So for my wife and I this place was great! Our room was clean and very modern compared to other hotels. It was a very basic room but proved everything we needed. We love the fact that there were so many outlets and USB plug ins everywhere. The staff were nice however I did the entire check and check out process via the Hilton Honors app so my interaction with staff was very minimal but everyone was very nice and pleasant. The free breakfast was great and the facility itself was very impressive. The lobby has a decent bar with a pool table as well. It was only 15-20 mins outside of the city give or take with traffic. We would definitely stay here again!
starstarstarstarstar Jay Baker
Very modern and clean hotel. Comfortable beds and room temperature. (I'm usually up and down all night adjust the temp in the room, but not here!) Plenty of breakfast choices. Best fitness room ever! (Be sure to check it out!) 3 working elevators made coming and going quick.
I will definitely look for Tru hotels for future travels!
starstarstarstarstar Tamatha Redmond
We had an end of business day flight and booked at the Tru Hilton.
Fast shuttle service, bar stayed open a little later and the bartender gave me a nice strong pour. There’s a nice common area down in the lobby that is homey/social area. Lots of tables so you don’t need to eat in your room and there’s even a pool table! Also a great place to take Zoom calls or other virtual meetings.
The Hampton is connected and they hosted breakfast; cereal, eggs, turkey sausage, home fries, fresh pancakes and waffles, fruit, juice, coffee.
I’ve stayed in a lot of hotels - such a good price for location and service. The staff are diverse, and each one of them are SO kind and welcoming. I really enjoy having the two hotels connected with the lobby areas as functional social/working areas.
starstarstarstarstar Erin Morgan
Pros:
1.Nice customer service.
2.Great gym.
3.Very clean and neat rooms. Finally a hotel restroom extractor that works👏👏.
4. Parking lot protected from main road good visibility to check your car at night.
5. Nice and clean surroundings.
Cons:
1. The breakfast, very basic, taking into account that there are two hotels merged.
2. The air console in the room is set just in front where the desk is making it hard to focus with the air hitting your left side.
3. The desk table is small for office work.
starstarstarstarstar Jose Javier Prieto Prawl
So many reasons to book this hotel! The staff was polite, helpful and overall lovely. The airport shuttle was free and convenient, not even 10 minutes away! The room was clean and spacious. The bed was comfortable. Location was safe and quiet. The breakfast was filling. Many options! Staff helped with local suggestions on where to go and what to eat. Very modern and friendly place to stay!
starstarstarstarstar Stephanie Stillitano
O hotel é novo, que obviamente tem suas vantagens, é muito limpo, a equipe é muito simpática e prestativa. O banheiro é muito claro o que eu adoro e AMO os sabonetes e dispensadores de loção que eram muito fofos. A mesa não está conectada para que eu pudesse movê-la, o que eu adorava, para que pudesse trabalhar sem olhar para a parede. O café da manhã não é tão continental, é um verdadeiro café da manhã quente com ovos, bacon, waffles. A equipe de café da manhã é muito útil e acolhedora, basta perguntar e eles estavam nele. O check-in e o check-out foram super fáceis. O chão não é acarpetado, o que eu também adoro, porque todos nós sabemos que os hotéis nunca passam xampu nesses carpetes. As únicas coisas que eu não amava era não poder conectar / transmitir meu telefone para assistir meus programas. Eu odiava não ter um micro-ondas no meu quarto. Ugh, isso é uma chatice ter que ir para o saguão, eles deveriam pelo menos colocar uma, mas as máquinas de gelo para que tivessem uma em cada andar. Ah, e a moldura fofa é muito grande para a cama, então às vezes a cama se movia e isso era irritante. Se esse é o visual que eles estão procurando, então eles definitivamente precisam fazer isso para que a cama não se mova.
starstarstarstarstar Shelandria Jones
El hotel es nuevo, lo que por supuesto tiene sus ventajas, está muy limpio, el personal es muy agradable y servicial. El baño es muy luminoso, lo cual me encanta y AMO los dispensadores de jabón y loción que era muy lindo. El escritorio no está conectado, por lo que podría moverlo alrededor de lo que amaba para poder trabajar sin mirar a la pared. El desayuno no es tan continental, es un verdadero desayuno caliente con huevos, tocino, gofres. El personal del desayuno es muy servicial y servicial, solo pregunte y estuvieron en ello. El registro y la salida fue muy fácil. El piso no está alfombrado, lo cual también me encanta porque todos sabemos que los hoteles nunca lavan esas alfombras con champú. Lo único que no me gustó fue no poder conectar / transmitir mi teléfono para poder ver mis programas. Odiaba no tener un microondas en mi habitación. Uf, eso es un fastidio tener que ir al vestíbulo, al menos deberían poner una, pero las máquinas de hielo para tener una en cada piso. Ah, y el lindo marco es demasiado grande para la cama, por lo que a veces la cama se movía y eso era molesto. Si ese es el aspecto que buscan, definitivamente deben hacerlo para que la cama no se mueva.
starstarstarstarstar Shelandria Jones
A equipe foi tão grande e acolhedora! Nosso vôo atrasou inesperadamente um dia, então fizemos reservas de última hora aqui - tão feliz que selecionamos este lugar. O pessoal foi muito acolhedor e lidou bem com os clientes difíceis (havia algumas pessoas frustradas), mesmo quando os clientes nem sempre eram educados com eles. Eles até vigiaram nossa bagagem por um tempo quando tivemos que ir e devolver nosso carro alugado. O traslado é bastante fácil - nós apenas lhes demos uma chamada rápida e o traslado estava lá em menos de 10 minutos.
starstarstarstarstar Kathryn Mullins
El personal fue genial y servicial. Nuestro vuelo se retrasó inesperadamente un día, así que hicimos reservas de último minuto aquí, muy contentos de haber seleccionado este lugar. El personal fue muy acogedor y se ocupó bien de los clientes difíciles (había algunas personas frustradas), incluso cuando los clientes no siempre fueron amables con ellos. Incluso vigilaron un poco nuestro equipaje cuando tuvimos que ir a devolver nuestro coche de alquiler. El servicio de transporte es bastante fácil: solo les hicimos una llamada rápida y el servicio de transporte estuvo allí en menos de 10 minutos.
starstarstarstarstar Kathryn Mullins
Foi uma ótima estadia. E o profissionalismo da funcionária Dee Dee tornou a experiência ainda melhor. Eu vou ficar aqui novamente quando voltar para a cidade. E com certeza vou recomendar para a família e amigos.
starstarstarstarstar Mature Justice
It was a great stay. And the professionalism by the employee Dee Dee made the experience even better. I’ll be staying here again when I’m back in town. And I’ll definitely recommend to family and friends.
starstarstarstarstar Mature Justice
Staff was so great and accommodating! Our flight was unexpectedly delayed a day so we made last minute reservations here - so happy we selected this place. The staff were very welcoming and dealt with difficult customers (there were some frustrated people) well, even when the customers weren't always polite to them. They even watched our baggage for a bit when we had to go and return our rental car. Shuttle is easy enough - we just gave them a quick call and the shuttle was there in under 10 minutes.
starstarstarstarstar Kathryn Mullins
The hotel is new which of course has its perks it's very clean the staff is very nice and helpful. The bathroom is very bright which I love and I LOVE the soaps and lotion dispensers that was very cute. The desk is not connected so I could move it around which I loved so I could do work not looking at the wall. The breakfast is not that continental stuff it's a real hot breakfast with eggs, bacon, waffles. The breakfast staff is very helpful and accommodating just ask and they were on it. Check in and out was super easy. The floor is not carpeted which I also love because we all know hotels never shampoo those carpets. The only things I didn't love was 1 not being able to connect/cast my phone so I could watch my shows. I hated not having a microwave in my room. Ugh that's a drag to have to go to the lobby they should at least put one but the ice machines so they would have one on every floor. Oh and the cute frame is too big for the bed so sometimes the bed moved and that was annoying. If that's the look they are going for then they definitely need to make it so the bed doesn't move.
starstarstarstarstar Shelandria Jones
Se eu tivesse a opção de não selecionar nenhuma estrela, eu escolheria, este foi de longe o pior hotel em que me hospedei, especialmente por causa do Hilton's em que estive. in. Liguei do aeroporto e recebi informações sobre o quarto e os preços. Não fui orientado a fornecer informações sobre o CC por telefone, no entanto, desde o momento em que fiz a reserva até o momento em que fiz o check-in, o preço foi significativamente mais alto. Quando questionei me disseram que o preço é igual ao preço e eu não tive escolha e claro que a essa altura eu já tinha pegado um ônibus para este local. hesitante, decidi ficar de qualquer maneira. Os lençóis tinham manchas no fundo, o quarto não tinha sido devidamente limpo, o que faria qualquer um acreditar que não estava higienizado e que a saboneteira estava vazia. Esses itens foram notados nos primeiros minutos depois de conseguir o quarto e tentar se instalar ... O funcionário da manhã foi o que me levou a escrever este comentário para alertar os outros a não se incomodarem em ir até aqui. Ela não quis me dizer seu nome, porém havia apenas duas mulheres trabalhando naquela manhã e ela era a maior das 2 com cabelos cacheados. Então, por volta das 3 da manhã, desço as escadas para comprar água. Eu perguntei a ela que tipo ela tinha e muito rude e desrespeitosamente ela respondeu: "Ficamos todos fora, o que você vê é o que você consegue ... Se você quiser água, pode pegar um pouco da torneira do seu quarto" Foi o que me disseram . Acabei recebendo um sprite e onde tentei pagar com meu cartão mais uma vez a resposta dela foi curta e extremamente rude. Ela parecia ter "amigos" no saguão que pareciam estar bebendo, então honestamente descobri que ela estava tentando ser intimidante, talvez eu tenha sido tratado assim por causa da minha cor de pele, eu não sei. Mas eu conheço outros que a vi interagir com o tom e atitude, o caráter geral era além de diferente e amigável. Mais tarde naquela manhã, minha esposa e eu nos levantamos e descemos as escadas onde íamos esperar o ônibus que nos levaria de volta ao aeroporto. Fui até a área do café da manhã para pegar suco de laranja e talvez um lanche rápido, porque me disseram que o café da manhã estava incluído. Isso era incorreto, pois o mesmo membro da equipe desrespeitoso não permitia que ninguém tomasse o café da manhã até as 6 : 30 ainda permitiu que outros pegassem as coisas enquanto eles passavam. A última coisa que aconteceu com essa mesma pessoa foi ela tentar me dizer que o ônibus estava lotado e eu precisava ligar para um "uber" ... mas tínhamos uma reserva com o número do nosso quarto para nos levar de volta Tudo que parece que foi um ataque pessoal a nós e claramente a mim mesmo, fosse ou não devido à minha cor de pele ou sexo, havia algo que permitia que ela considerasse aceitável me desrespeitar. Mais uma vez, este foi de longe o pior hotel e experiência do Hilton que já me deparei. POR FAVOR, não perca seu tempo ou dinheiro indo a este lugar e encontre algum lugar próximo nas proximidades que trataria seus clientes de forma muito diferente da forma como este me tratou ...
star Dale Williams
Si tuviera la opción de seleccionar ninguna estrella, lo haría. Este fue, con mucho, el peor hotel en el que me he alojado, especialmente por el hotel Hilton en el que he estado. Primero, comenzaré con el proceso de reserva hasta el registro in. Llamé desde el aeropuerto y me dieron información sobre la habitación y el precio. No se le indicó que diera información CC por teléfono, sin embargo, desde el momento en que hice la reserva hasta el momento en que me registré, el precio fue significativamente más alto. Cuando lo pregunté, me dijeron que el precio era el mismo que el precio y que no tenía otra opción y, por supuesto, en este punto ya había tomado un servicio de transporte a esta ubicación. vacilante decidí quedarme de todos modos. Las sábanas tenían manchas en la parte inferior, la habitación no se había limpiado adecuadamente, lo que haría que cualquiera creara que no estaba desinfectada y que el dispensador de jabón estaba vacío. Estos elementos se notaron en los primeros minutos de obtener la habitación y tratar de acomodarme ... El asociado de la mañana es lo que me llevó a escribir esta reseña para advertir a los demás que no se molesten en ir aquí. Ella no quiso darme su nombre, sin embargo, solo había dos mujeres trabajando esa mañana y ella era la más grande de las dos con el pelo rizado. Entonces, alrededor de las 3 am, bajo las escaleras para comprar agua. Le pregunté de qué tipo tenía y muy grosera e irrespetuosa me respondió: "Estuvimos todos fuera, lo que ves es lo que obtienes ... si quieres agua puedes sacar un poco del grifo de tu habitación" es lo que me dijeron . Terminé obteniendo un objeto y cuando intenté pagar con mi tarjeta una vez más, su respuesta fue corta y extremadamente grosera. Parecía tener "amigos" en el vestíbulo que parecían estar bebiendo, así que honestamente se dio cuenta de que estaba tratando de ser intimidante, tal vez me trataron de esa manera debido al color de mi piel, no lo sé. Pero sí conozco a otros que la vi interactuar con el tono y la actitud, el carácter general fue más que diferente y amigable. Más tarde esa mañana, mi esposa y yo nos levantamos y bajamos las escaleras donde íbamos a esperar que el transporte nos llevara de regreso al aeropuerto. Fui al área del desayuno para tomar jugo de naranja y tal vez un bocado rápido porque me dijeron que el desayuno estaba incluido. Eso fue inexacto, como me dijo el mismo miembro irrespetuoso del personal. : 30 pero permitió que otros cogieran las cosas a medida que pasaban. Lo último que sucedió con esta misma persona es que intentó decirme que el servicio de transporte estaba demasiado lleno y que necesitaba llamar a un "uber" ... sin embargo, teníamos una reserva con nuestro número de habitación para llevarnos de regreso. Todo lo que parece fue un ataque personal contra nosotros y claramente para mí mismo, ya sea que se deba o no al color de mi piel o al género, claramente había algo que le permitió encontrar aceptable faltarme el respeto. Una vez más, este fue, con mucho, el peor hotel, y la experiencia de Hilton con la que me he encontrado. POR FAVOR, no pierda su tiempo o dinero yendo a este lugar y encuentre un lugar cercano que trate a sus clientes de manera muy diferente a la forma en que este me trató a mí ...
star Dale Williams
If I had the option of selecting no stars I would, This was by far the absolute worse hotel I've stayed in especially for that of the Hilton's I've been in. First I'll start off with the reservation process to the check in. I called in from the airport and was given information in regards to the room and pricing. Was not directed to give CC info over the phone however from the time I made the reservation to the time I was checking in the price was significantly higher. When I questioned it I was told the price is what the price is and I didn't have a choice and of course by this point I had already taken a shuttle to this location. hesitant I decided to stay anyway. The sheets had stains around the bottom, the room had not been properly cleaned which would leave anyone to believe it wasn't sanitized and the soap dispenser was empty. These items were noticed within the first few minutes of getting the room and trying to get settled in....The associate in the morning is what led me to write this review to warn others to not bother going here. She wouldn't give me her name however there were only two woman working that morning and she was the bigger of the 2 with curly hair.So around 3 am I go down stairs to purchase water. I asked her What kind she had and very rude and disrespectfully she replied " Were all out, what you see is what you get...If you want water you can get some from the faucet in your room" Is what was said to me. I ended up getting a sprite and where i tried to pay with my card yet again her response was short and extremely rude. She appeared to have "friends" in the lobby who appear to be drinking so it honestly came across that she was trying to be intimidating, maybe I was treated that way because of my skin color I don't know. But I do know others that I saw her interact with the tone and attitude, overall character was beyond different and Friendly. Later that morning My wife and I got up and went down stairs where we were going to wait for the shuttle to take us back to the airport. I went over to the breakfast area to get orange juice and maybe a quick bite to eat because I was told breakfast was included, That was inaccurate as I was told by the same disrespectful staff member We don't allow anyone to get breakfast until 6:30 yet allowed others to get things as they were passing by. The last thing that took place with this same individual is she try to tell me the shuttle was too crowded and I needed to call an "uber" ...yet We had a reservation with our room number to take us back., All in all it seams like this was a personal attack on us and clearly to myself whether or not it was due to my skin color or gender there was clearly something that allowed her to find it acceptable to disrespect me. Again this was by far the worse hotel , and Hilton experience I have ever came across. PLEASE do not waste your time or money going to this place and find somewhere close nearby that would treat their customers much differently than the way this one treated me...
star Dale Williams
Great place to stay the double bedrooms had plenty of space the bathrooms were clean loved walk-in showers and you don't even have to worry about bringing your shampoo conditioner body wash because they have the little containers inside the shower where you just squeeze what you need and as an added bonus you can have breakfast there bacon or sausage eggs and waffle iron where you can make you a waffle but bring your own drink the juice machine the stuff that came out of there was like water oh and one more thing they don't tell you not to put your door pass near your phone I found that out the hard way when I tried to get in my room and my door past wouldn't unlock the door had to go downstairs and get it reactivated other than that I had a great stay and we'll stay there in the future when I go back
starstarstarstarstar debra givens
De longe, meu hotel favorito! Pessoal foi agradável, muito limpo, transporte para o aeroporto operacional, perto do aeroporto. O xampu, a loção, o sabonete, etc. cheiravam maravilhosamente bem! Todo o hotel cheirava bem. Café e chá no lobby em todas as horas. Muito espaço no lobby. A academia foi ótima! A cama ... ah, a cama! A cama de hotel mais confortável em que já dormi!
starstarstarstarstar Cassie Strub
¡De lejos, mi hotel favorito! El personal era agradable, MUY LIMPIO, servicio de transporte al aeropuerto, cerca del aeropuerto. ¡El champú, la loción, el jabón, etc. olían de maravilla! Todo el hotel olía hermoso. Café y té en el lobby a todas horas. Mucho espacio en el vestíbulo. ¡El gimnasio fue genial! La cama ... ¡oh, la cama! ¡La cama de hotel más cómoda en la que he dormido!
starstarstarstarstar Cassie Strub
Loved it! Modern, clean, comfortable. Loved the quiet location. Food and stores just down the road. Will be my new staycation spot. Love how close it is to the airport. Love how clean they are and the many precautions they take to help keep guests safe. The room was cleaned and sealed so that I knew no one else had been in it since it was cleaned. Sanitizing wipes available all around.
starstarstarstarstar Liliana Ogunyemi
By FAR, my favorite hotel! Staff was pleasant, VERY CLEAN, operating airport shuttle, close to airport. The shampoo, lotion, soap, etc smelled wonderful! Whole hotel smelled beautiful. Coffee and tea in lobby at all hours. Lots of lobby space. Gym was great! The bed....oh the bed! Most comfortable hotel bed I've EVER slept in!
starstarstarstarstar Cassie Strub
Me encanto 💖
starstarstarstarstar Roxana Isabel Contreras Blanco
Excelente
starstarstarstarstar Aracelys Sanchez
Buen desayuno y muy limpio.
starstarstarstarstar Espe Vera
Bom negócio. Tudo parece tão novo, e certamente é muito limpo, exceto para o microondas geral no lobby. A equipe da recepção é super amigável e fará o possível para deixá-lo confortável. A mobília e a decoração dos quartos são básicas, mas não parecem baratas. Graças à Covid-19, o café da manhã foi reduzido a uma sacola branca pré-embalada. Com certeza, ficaria aqui novamente.
starstarstar Iris Amadasun
Good deal. Everything seems so new, and it certainly is very clean except for the general microwavein the lobby. The front desk staff are super friendly and will go the extra mile to make you comfortable. The room furniture and decor is basic without looking cheap. Thanks to Covid-19,the breakfast has been reduced to a prepackaged white bag. I would definitely stay here again.
starstarstar Iris Amadasun
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