Buffet e piscine
starstarstarstar Martins Joaquim
Para nunca mais voltar. Quartos péssimos, deteriorados, colchões horriveis. TV a pagar, poucas opções nos almoços e jantares.
star Ruben Sousa
On arrival at the hotel the receptionist was friendly when checking in, but you was not allowed into your rooms till 12pm so had to leave your cases in a corner opposite the reception, which was a pain. The restaurant opens at certain times. There was plenty to eat thought there was something for everyone, sometimes found the food slightly warm or cold. If you wanted it hot you would have to go as soon as it opened. The complex was really nice a little bit spread out. The pool just behind the restaurant was really nice and tranquil most of the time, but the only down side was there was no bar there. The other pools where just up the slope and turn right along a street an through a gate, where there was a large pool with slides. Two shaded areas so you can keep out the sun, plenty of sun loungers. There was a bar which served drinks and snacks ie chips an sandwichesan hot dogs. The only thing that let it down was there was only one person working. They were very polite and friendly. There is a supermarket which sell everything you need, and another shop that sells allsorts. There are pubs and restaurants just up the slope on the complex. A 10min walk down to the beach. An a short walk to the harbour.We went all inclusive to the complex and found that the rooms were a little dated but adequate the only thing that we found wrong with anything was the beds were too hard and found it very hard to sleep. As someone with a bad back it was no good made it worse.
starstarstarstar Hazel Bussue
Not much improvement since I last stayed there 11 years ago. In fact probably a lot worse. Bungalows very dated and stifling hot with no air conditioning. Unable to leave windows open at night due to high amount of theiving around the complex. Reception not really interested just shrug their shoulders. Food very repetitive and in fact for most of the second week didn't use the restaurant for lunch or dinner as I couldn't eat another pork chop or beef stew. Very few vegetables and what were available were swimming in oil. Drinks in the pool bar were basically watered down and tasteless. Generally very tatty all around complex and area complex situated in. I heard they were closing at end of the month for a refurbishment. Basically they will need to knock it to the ground and start again. I heard they were cl
star Bridget Gallagher
Bom hotel, boa equipe, boa localização mas com falta de limpeza e reforma tanto nas áreas comuns quanto nos quartos, no restaurante pouca variação em relação aos anos anteriores, já passamos vários verões em estadias de 10 a 15 dias, mas isso muito ruim, precisa urgentemente de melhorias. Se não o fizerem, acho que não o faremos de novo. Um lugar agradável, ótima piscina para crianças, tranquilo, muito agradável .... embora seja uma pena que não esteja bem conservado 😔
starstar Johana Garcia
A equipe foi absolutamente brilhante nada muito incômodo para todos eles muito simpáticos e prestativos. Comida era ótima e muita variedade para todos. Entretenimento foi ótimo. Meu marido e eu estávamos lá em maio por 14 noites e com certeza voltaremos. Eles nos disseram que estavam fechando para reforma em junho/julho, então mal posso esperar até que eles estejam abertos novamente
starstarstarstarstar Andrea Glass
Baratas no bangalô e eles ainda só limpavam o bangalô a cada dois dias. Dois funcionários mal educados. O barman me chamou de ganancioso por trazer meu copo reutilizável para o bar e pedir dois expressos nele. Eu escorreguei no chão molhado no restaurante e me disseram que era culpa ou problema deles. Foram outros veraneantes que deixaram seus filhos usarem a máquina de bebidas. Eu indiquei que eles limpassem ou colocassem uma placa e novamente disse que não era problema deles, na verdade, gritaram comigo. Fomos transferidos para outro complexo depois que reclamei das baratas. Eu odiava reclamar. Isso realmente me incomodou, mas não consegui dormir em nosso bangalô, especialmente porque estava com meu filho de 7 anos. O novo local foi um upgrade. Foi muito bom. Nenhum sinal de baratas, embora me tivessem dito que a ilha era endêmica delas. Nossa nova acomodação era limpa todos os dias. Talvez Caleta Dorada devesse tomar nota. Eu também conversei com Mickey, a equipe de entretenimento quando estávamos lá. Ele vai embora no final da semana. Ele é a única parte do complexo com avaliações consistentemente altas. É uma pena que o complexo não o tenha valorizado... Mas não estou muito surpreso. Os cantos cortados neste estabelecimento são muito óbvios. Estou tão triste por deixar uma revisão tão represadora. O gerente da recepção foi profissional e gentil. As piscinas eram limpas e divertidas. Nosso bangalô parecia bom e teria sido adorável se não estivesse infestado. Uma boa posição perto do aeroporto.... Agora estou tendo que gastar muito mais em transfers devido à mudança e ter que pagar pelo nosso próprio transporte, mas valeu a pena. Eu preferiria ter ficado no lugar que originalmente reservamos e tivemos um feriado agradável que sofre com todo o estresse e noites sem dormir. Afinal, eram nossas férias.
star Tansy Adcock
Buen hotel, buen personal, buena ubicación pero con falta de limpieza y reforma tanto en las zonas comunes como en las habitaciones, en el restaurante poca variación en comparación a años anteriores, hemos estado varios veranos en estancias de 10 a 15 días,pero este muy mal, necesita una mejora urgente. Sino lo hacen no creo que repitamos. Un lugar agradable, piscina estupenda para niñ@s, tranquilo, muy bonito....aunque una pena que no tenga un buen mantenimiento 😔
starstar Johana Garcia
Las habitaciones son pequeñas y las camas incómodas, los termos son eléctricos y hay que esperar un buen rato para poder bañarse a gusto ya que sale fría y caliente de manera aleatoria cuando se bañan 2 personas seguidas, hay un problema de hormigas, por lo que no se puede guardar comida de un día para otro, el servicio de limpieza no viene desde hace 4 días. La piscina tiene un horario de 8 am a 11 pm, pero te echan a las 8 de la tarde. Falta material esencial en el piso en el que nos quedamos (sartenes, cuchillos, tenedores, fregona y escoba para empezar)
star Ayoze Hernandez Diaz
Son bungalows, están un poco descuidados en el mantenimiento, pero por el precio que se paga no se puede pedir más, el todo incluido está muy bien, tienen snack en el bar piscina y termina a las 23 horas. El buffet era variado y estaba repleto de comida en todo momento. Hay dos piscinas en todo el complejo, la zona de la piscina de arriba necesita una reforma del suelo y las duchas y hamacas nuevas. El personal es muy agradable. En general no está mal si vas pensando en pasar unos días sin ningún lujo.
starstarstarstarstar Marta Janira Gil Gonzalez
Las instalaciones están necesitan una reforma, pero funcionan correctamente. Lo mejor sin duda es el personal, siempre atento y muy educado. El buffet está limpio, lacomida bien cocinada y con mucha variedad. Quizás sería conveniente mejor calidad y variedad de pescados y las tartas demasiado prefabricadas pero el resto está genial. Las habitaciones son adecuadas, pocos enchufes, la griferia un poco destartalada pero como he dicho antes, funciona perfectamente. En el bar de las piscinas ponen bebidas y comida, gratis pero ahí sí que necesitan una mejora. Solo tienen perritos, patatas fritas y sandwiches, quizás poner fruta y otro tipo de snacks más adecuado. Las animaciones están destinadas a los turistas de Reino Unido sobre todo.
starstarstar Sergio Fernández
Staff were absolutely brilliant nothing too much bother for them all very helpful and friendly. Food was great and plenty of variety for everyone. Entertainment was great. My husband and I were there in May for 14 nights and we will definitely be back. They told us they were closing for refurbishment in June/July so can't wait till they are open again
starstarstarstarstar Andrea Glass
Cockroaches in the bungalow and they would still only clean the bungalow every other day. Two rude staff. The bar man called me greedy for bringing my reusable cup to the bar and asking for two espressos in it. I slipped on a wet floor in the restaurant and the was told it was their fault or problem. It was other holiday makers that let their children use the drinks machine. I siggested they clean it or put a sign up and again told it was not their problem,, in fact, I was shouted at.
We were moved to another complex after I complained about the cockroaches. I hated complaining. It really upset me but I could not sleep in our bungalow, especially as I was with my 7 year old. The new place was an upgrade. It was very nice. No sign of roaches, although I had been told that the island was endemic with them. Our new accommodation was cleaned every day. Perhaps Caleta Dorada should take note. I also chatted to Mickey, the entertainment team when we were there. He is leaving at the end of the week. He is the only part of the complex with consistently high reviews. It is a shame that the complex have not valued him... But I am not very surprised. The corners cut at this establishment are all too obvious. I am so sad to leave such a damming review. The reception manager was professional and kind. The pools were clean and fun. Our bungalow looked nice and would have been lovely if not infested. A good position close to the airport.... I am now having to spend much more on transfers due to being moved and having to pay for our own transportation but it was worth doing. I would much rather have stayed in the place we originally booked and had a pleasant holiday that suffer with all of the stress and sleepless nights. It was our holiday after all.
star Tansy Adcock
Not a bad but rooms could do with a bit of fixing up or modernising. The all inclusive food is ok but a bit more variety would be good. Plus more options for kids would be grateful. Pools are nice and the pool bar is great for drinks. Fun entertainment in the evening as well.
Apartments are close to shops and the main town area is about a 10 min walk away. A market is on Tuesdays and Saturdays selling cheap stuff which is great. Again just a 10 min walk away.
starstarstarstar Leon Milliken
Uma facilidade realmente grande. É um pouco de caminhada para comer, mas isso é uma coisa boa... A piscina é muito limpa e bem cuidada, os bangalôs são bem equipados e sempre limpos. Mas o que é incrível aqui é a equipe! Muito atencioso, muito atencioso, muito atencioso. Eles cuidam de todas as preocupações que você tem. De manhã a vista é linda 🌵🌴🌊
starstarstarstarstar Sylvia Lubbe
O lugar é lindo, eu recomendo fortemente que você obtenha tudo incluído, pois é um lugar muito caro para comer e beber de outra forma. Com tudo incluído, você recebe até bebidas alcoólicas, o que é muito bom. As camas são básicas, sem ventiladores no quarto, sem chaleira, mas você pode contratá-las se quiser. Mas a ilha é muito arejada, então você realmente não precisa do ventilador.
starstarstarstar Andrei Mirela
Hace 3 semanas,programa IMSERSO. Lo positivo: el personal,tanto en comedor,como recepción. Negativo: Bastantes, apartamentos muy mal acondicionados. Cortinas rotas,remendadas,no hay persianas en habitación para poder descansar x las noches . Tuvimos que poner las mantas ,colgadas de barra de cortina . Sin agua potable en grifos ,teníamos que comprarlas o coger en botellitas del comedor. QUE ESTABA prohibido😲 No cambiaban las sábanas, sólo a la semana,cuando ya marchábamos. Toallas super viejas y rotas. Pasaban cada dos días a limpiar el apartamento.....sigo????😤 Muy malas experiencia, ahí NO VUELVO. Dicen que tres estrellas?? Le sobran TODAS . Nos hemos sentido engranados y defraudados. Ah, en el comedor comidas pésimas e idénticas cada día. Muy mala calidad . Mesas tan juntas que no podían pasar ni los camarer@s para recoger.De ahí el COVID, contraído los dos. Nosotros entrábamos con las mascarillas,(sólo para comer),casi nadie cumple la normativa. Increíble todo..... Espero que lean ésto la mayoría y se reserven el ir. Parece ser que hace años se esperaban las reformas que aún no han llegado. El dinero??? Alguien lo tendrá 🤔 El entorno y vistas muy bonitas,pero suelos y jardines rotos y descuidados desde hace años. Hay muchas personas necesitadas de trabajo. CONTRATEN y mejoren,por favor. No es culpa de los que hay actualmente,es que no dan abasto. Bueno, lástima de Fuerteventura,pero hasta nunca. Al menos ahí.
starstar Candelas Martín
Muy buena relación calidad-precio. Buena ubicación y muy fácil aparcamiento. Ideal para ircon niños, muy tranquilo. La única pega es que no tiene aire acondicionado aunque puedes pedir un ventilador en recepción si hay disponibilidad
starstarstarstarstar Jennifer Medina Viera
Rooms ok....
Basic bed
No kettle or fan or air con but nice cool breeze at night helps cool the rooms down.
Peaceful and safe and the pools not heated and not busy which was nice..
3 food settings a day.. breakfast lunch and dinner with a variety of foods for old and young... recommended all inclusive as all food and drinks including alcohol is free..
Has entertainment but mainly for the kids while we drink free alcoholic beverages.
10 mins walk to sandy beach and shopping complex.. overall well worth it.
Average July temperature about 28 degrees with a good breeze. Great for sun tans...
starstarstarstar christopher friend
The place is beautiful, I strongly recommend that you get all inclusive as it's a very expensive place to eat and drink otherwise. With all inclusive you get even alcoholic drinks which is very good. Beds are basic,no fans in the room,no kettle,but you can hire them if you like. But the island is very breezy so you don't really need the fan.
starstarstarstar Andrei Mirela
Nos entregaron la habitación sucia, las sábanas empegostadas, la almohada tirada en la terraza, la nevera llena de arena, entre otras miles de cosas. Las habitaciones no han pasado por reforma jamás. A parte no entregan cambio de sábanas ni de toallas, ni han pasado a hacer una limpieza. La comida siempre es la misma, tanto por el almuerzo como la cena, y todos los dias repetitivo. Para comer hay que hacer cola como no llegues recién abierto, lo único bueno de esto es el bar piscina y la animación que la chica es la que ha hecho que todo esto sea ameno. Sin duda un sitio para no volver
star Laura García Brito
Mobiliario anticuado, sofá no muy cómodo cortinas viejas,la habitación sin persiana ni cortinas adecuadas para procurar una oscuridad que facilitara el sueño.La limpieza se hacía en días alternos y las sábanas no se cambiaron en toda la semana. El buffet muy repetitivo. La localización al estar muy cerca del aeropuerto muy ruidosa,pues los aviones se llevaban todo el día pasando con el correspondiente ruido.
star Chelo Ruiz
Upon arrival reception staff helpful, the just give you a basic map of your apartment location, bungalow is very basic, although it was clean,no aircon, tv you have to buy credit for, €4.50 for 12 hrs, don't expect to find many English channels, The food was ok, that's all I can say about it. The pool was absolutely freezing, although clean, the bar next to the pool,the staff we often very rude, Entertainment was shocking, hardly nothing through the day, evening wasn't much better, so we went elsewhere. The beach is only a 10 minute walk down hill to the marina, We did get a upgrade half way through, to a much better apartment, It was more modern with a view, still didn't change the holiday though.
starstar Nicky cockley
Foi ótimo
starstarstarstarstar Sandra Regina
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