Bonito
starstarstarstar Esther Ramirez
Bom
starstarstarstar Alberto Graham Bell
Gostei da zona e do hotel
starstarstarstar Helena Conceicao
Muito bom
starstarstarstarstar Diogo Carvalho
Já ficamos neste hotel umas 5 vezes de turismo e sempre saímos extremamente bem impressionados com todos os itens: Localização Serviço de recepção, porteiro e carregadores Qualidade dos quartos. Pretendo voltar em Dezembro mas o preço está assustando. Será que vocês têm alguma promoção que somos clientes regulares?
starstarstarstarstar Lica Tal
Service has been very good from the point we stepped through the door to the point we left. We were greeted with a free mini bar, bottle of water and cava (through hotels.com).
The rooms are a little on the slightly smaller side but you will have no complaints living here. As for the noise that someone mentioned - get a hotel outside of the city if it’s such an issue, the noise was no louder than any other busy city - London, New York, Paris etc
The 1 star loss is due to the basic of any hotel requirements not being met - ironing board/iron - I was informed it’s due to health and safety but the laundry/ironing service (€5 for a shirt) is available. I decided to go without.
starstarstarstar Kenneth Liu
A wonderful stay in this amazing hotel. Very professional staff, in particular José was so accommodating each night and made the most delicious cocktails.
starstarstarstarstar Laura flanagan
El hotel es muy bonito y además el trato es exquisito. Sin duda repetiria
starstarstarstarstar María José Guillén Torilo
Um tratamento requintado, como deve ser em hotéis desta categoria, todo o pessoal à altura da categoria hoteleira, educado e extremamente atencioso, pronto a resolver e facilitar os desejos de qualquer hóspede. Buffet variado e requintado, talvez o único mas. A esplanada do Claris, francamente para um local desta categoria, esperava um restaurante a condizer. Nós pedimos algum peixe a la carte e ficamos desapontados. Seco e não tão fresco quanto esperávamos. Todo o resto um lugar ao qual iremos certamente tentar regressar.
starstarstarstarstar Susana Alonso
Un trato exquisito, como debería de ser en Hoteles de esta categoría, todo el personal a la altura de la categoría del hotel educados y tremendamente atentos dispuestos a solucionar e facilitar cualquier deseo del huésped. Buffet variado y exquisito, quizás el único pero. La terraza del Claris, francamente para un lugar de esta categoría esperaba un restaurante a la altura. Pedimos unos pescados a la carta y nos decepcionaron. Secos y no tan frescos como esperábamos. Todo el resto un lugar al que sin duda trataremos de volver.
starstarstarstarstar Susana Alonso
Menú de Navidad impecable ,trato exquisito y cercano , ambiente discreto y elegante . Personal de sala atento y resolutivo. Gracias y Feliz Año 2022
starstarstarstarstar Meritxell Caballe
Hospedado em uma suíte duplex. Problemas de encanamento em nossa pia, banheira e chuveiro. Sem manutenção na equipe.Limpeza pobre. Mancha de sangue em nossos lençóis e espessa camada de poeira sob nossa cama indicando que não era limpo há meses. Só recebemos serviço de abertura de cama na nossa segunda noite, depois de reclamar que o nosso quarto não tinha sido limpo.O teste COVID foi agendado incorretamente pela recepção e quase perdi meu vôo para casa devido ao erro deles.Com exceção de alguns, os funcionários não se desculpam por sua incompetência. É uma bela propriedade, mas a administração é severamente deficiente. Depois de tudo o que sofremos, só nos ofereceram 15% de desconto nas taxas de serviço de quarto. Eles, então, não aplicaram esse valor a todas as cobranças, de modo que só obtivemos um desconto de $ 7. Foi mais ofensivo do que se eles não tivessem feito nada. Existem muitos hotéis bonitos no mundo. Evite este.
star Adam T
La terraza no está mal. El servicio ... Pedimos música de fondo porque no había nadie y la pusieron a volumen 0'1. En fin... Que si tienes solo 3 personas y no eres atento.. como será cuando lo tenga completo....
starstarstar Sonia Castro Bueno
El Hotel está ubicado en una de las mejores zonas de Barcelona, muy cerca de Paseo de Gracia. Las instalaciones están siempre impecables y la decoración es de muy buen gusto. Tanto en las habitaciones como en los espacios comunes hay antigüedades y obras de arte. El Hotel dispone de un salón museo y una exposición permanente con muestras de cultura precolombina, piscina al aire libre, spa, restaurant y terraza. El personal que allí labora es excelente: son amables, respetuosos, serviciales y muy cercanos. Estoy muy agradecida con todos y cada uno de ellos por la buena atención, en especial con Jesús y David.
starstarstarstarstar María Verónica Arreaza Colella
El personal es honesto y profesional. El hotel cumple todas las expectativas posibles. Muchas gracias.
starstarstarstarstar A R
El trato de todo el personal del hotel fue excelente. El desayuno muy bueno, y las habitaciones amplias y cómodas.
starstarstarstarstar Oliver Bernal
I’m a loyal Hyatt customer and this was my first SLH.I stayed five nights in a junior suite on 15K points + 40 Euro per night upcharge. The service was great, housekeeping was AMAZING, including turndown service with chocolate! Wowee! My room was nice but small. Glad we took the upgraded room. Breakfast was included and it was a wonderful, white linen affair with buffet options and attentive wait staff. Everyone spoke English - thank you! It rained heavily during our stay at the roof/patio leaked a little through our ceiling which I sense is a recurring problem. Parking was expensive (50 Euros per night) and I wish they’d had towels and water in the gym and hot coffee before 7:30am but nothing serious at all really needs improving in terms of guest experience. A great hotel in a smashing location providing excellent hospitality. I absolutely will stay again.
starstarstarstarstar Pras Ra
Stayed in a duplex suite. Plumbing issues in our sink, bath tub and shower. No maintenance on staff.Poor housekeeping. Blood stain on our sheets, and thick layer of dust under our bed indicating that it hadn't been cleaned in months. Only received turn down service on our second night, after complaining that our room hadn't been cleaned at all.COVID test was improperly scheduled by the front desk and I almost missed my flight home due to their error.With the exception of few, staff is unapologetic for their incompetence. It's a beautiful property but management is severely lacking. After all we suffered, we were only offered 15% off of our room service charges. They then did not apply it to all charges, so we only got a $7 discount. It was more offensive than if they had done nothing at all. There are plenty of beautiful hotels in the world. Avoid this one.
star Adam T
Worst 5 stars ever ! Do they know how to say “yes” ? I don’t think so. I don’t think they know how to smile either. If you’re looking for a nice and warm place to stay, don’t go there !
star Jean Florent
Good, quiet location. You can scooter into the main areas from here.
starstarstarstarstar Danial Malik
Isn't a 5 star hotel but the group has a powerful lobby strength in Spain so the city allows it. Please read the other reviews about the noise. The doors, well you can literally see the light from the hallway through the cracks. The windows are useless and you can hear people talking on the street (from the 4th floor). The management team isn't properly trained and they won't do much to help. Many better hotels in Barcelona for your money. No, they don't have Mayan art. However, you can sleep
star Mitchell G
Pase unos días en este gran hotel y todo fué estupendo.Tiene una ubicación perfecta para moverte por el centro de Barcelona.El personal muy agradable y correcto, las habitaciones cómodas y espaciosas.La piscina en la planta alta del edificio es una maravilla.Cuando vuelva a esta bonita ciudad el hotel Claris será mi punto de referencia.Saludos para todos !!
starstarstarstarstar Roberto G.
Nice hotel. The first room I was, had the air conditioning not working so they moved me to another room with a better view and a bigger size.In the new room, there was no coffee, no water, and the room itself was also very hot (as the first one).The employees were extremely nice. They gave me free tickets for the Egyptian museum that is literally one minute walking from the hotel.
starstarstarstar Manuel Andrés
Stunning hotel, perfect location. Would certainly return. My room was a beautiful loft. Room service and turn down service was very pleasant. The property has a wonderful ambiance, and the breakfast is great. Pool on the rooftop and the sitting area availability is a bit small but also very nice. Room service is not 24 hours.
starstarstarstarstar Lina Abisoghomyan
Amazing and luxurious hotel. We stayed for 3 days in Barcelona and the staff were very attentive and helpful. Would recommend and return. Shame i didn't get to use the pool but will definitely try to next time.
starstarstarstarstar Filipa Pereira
Muito bom hotel, pessoal simpático, quartos e salas muito bonitos.
starstarstarstarstar Ricardo Pereira
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