The rooms are really clean, the service is always helpful and kind. I spent two nights in this hotel twice, The hotel has a good location, close to the train and bus station. Very nice location.
Next time I will visit this hotel.
starstarstarstarstar Chalara abie Bibie
Had an early meeting in Birmingham on Friday and travelled up the night before.
The reception team were super friendly and so helpful with recommendations for local food and directions. Sadly I forgot to ask their names.
I booked one of the sleep rooms without a window and had a fantastic nights sleep.
Whilst I’d read some negative reviews l, my stay was amazing. My room seemed completely soundproofed, was spotlessly clean and had one of the best nights sleep as it was pitch black. Nice wet room.
I’ve see negative reviews based on the size of the room, but it’s clearly advertised as a compact sleep space. I loved it being so tiny - like a Japanese style sleeping pod. Granted it would have been a bit of a squeeze for 2 people staying more than a night or 2, but Bloc have larger rooms for that.
Complaints that a wet room toilet gets wet from the shower? That’s sort of what happens in a wet room no? Keep the lid closed when showering and no issue in my eyes.
No coffee machine in the room? I never trust hotel room kettles anyway. Nice coffee machine reasonably priced in the ground floor lobby and a number of artisan cafe/pizzeria etc literally opposite so no need for a restaurant.
I’ve got more meeting in 2023 planned so will definitely be returning.
starstarstarstarstar Benjamin Blum
The rooms are really clean, the service is always helpful and nice. I spent two nights in this hotel twice, I stayed in apartments. The apartment from the first time was different from the next one, it was interesting. I slept well and had the energy to explore England. The hotel has a good location, close to train and bus stations. Really good location.
Next time I will visit this hotel.
starstarstarstarstar Anna Szagdaj
Don't come to this hotel if you're driving! We had to drive due to train strikes and parked in the car park which was recommended by hotel staff. After paying £12 for parking as well as the £8 low emissions zone fee, we left our car and realised that many cars were missing their fronts. The car park is targeted by thieves, and this happens really regularly. It didn't happen to us, but probably just because our car is ancient and we parked it really tightly into a corner.
I really think hotel management need to stop advertising their hotel as having parking, and stop recommending that car park. It's not good for customers but it's also unfair that reception staff end up dealing with lots of angry customers.
If you're not coming by car, this is a nice hotel but maybe a bit overpriced for the size of the rooms. The bed was really comfy (we slept well despite not knowing if we'd have a whole car waiting for us in the car park the next morning!) There were no tea and coffee making facilities in the room, although you can get a free tea in the lobby downstairs.
starstar Kate Cooper
Wouldn't Recommend
Hi-tech hotel is a good concept however, weren't offered a normal manual key for room. Bedside smart controls weren't working, other controls lagged. Bathroom is a lot smaller than one could imagine, uncomfortable to actually go to the loo. Long mirror in the shower was so unnecessary. Dark cold decor - didn't feel "homely". Dusty surfaces, table wasn't cleaned properly, damp like odour - generally didn't have a clean feel nor smell. Housekeeping staff were polite. Check-in reception staff member not really welcoming and when asked a question, member seemed defensive as they did not understand posed question regarding no-posting/authorising card payment.
star Steven Singh
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