Lugar muito bom e as pessoas lá são muito amigáveis
starstarstarstarstar Mauricio Salguero
Muy buen lugar y la gente de ahí muy amables
starstarstarstarstar Mauricio Salguero
Muito ruim, não recomendado em TODOS! Quartos com muito mau cheiro mortal => Sem janela, dá vontade de dormir em uma caverna por onde o ar nunca passa.Funcionários totalmente não profissionais e não se importando.Hotel tem 5 wi-fi de diferença e nenhum funcionou, Netflix no quarto não estava funcionando.A imagem mostra ótimos quartos e propriedade, a realidade é totalmente diferente.Ninguém deve reservar seu hotel.
star Marcio De Barros
Encantado com o design e decoração é um hotel onde você poderá desfrutar de 100 a sua estadia, belos detalhes e excelente serviço, o melhor hotel em Holbox, preços acessíveis em épocas baixas.
starstarstarstarstar Ab Elizalde
Relativamente bom conforto com pequenas peculiaridades. Boa localização, pessoas amigáveis.
starstarstarstar Silentripper01
Very Bad, Not recommended at ALL!
Rooms with very bad deadly smell => No window, felt like sleeping in a cave that air has never pass through.
Staff totally unprofessional and not caring.
Hotel have 5 difference wifi and none worked, Netflix on the room wasn't working.
Picture shows great rooms and propriety, reality is totally different.
No one should book their Hotel.
star Marcio De Barros
Muito simpáticos e prestativos, o quarto é muito agradável e higiênico.
starstarstarstarstar Eli Romo
Quando chegamos, estava tudo bem, mas na manhã seguinte não havia água para lavar as mãos. Procure outra opção de hospedagem, pelo que prometeram e até confirmaram que já haviam me devolvido a noite que eu não ocupava mais. Eles não respondem mais às minhas mensagens, muito menos eu tenho meu dinheiro. Serviço e atenção terrível!
star Liliana Rodriguez
O pior hotel da minha vida. Paguei 7500 pesos adiantados pela suíte. Na metade do tempo não havia água, não permitiam a entrada de amigos no hotel, embora eu tivesse uma suíte com terraço. A internet era intermitente, mas o pior de todos os funcionários, especialmente a senhora da recepção, era a pessoa mais horrível e incompetente que já conheci. Eles não me deixaram encher uma garrafa de água e ameaçaram chamar a polícia. Houve barulho devido às obras de construção todas as manhãs e até mesmo no final tentaram cobrar uma taxa de check-out tardio. Acho que só porque a Argentina tem problemas, eles não precisam trazer o problema para os clientes da maneira mais sórdida e vil de todos os tempos. Estou completamente enojado com esta estadia de 5 dias e é o pior hotel entre centenas que já fiquei na minha vida. Também meu primeiro feedback negativo para um hotel. Espero que esse lugar esteja fechado.
star BetaMe Personal Transformation
Muy amables y serviciales, la habitación muy bonita e higiénica.
starstarstarstarstar Eli Romo
Al llegar todo estuvo bien, pero a la mañana siguiente no había agua ni para lavarse las manos. Busque otra opción de hospedaje,por lo que prometieron y hasta confirmaron que ya me habían el reembolso de la noche que ya no ocupé. Ya no responden mis mensajes ni mucho menos tengo mi dinero. Pésimo servicio y atención!
star Liliana Rodriguez
The single worst hotel stay of my life. I paid 7500 pesos up front for the suite. There was no water half the time, they didn’t allow any friends to the hotel even though I had a suite with a terrace. The internet was intermittent but worst of all the staff especially the lady in the front desk was the most horrible and incompetent person I’ve ever met. They didn’t let me refill a water bottle and threatened to call the police. There was noise due to building works every morning and even at the end they tried to charge a late checkout fee. I think just because Argentina has problems they don’t have to bring the problem onto clients in the most nasty and vile way ever. I am completely disgusted by this stay of 5 days and is the worst hotel out of hundreds I’ve stayed in my life. Also my first negative feedback for a hotel ever. I hope that place is shut down.
star BetaMe Personal Transformation
No pudimos bañarnos bien y la actitud de la recepcionista pésima
star Sofía Ortiz
Buen precio, muy acogedor y lindo...
starstarstarstarstar Victor Hugo Castañeda
El único falló que llegue a sentir fue que el internet puede ser intermitente y el agua se regula pocoEl lugar es precioso, y el precio, comparado con el resto de lugares, no es exhorbitsnte
starstarstarstar Coren Montblank
Booked Maria Carlota as the website suggests it’s a Boutique Hotel and I wanted something quaint, quiet and relaxing. On arrival the man at the front desk was not very helpful or welcoming at all. It felt like we were interrupting his Facebook session and annoyed him. When we checked into our rooms we wanted to leave and explore Holbox immediately.. it’s not the comfortable room you’d want to relax in after a long days travel.
We knew there were no windows in the bedroom but expected more light at least. I presume the darkness is to mask the old building. I’m sure when it was launched the rooms looked and smelled wonderful and appeared “eco chic minimalist”, but now you’re left with dark, damp, dingy.
The bathroom smelled like bleach, which at least indicated it had just been cleaned, but cement walls seemed dirty, chips in the mirrors and towel railing fell apart the minute you hung a towel. Shower was hot and decent pressure- not amazing, but good for Mexico.
AC in the room was excellent and we also had a fan. No mosquitos which was a bonus too.
Cleaning staff were very pleasant and friendly, did an excellent job at making bed and cleaning bathroom, wrapping toilet in toilet paper bow and folded towels on bed each day.
Wifi was awful. Coffee shop next door was great (not overly attentive staff though). Guests at hotel were younger, back packer sort.. not really boutique hotel clientele.
Hotel was decent. I would not call it Boutique hotel and would rate it 3 stars max. Location good, bed comfortable, AC and hot water a bonus for Mexico!
Excellent stay for a night or two, I wouldn’t stay longer and wouldn’t return.
starstar Tropic of Elle
The location is great but its very old , they mentioned botteled water in the room but there wasn't any water. There wasn't enough soap or toilet paper
starstarstar Danielle Ragonis
Very helpful staff. My son left his iPad at the hotel and we did not realize until we returned to Playa del Carmen. The staff was very helpful and arranged a personal drop off to us in Playa within a week. Very impressed by the customer service and honesty!
starstarstarstarstar Amber Livingston
Está muy agradable el hotel, solo que no tiene ventanas lo que dificulta un poco que se seque la ropa húmeda y no hay en dónde colgarla ni nada. Su ubicación está genial, porque Holbox es muy pequeño. Del muelle te puedes ir caminando al hotel son menos de 5 minutos. Y también te puedes ir caminando a la playa. 5 minutos a los bares y restaurantes. Te prestan las bicis, lo cual es genial porque es el principal medio de transporte en la isla.
starstarstarstarstar Laura Mijares
Encantado con el diseño y la decoración es un hotel en el que disfrutaras al 100 tu estancia, hermosos detalles y excelente atención, el mejor hotel en Holbox, precios accesibles en temporadas bajas.
starstarstarstarstar Ab Elizalde
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