As senhoras na recepção foi bom. Eu fiquei aqui com a minha filha para o seu aniversário, em uma suíte de dois quartos. O banheiro era pequeno demais para o meu conforto, mas uma noite não me mataria. Eles permitem que animais de estimação, se isso não é sua coisa, eu sugiro pedir para não estar perto de alguém com um animal de estimação. Eu estava em um quarto sob alguém que tinha um cachorro que não parava de latir.
starstarstarstar Natalie Wilson
A grande primeira impressão da equipe da recepção foi boa. O lugar parecia um pouco antiquado. Assim que entrei na sala, foi bom. Exceto que a cafeteira estava quebrada, então quando fui fazer café no momento em que saí do chuveiro, o café estava espalhado pelo chão. Limpei-o e notei os poucos pratos que a limpeza deixou na máquina de lavar louça. A recepcionista teve dificuldade em entender que minha cafeteira não era boa. ela disse, "bem, não temos outra cafeteira." Eu respondi "ok" estendi a mão para lhe entregar a cafeteira. Ela então me disse "deixe-o no quarto." Eu disse que não, porque provavelmente esse é o motivo pelo qual ele não foi substituído e o motivo pelo qual eu tenho que ficar dois dias sem uma cafeteira.
starstarstar Jerome Ranallo
Eu realmente gostei do serviço e do tempo tranquilo com o Marriott Austin Arboretum. Certificarei-me de que todos os meus amigos / parceiros que procuram hotéis com localizações semelhantes parem apenas aqui. Você tem uma experiência única de estadia com comodidades de cozinha em cada quarto. Nós estivemos aqui um mês.
starstarstarstarstar Dmytro Gordiienko
Great front desk team 1st impression was good. The place did seemed a little dated.Once I entered the room it was nice. Except for the coffee pot was broken so when I went to make coffee by the time I got out of the shower coffee was all over the floor. I cleaned it up and noticed the few dishes that housekeeping left in the dish washer. The front desk girl had a hard time understanding that my coffee pot was not good. she said, "well we don't have another coffee pot." I replied "okay" I reached to hand her the coffee pot. She then told me "leave it in the room." I told her I would not, because that's probably the very reason it didn't get replaced and the reason why I have to go two days without a coffee pot.
starstarstar Jerome Ranallo
Great front desk team 1st impression was good. The place did seemed a little dated. Once I entered the room it was nice. Except for the coffee pot was broken so when I went to make coffee by the time I got out of the shower coffee was all over the floor. I cleaned it up and noticed the few dishes that housekeeping left in the dish washer. The front desk girl had a hard time understanding that my coffee pot was not good. she said, "well we don't have another coffee pot." I replied "okay" I reached to hand her the coffee pot. She then told me "leave it in the room." I told her I would not, because that's probably the very reason it didn't get replaced and the reason why I have to go two days without a coffee pot.
starstarstar Jerome “JayJ” Ranallo
I really enjoyed the service and stressless time with Marriott Austin Arboretum. I will be making sure that all my friends/partners who are looking for similar location hotels stop only here. You have unique experience stay with kitchen amenities in every room. We stayed here one month.
starstarstarstarstar Dmytro Gordiienko
Nós nos registramos ontem à noite para uma parada. Precisávamos de um quarto com quitinete para aquecer as sobras que carregávamos e este hotel era perfeito. Tinha todos os utensílios, um pequeno fogão elétrico, micro-ondas, geladeira e panos de cozinha, todos bem dispostos. O quarto era muito limpo e nós amamos o sofá com encosto de cabeça onde você pode se deitar e assistir TV. A TV estava exatamente no nível dos olhos, o que não vemos em muitos lugares. Não é uma TV inteligente, mas não deveria importar. O armário era espaçoso, com gavetas transparentes com fio para guardar roupas que eu amei, embora estivéssemos lá apenas por uma noite. O banheiro era um pouco pequeno, mas muito limpo. O executivo da recepção foi muito amigável. É bom para estadias de curta e longa duração. Eles têm um pequeno lanche e barraca de água perto da recepção com alguns itens essenciais.
starstarstarstar Gayathri Hari
O pessoal foi muito bom, boa localização. Mas os quartos não correspondiam aos padrões do Marriott. Eles deram são dois quartos. O primeiro quarto tinha um cheiro forte, o segundo quarto era velho, com manchas no chuveiro, cortinas, mofo e poeira nas aberturas do banheiro.
star Madisyn Jones
I just recently booked and stayed a few nights here. I chose the location because I had a couple friends whom had already chosen to stay here during our trip and so I, for convenience sake, chose to as well. I reserved a double queen suite. Checking in n went smoothly aside from the fact that for only one night they wanted to charge me $135.00 + another whopping $120 as a deposit to cover any incidentals or whatnot! So that's $260 after taxes are all said and done for one nights stay. The next morning I decided I was going to stay another night. Went down and paid with no issues. Later that night I decided I wanted a drink from their snack area and went down and the night clerk looked me up and down before very rudely asking what room I was staying in an to me as if I couldn't possibly be staying in that hotel. Fast forward to two days later after I had checked out, I stopped by real quick to speak with one of my friends who was still staying there and in fact had booked his room for the week. And as I was knocking on the door I was approached by the clerk who spoke to me very rudely. She asked me if she could help me with anything. I said " no ma'am, I am just visiting with a friend" to which she bold face lies to me and says" sir there's no one staying in that room and if there was then I was to call ahead and they were to come to the front and meet me." Taken aback at how rudely I was just talked at I ask " ma'am, could you possibly check your roster and verify there's no one in that room bc I know my friend was here." She said" I already checked and verified, that's why I'm asking you to leave." Lying to me once again.
Idk what that lady's problem was or why she felt the need to talk so rudely towards me or lie to me but it has definitely damaged your hotels reputation bc I have posted similar reviews on orher sites and on reddit
Also I would like to know when I will receive the 120$ deposit back to my card because my room was left in better condition than what I found it
star Michael Allen
We checked in last at night for a stop over. We needed a room with a kitchenette to heat leftovers we were carrying and this hotel was perfect. It had all the utensils, small electric stove range, microwave, refrigerator, and kitchen towels all neatly laid out. The room was very clean and we loved the sofa with a headrest where you can lay down and watch TV. The TV was exactly at eye level which we don't see in many places. It's not a smart TV though but the shouldn't matter. The cupboard was spacious with wired see-through draws for putting away clothes which i loved even though we were there only for a night. The bathroom was a bit small but very clean. The front desk executive was very friendly. It's good for short and long term stays. The have a small snack and water stall near the front desk with some essentials.
starstarstarstar Gayathri Hari
The staff was really nice, good location. But the rooms were not up to Marriott standards. They gave is two rooms. First room had a pungent smell, the second room was old with stains on furniture shower, curtains, mold and dust in the bathroom vents.
star Madisyn Jones
Esta avaliação foi redigida com a consideração de que este é considerado um hotel de 2 estrelas. Dada essa classificação, eu diria que o hotel era muito bom. Eu tinha um quarto de estúdio e era grande. O quarto era limpo, mas certamente poderia usar alguma renovação como é um pouco datado. O café da manhã era suficiente e gratuito e café era bom (acho mais café do hotel terrível). Por último, a equipe do hotel foi extremamente simpática e prestativa. Eu viajo constantemente para negócios e ficaria aqui novamente na próxima vez que estou na cidade.
starstarstarstar Yury Umansky
This review is written with the consideration that this is considered a 2-star hotel. Given that rating, I would say that the hotel was quite nice. I had a studio room and it was large. The room was clean, but could certainly use some renovation as it is a bit dated. The breakfast was sufficient and free and coffee was good (I find most hotel coffee terrible). Lastly the hotel staff was extremely friendly and helpful. I travel constantly for business and would stay here again next time I'm in town.
starstarstarstar Yury Umansky
Maravillada con la experiencia y con el trato , excelente desayuno, habitaciones muuuuy còmodas, cocina con todo lo necesario recomendado 100%. El trato de Adriana en el desayuno es 10/10 excelente persona! Definitivamente volveria mil veces màs.
starstarstarstarstar Mary Martinez
The ladies at the front desk was nice. I stayed here with my daughter for her birthday, in a two bedroom suite. The bathroom was too small for my comfort but one night wouldn’t kill me. They do allow pets so if that’s not your thing, I would suggest asking not to be near someone with a pet. I was in a room under someone who had a dog that would not stop barking.
starstarstarstar Natalie Wilson
Muy cómodo,buena atención y sobre todo limpio y agradable.
starstarstarstarstar Jacob Szandor
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