There are bread crumbs and ants in the kitchen, dirty towels in the bathroom with black spots, a toilet with a brown spot, dust on the surfaces. Online TV services (youtube, netflix, etc.) do not work. There was not hot water, only slightly warm. I lived on 4th floor. I asked twice to fix it all or change our number, but no one did anything. They came to clean up the bathroom, but just changed the towels and made our bed. Dust and dirty spots were where they were. It was two nights of my vacation with ants and in a dirty bathroom :) I am very disappointed in this hotel. Há migalhas de pão e formigas na cozinha, toalhas sujas no banheiro com manchas pretas, banheiro com manchas marrons, poeira nas superfícies. Os serviços de TV online (youtube, netflix, etc.) não funcionam. Não havia água quente, apenas um pouco quente. Eu morava no 4º andar. Pedi duas vezes para consertar tudo ou mudar nosso número, mas ninguém fez nada. Eles vieram para limpar o banheiro, mas apenas trocaram as toalhas e fizeram nossa cama. Poeira e manchas sujas estavam onde estavam. Foram duas noites das minhas férias com formigas e num banheiro sujo :) Estou muito decepcionado com este hotel.
star Daria Zharkikh
There are bread crumbs and ants in the kitchen, dirty towels in the bathroom with black spots, a toilet with a brown spot, dust on the surfaces. Online TV services (youtube, netflix, etc.) do not work. There was not hot water, only slightly warm. I lived on 4th floor. I asked twice to fix it all or change our number, but no one did anything. They came to clean up the bathroom, but just changed the towels and made our bed. Dust and dirty spots were where they were. It was two nights of my vacation with ants and in a dirty bathroom :) I am very disappointed in this hotel.
star Daria Zharkikh
I want to thank my Marriott family and friends at Town place suites. The staff front desk is just beautiful. Thank you very for allowing me to stay in your hotel, that's a guest. Thank you once again and I love you all Quero agradecer à minha família e amigos do Marriott no Town Place Suites. A equipe da recepção é simplesmente linda. Muito obrigado por me permitir ficar em seu hotel, que é um hóspede. Obrigado mais uma vez e amo todos vocês
starstarstarstarstar Mark Blair
I am here at this Suit right now. It's about 5:30am Oct 9, 2022. I went down to the front desk to get a cut of there 24hr hot coffee. The coffee was cold and very very old and extremely dark. I told Barbara at the front desk about the issue. She told me she was not going to freshen up the coffee, "no hospitality". I told her I would walk across the street to the other Hotel, The Hampton Inn, I did and they gave me a hot cup of coffee even though I was not staying there. Next time I will stay at the Hampton Inn. Estou aqui neste terno agora. São cerca de 5h30 da manhã de 9 de outubro de 2022. Desci até a recepção para pegar um pedaço do café quente 24 horas. O café estava frio e muito, muito velho e extremamente escuro. Eu disse a Barbara na recepção sobre o problema. Ela me disse que não ia refrescar o café, "sem hospitalidade". Eu disse a ela que atravessaria a rua até o outro hotel, o Hampton Inn, e eles me deram uma xícara de café quente, embora eu não estivesse hospedado lá. Da próxima vez vou ficar no Hampton Inn.
star Dee Scott
Overall, the staff, gym, elevators, and room was decent. The breakfast options are very limited. The breakfast options are frozen breakfast sandwiches that are heated up, cereal, muffins, waffle station, yogurt, milk and juices. The gym was spacious and well kept. I had a Double Queen room and it was clean, no foul odor, and had a kitchen. The closet in this room was big and had small pull out drawers. There are shampoo, conditioner, and body wash in the shower attached to the wall, which is nice. The reason why this is 4/5 stars instead of 5/5 is because of the location of the hotel. You are having to turn into a Tostada Regia I-10 restaurant and the hotel is located in the very back. The surrounding area of the hotel is not very safe. It is nearby plenty of gas stations but not close to many stores, shops, or restaurants (that are worth going to). Other than that, the staff were decent and up to par. Em geral, a equipe, academia, elevadores e quarto era decente. As opções de café da manhã são muito limitadas. As opções de café da manhã são sanduíches de café da manhã congelados que são aquecidos, cereais, muffins, estação de waffles, iogurte, leite e sucos. A academia era espaçosa e bem conservada. Eu tinha um quarto duplo Queen e era limpo, sem mau cheiro, e tinha uma cozinha. O armário neste quarto era grande e tinha pequenas gavetas. Há xampu, condicionador e sabonete líquido no chuveiro anexado à parede, o que é bom. A razão pela qual isso é 4/5 estrelas em vez de 5/5 é por causa da localização do hotel. Você está tendo que se transformar em um restaurante Tostada Regia I-10 e o hotel está localizado nos fundos. A área circundante do hotel não é muito segura. Fica perto de muitos postos de gasolina, mas não perto de muitas lojas, lojas ou restaurantes (que valem a pena). Além disso, a equipe foi decente e até par.
starstarstarstar Lynn
I am here at this Suit right now. It's about 5:30am Oct 9, 2022. I went down to the front desk to get a cut of there 24hr hot coffee. The coffee was cold and very very old and extremely dark. I told Barbara at the front desk about the issue. She told me she was not going to freshen up the coffee, "no hospitality". I told her I would walk across the street to the other Hotel, The Hampton Inn, I did and they gave me a hot cup of coffee even though I was not staying there. Next time I will stay at the Hampton Inn. Estoy aquí en este traje en este momento. Son alrededor de las 5:30 a.m. del 9 de octubre de 2022. Bajé a la recepción para pedir un café caliente las 24 horas. El café estaba frío y muy, muy viejo y extremadamente oscuro. Le dije a Barbara en la recepción sobre el problema. Me dijo que no iba a refrescar el café, "sin hospitalidad". Le dije que cruzaría la calle hasta el otro hotel, The Hampton Inn, así lo hice y me dieron una taza de café caliente a pesar de que no me hospedaba allí. La próxima vez me quedaré en el Hampton Inn.
star Dee Scott
I want to thank my Marriott family and friends at Town place suites. The staff front desk is just beautiful. Thank you very for allowing me to stay in your hotel, that's a guest. Thank you once again and I love you all
starstarstarstarstar Mark Blair
Overall, the staff, gym, elevators, and room was decent. The breakfast options are very limited. The breakfast options are frozen breakfast sandwiches that are heated up, cereal, muffins, waffle station, yogurt, milk and juices. The gym was spacious and well kept. I had a Double Queen room and it was clean, no foul odor, and had a kitchen. The closet in this room was big and had small pull out drawers. There are shampoo, conditioner, and body wash in the shower attached to the wall, which is nice. The reason why this is 4/5 stars instead of 5/5 is because of the location of the hotel. You are having to turn into a Tostada Regia I-10 restaurant and the hotel is located in the very back. The surrounding area of the hotel is not very safe. It is nearby plenty of gas stations but not close to many stores, shops, or restaurants (that are worth going to). Other than that, the staff were decent and up to par. En general, el personal, el gimnasio, los ascensores y la habitación eran decentes. Las opciones de desayuno son muy limitadas. Las opciones de desayuno son sándwiches de desayuno congelados que se calientan, cereal, muffins, estación de gofres, yogur, leche y jugos. El gimnasio era espacioso y bien cuidado. Tenía una habitación doble Queen y estaba limpia, sin mal olor, y tenía una cocina. El armario de esta habitación era grande y tenía pequeños cajones extraíbles. Hay champú, acondicionador y gel de baño en la ducha pegada a la pared, lo cual es agradable. La razón por la que esto es 4/5 estrellas en lugar de 5/5 es por la ubicación del hotel. Tienes que convertirte en un restaurante Tostada Regia I-10 y el hotel está ubicado en la parte de atrás. Los alrededores del hotel no son muy seguros. Está cerca de muchas estaciones de servicio, pero no cerca de muchas tiendas, comercios o restaurantes (a los que vale la pena ir). Aparte de eso, el personal era decente ya la altura.
starstarstarstar Lynn
Overall, the staff, gym, elevators, and room was decent. The breakfast options are very limited. The breakfast options are frozen breakfast sandwiches that are heated up, cereal, muffins, waffle station, yogurt, milk and juices. The gym was spacious and well kept. I had a Double Queen room and it was clean, no foul odor, and had a kitchen. The closet in this room was big and had small pull out drawers. There are shampoo, conditioner, and body wash in the shower attached to the wall, which is nice. The reason why this is 4/5 stars instead of 5/5 is because of the location of the hotel. You are having to turn into a Tostada Regia I-10 restaurant and the hotel is located in the very back. The surrounding area of the hotel is not very safe. It is nearby plenty of gas stations but not close to many stores, shops, or restaurants (that are worth going to). Other than that, the staff were decent and up to par.
starstarstarstar Lynn
I am here at this Suit right now. It's about 5:30am Oct 9, 2022. I went down to the front desk to get a cut of there 24hr hot coffee. The coffee was cold and very very old and extremely dark. I told Barbara at the front desk about the issue. She told me she was not going to freshen up the coffee, "no hospitality". I told her I would walk across the street to the other Hotel, The Hampton Inn, I did and they gave me a hot cup of coffee even though I was not staying there. Next time I will stay at the Hampton Inn.
star Dee Scott
The staff here is outstanding. They are so friendly and really strive to connect with each guest. Meka was an awesome worker, she always kept our room super clean and it was great to see her always happy and smiling :) thank you to Meka and the staff for a wonderful stay! A equipe aqui é excelente. Eles são tão amigáveis e realmente se esforçam para se conectar com cada hóspede. Meka foi uma trabalhadora incrível, ela sempre manteve nosso quarto super limpo e foi ótimo vê-la sempre feliz e sorridente :) obrigado a Meka e a equipe por uma estadia maravilhosa!
starstarstarstarstar Curtis Mayberry
Limpias y confortables habitaciones las camas no asen ruido
starstarstarstarstar Luis Medina
The staff here is outstanding. They are so friendly and really strive to connect with each guest. Meka was an awesome worker, she always kept our room super clean and it was great to see her always happy and smiling :) thank you to Meka and the staff for a wonderful stay! El personal aquí es excepcional. Son muy amables y realmente se esfuerzan por conectarse con cada huésped. Meka fue una trabajadora increíble, siempre mantuvo nuestra habitación súper limpia y fue genial verla siempre feliz y sonriente :) ¡gracias a Meka y al personal por una estadía maravillosa!
starstarstarstarstar Curtis Mayberry
The staff here is outstanding. They are so friendly and really strive to connect with each guest. Meka was an awesome worker, she always kept our room super clean and it was great to see her always happy and smiling :) thank you to Meka and the staff for a wonderful stay!
starstarstarstarstar Curtis Mayberry
By far the nicest Towneplace Suites I've stayed at. I love the color scheme. The pool was crystal clear blue. The whole hotel was super clean. Everything was in really good condition, the furniture,refrigerator,coffee maker, microwave, tub,beds, bedding.Just everything. I felt very comfortable and safe there De longe, o mais bonito Towneplace Suites que já fiquei. Eu amo o esquema de cores. A piscina era de um azul cristalino. Todo o hotel estava super limpo. Tudo estava em muito bom estado, móveis, geladeira, cafeteira, microondas, banheira, camas, roupas de cama. Apenas tudo. Eu me senti muito confortável e seguro lá
starstarstarstarstar Sabrina St John
Not my favorite property. Loud and rude guests, people asking if you want to buy their food stamps, just overall a property I will avoid in the future. Rooms smell like fabuloso, which is not my favorite smell and usually exists when someone is trying to cover up other odors. Room was ok but honestly I’ll drive the extra 15 minutes and pay the extra $$ from now on. People leave dirty linens in the hallway and there doesn’t seem to be anyone enforcing quiet hours Não é minha propriedade favorita. Hóspedes barulhentos e rudes, pessoas perguntando se você quer comprar seus cupons de alimentação, no geral, uma propriedade que evitarei no futuro. Os quartos cheiram a fabuloso, que não é o meu cheiro favorito e geralmente existe quando alguém está tentando encobrir outros odores. O quarto estava ok, mas honestamente vou dirigir os 15 minutos extras e pagar o $$ extra a partir de agora. As pessoas deixam lençóis sujos no corredor e não parece haver ninguém cumprindo o horário de silêncio
starstar Jeff Poncini
By far the nicest Towneplace Suites I've stayed at. I love the color scheme. The pool was crystal clear blue. The whole hotel was super clean. Everything was in really good condition, the furniture,refrigerator,coffee maker, microwave, tub,beds, bedding.Just everything. I felt very comfortable and safe there De lejos, el Towneplace Suites más bonito en el que me he alojado. Me encanta la combinación de colores. La piscina era de un azul cristalino. Todo el hotel estaba súper limpio. Todo estaba en muy buenas condiciones, los muebles, la nevera, la cafetera, el microondas, la bañera, las camas, la ropa de cama. Solamente todo. Me sentí muy cómodo y seguro allí.
starstarstarstarstar Sabrina St John
By far the nicest Towneplace Suites I've stayed at. I love the color scheme. The pool was crystal clear blue. The whole hotel was super clean. Everything was in really good condition, the furniture, refrigerator, coffee maker, microwave, tub, beds, bedding. Just everything. I felt very comfortable and safe there
starstarstarstarstar Sabrina St John
Not my favorite property. Loud and rude guests, people asking if you want to buy their food stamps, just overall a property I will avoid in the future. Rooms smell like fabuloso, which is not my favorite smell and usually exists when someone is trying to cover up other odors. Room was ok but honestly I’ll drive the extra 15 minutes and pay the extra $$ from now on. People leave dirty linens in the hallway and there doesn’t seem to be anyone enforcing quiet hours
starstar Jeff Poncini
Had a A/C fire in our home, and wanted to stay someplace with a kitchen while we waited for insurance to kick in. This fit the bill. Also, I know Texans are known to be friendly, but all the staff, and other guests too, were very warm and welcoming. I would stay here again, and I definitely recommend it. Teve um incêndio de ar condicionado em nossa casa e queria ficar em algum lugar com uma cozinha enquanto esperávamos o seguro entrar em ação. Isso se encaixava na conta. Além disso, eu sei que os texanos são conhecidos por serem amigáveis, mas todos os funcionários e outros hóspedes também foram muito calorosos e acolhedores. Eu ficaria aqui novamente, e eu definitivamente recomendo.
starstarstarstarstar Patrina Pelton-Smith
Had a A/C fire in our home, and wanted to stay someplace with a kitchen while we waited for insurance to kick in. This fit the bill. Also, I know Texans are known to be friendly, but all the staff, and other guests too, were very warm and welcoming. I would stay here again, and I definitely recommend it.
starstarstarstarstar Patrina Pelton-Smith
Excelente opción si de un fin de semana se trata aunque la alberca no la os recomiendo... Las habitaciones amplias y con lo necesario para que puedas organizar la comida al interior sin problemas! (Refrigerador, parrilla de inducción de calor y suficientes traste .oh sí, muy funcional), muy recomendable.
starstarstarstar Edilia Contreras
Buen hotel en el Oeste de Houston sobre I-10 muy cerca de 290. El hotel es nuevo. Lo abrieron en junio del 2021. El personal amable en general, aun cuando hubo una persona afroamericana de recepción que no nos trato bien: innecesariamente demoró mucho en darnos la habitación, la primera vez que nos hospedamos nos dió una habitación sucia, me dijo que las máquinas de lavado no servían (cuando solo una de las 4 estaba descompuesta), me hizo poner las toallas de la alberca en una bolsa lejos del mostrador sin tocarlas y adicionalmente no usaba cubrebocas, lo que es contradictorio con las políticas anti-covid del hotel. Sin embargo el resto del personal fué muy amable y servicial. Las instalaciones son amplias y cuentan con todo lo necesario: cocina con refrigerador, microondas, dos parrillas electricas y fregadero. Trastes y accesorios de cocina para 4 personas, todo nuevo y en perfecto orden. Las camas, como siempre en Marriot, son excelentes, con diferentes almohadas para adaptarse a los gustos del cliente. La habitacion esta bien insonorizada al exterior, pero tenía una puerta de intercomunicación con otra habitacion que estaba cerrada, pero permitía oir lo que decían en el cuarto contiguo. El desayuno es suficiente, pero muy repetitivo. En los 9 días que estuvimos hospedados fué exactamente el mismo. La alberca requiere mejor mantenimiento, ya que el agua estaba un poco turbia. Vimos que la limpiaron en dos días diferentes y despues del segundo día mejoro un poco. Practicamente usamos el hotel como base para visitar parques nacionales y estatales cercanos a Houston, por lo que la ubicacion fue muy conveniente, ya que varios de ellos se encontraban hacia el este, con lo que evitamos cruzar la ciudad. Solo todos los dias que fuimos hacia el norte por la I-45 encontramos congestionamientos y accidentes. En general una buena estancia y un hotel recomendable
starstarstarstar Anibal Figueroa Castrejon
Hotel bien ubicado ,habitaciones grandes y buen desayuno muy buena relación costo beneficio
starstarstarstar Luis Pereztato
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