Was at an event during the ice storm, and water and power shut off in the area. The staff were excellent, professional and did everything they could to accommodate the group.
Facilities were great for the event. Room suits were top notch. Free parking. Nice hillside views. There's literally two buildings at this geographical area, the hotel, and an Apple satellite office building. Depending on your plans and where you want to go in Austin, keep in mind that while this is not far, is not the most convenient for downtown.
starstarstarstarstar Iain Galloway
We have always loved this hotel! Now known as the Hotel Viata, and freshly renovated, it is modern, with a grand Italian cozy feel.
We took the kids for the yearly tree Christmas lighting and it was incredible!
It was beautifully decorated, the tree was in the courtyard and they brought in a choir, served cookies, hot cocoa and Christmas cocktails! The lighting ceremony began with Santa coming out and lighting the tree!
What more can you ask for? Tree, cookies, hot cocoa and pictures with Santa! It was truly a magical event for families with kids of all ages.
The staff was friendly, kind and even went out of the way to make it a wonderful event for all their guests! It reminded us of how much we love this hotel. So, we’re making plans to stay there for our anniversary!
Have you stopped by the Hotel Viata recently? I suggest making a reservation for dinner or going for cocktails and staying the night! Maybe even making an appointment to try their new spa on the premises. You’ll definitely be relaxed and ready to get back to life after that.
I know you’ll enjoy your stay!
starstarstarstarstar dianne pereira
My husband and I had an amazing time at this hotel. It is pulled back enough form the city center to give you rolling hill country views and quiet, but you can easily access town without using toll roads within 19-20 minutes. The staff is truly kind and will do whatever they can to make your stay special. We went for our wedding anniversary and my birthday.
Rooms and decor we and very elegant, and they recently finished a remodel. The spa was not open yet when we were there, but there is the spa, ample outdoor sitting spaces, clean updated gym, complementary bottle of wine and two water bottles, on site bar/coffee bar and restaurant. Restaurant was overpriced in my opinion, so we drove to 4 minutes to Kirby Lane for breakfast in the mornings.
We got a late checkout to enjoy more time sitting around the hotel. Definitely recommend for couples, singles, weddings, and older adults. Not a good fit for kids though in my opinion.
You can easily tip people using a QR code.
starstarstarstarstar Quinten Bolden
Stayed during their remodel and it was a bit of a surprise. Nowhere on their website or emails about the trip mentioned it. The ambiance was definitely affected.
Their restaurant was set up in an outdoor tent (which was air-conditioned and decorated nicely), but once again, didn't feel like the elevated experience one would expect. We had two meals here: breakfast one day, and dinner another day. The breakfast server was great, but the dinner server was not knowledgeable about any of the offerings, and he was very slow to check on our table despite the place being nearly empty. Both meals tasted excellent, though.
To get to the pool, you had to walk through a floor under construction and dodge workers who were trying to get their jobs done. It felt awkward to be in their way. They would clean out buckets and other tools under a spigot right next to the pool, which, once again, made it seem way less nice than one expects from the Granduca.
The stars of the show were the housekeeping staff. The room was immaculate every day, and the room's amenities were always refreshed (soaps, bottled water, coffee, etc). It was a treat to come into a freshly cleaned room each day.
This trip was gifted to us by my in-laws, and I really hope they got a reduced rate. This is one of their favorite hotels in Austin and they were definitely bummed by the experience. I know they'll be back, but I think my husband and I will look for other options if we want an upscale hotel experience.
starstarstar Sydney Matlock
We decided to have a weekend getaway at a nice hotel for our 40 year anniversary. We decided to go to Austin for the weekend since we haven't been in awhile... we also decided on the Granduca Hotel in Austin. We really liked the idea of the hotel views in the hills around Austin and still being close to town....
The hotel is beautiful! even while they were finishing up on renovations at the time... the room we chose for the Anniversary Package was excellent, very large with fantastic hill country views all around!
All hotel staff were fantastic..,. In particular the Front Desk staff ensured we had everything we needed and were very responsive to any question or request we had during the stay.
My only suggestion is to consider creating a few parking spots for mobility challenged on the hotel level....but this was definitely NOT a showstopper because the Valet are so attentive and so responsive!
We did room service the first night and the food was excellent! ... We did the main restaurant for our Anniversary dinner and although the restaurant is under renovation we still felt like it was a special night ... the musical performer was excellent... the waitstaff were very customer focused and attentive.... we appreciated it.
I recommend the Granduca Hotel Austin very much and will definitely come back for another stay.
starstarstarstarstar James Hearne
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