixed as that is the way it is in that hotel!!! Apparently for them it's normal!!
In addition the super loud music from the restaurant downstairs it is on up to almost 1am!!! What a fraud!!
Furthermore, even in this room qthe mattress was so old and flat that you couldn't sleep on it!! (see pictures attached)
The bathroom of both rooms (so I suspect all of them) have no windows nor a fan!!!! Seriously????? In a 4 star hotel bathrooms without ventilation????? What a joke!!!!!
I've been travelling for 20 years this year, and I have honestly not seen anything so badly maintained in my travel life!!!
Probably the owners is friend to someone at the council, and paid them to get the 4 stars, tipical Italian situation.
This is a real scam. This hotel does not deserve more than 2 stars. No gym, no pool, horrible mattress, no ventilation in the bathrooms nor a windows, noise!!! What on earth.
I had to cancel the rest of my staying (10 more nights) and book somewhere else which did cost me 30% more.
The only positive thing that can be saved from this experience is the staff. From the very kind ladies that clean the rooms, to the staff at the reception (both the day and night staff) and the people at the restaurant, they are all very good, professional and people with good heart.
What a waste, I hope for them that they can find a better job in a better place as they deserve.
Very disappointed of booking to sell this horrible place as a 4 star hotel.
Unbelievable. Ridiculous.
star Lukjno
By far, the key to this hotel success is the restaurant. Food is absolutely amazing, reasonably priced and the staff is at a high standard. I ate 4 nights in a row there and couldn't be more happier. Even the wine selection is really nice. The hotel rooms show their age so to speak but overall happy with the staff and cleanliness. As my girlfriend is vegan, the only area to improve is the breakfast which didn't have too many options for her. We will go back, soon ...
starstarstarstarstar Valentin Sever Radoi
The positive thing is as the bed is very comfortable. And every day they change linens.
Room have blackout curtains (so can sleep in the day comfortable in darkness) and there are the air conditioning. Have big TV with lot of channels, TV menu have choise of languages. Hotel gave good wifi free.
Breakfast organised perfectly till 10 o'clock. Later you hardly find something only in the bar (foto of bar zone in attached, where you can do breakfast if you missed wich one was till 10 o'clock), but in bar is a few choise of food. But from 7 to 10 o'clock you find all tipe of breakfast free, salt type (becon, cheese, tost), Italian type (cornetti etc), pie, cheesecake, fruits, caffe, cappuccino, different type of tea of high quality.
Have nice smoking zone out. Have a nice elegant ristorant.
Infront of Hotel is nice small park with enough rare beautiful trees (for exame liliodenrum, look in foto).
Negative part: Seems a hotel was very good in 1980x, but now a bit strange to not find place to charge phone close to bed. Or in bath with hydromassage to see oxygenated water and dangerous form and size water tap (look photo),we changed room for room with shower for that reason. But in shower was not working look of dor)) and i had to keep it closed all the time fix it by straching my leg (because shower's door was opening by itself). And also there are nothing on the floor to fix water insside shower, so it come out of shower cabin in all bathroom and also bit out, in the room.
starstarstar Anna S.R.
I was very unhappy with my stay at Caesars Hotel. the shower handle did not work, the AC was faulty. The toilet was dificult to flush. some of the staff were nice. some had a disinterested attitude. I asked to talk to the manager and he refused to take the phone. there was a bad smell in the lobby area that seemed like mold. the glass or plastic ceiling in the atrium area was black in many places and i assume that was mold.
star Dan Kondos
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