This hotel is one of the nicest Courtyard locations that I've been to! The lobby is impressive, it opens up to the marina and has a bar in the center. It's not your typical hotel bar, looks like it belongs in a restaurant and not a hotel. Eliu at the front desk was very friendly and helpful. The room was clean and modern and was a perfect choice for our quick stay in Marina del Rey. I would definitely come back to this location.
starstarstarstarstar Megan Vroman
When we first got to the hotel we were unaware of the $45 dollar over night parking fee. It was not on their website. When we got to the room it was a beautiful room but when we left to get our truck from the valet it was apparent that our truck was keyed. We had filled a complaint/incident form to a man that may have been a supervisor of some sort. The man had mentioned that this wasn't the first time something like this has happened to them.The morning we were leaving we met with the parking manager to talk about the incident. She had given a business card and made a copy of the complaint form. On the form was the damages done to the truck. Before we had left she said that we would get an email from her after she filed the incident in the system. It has been 24 hours and still no email. We emailed her and called her no response. Overall DO NOT COME HERE. Take your money else where and save yourself the trouble. In the picture below is the scratch done to the truck.
star Samantha Kelley
The Marriott Courtyard is one of the new hotels in the new development area of Marina del Rey. There are some beautiful views of the harbor and the lobby is impressive with very open high ceilings and a bar in the center. There is also a restaurant located within the hotel that has a pleasant outside deck. It is not your typical standard Courtyard (thankfully). The rooms are comfortable and clean and fairly spacious. Tip: As for a room in the back with a view of the harbor some of which also have balconies. Staff were friendly and the bar area is great for relaxing at the end of the day.
starstarstarstar Perks Advisor
Why does their Google maps page say free parking? It’s $45 per night.
We stay in Marriott hotels about 10-12 nights per month (business travel). We’ve always stayed at the Marriott down the street and loved it, but decided to try this one because they had a special package and it’s new.
The room is nice and surprisingly quiet for this area. They have a nice restaurant as well. The issue with this hotel (along with the residence inn since they share staff) is the people working here.
They are completely untrained on Marriott policies and didn’t even know about the package we had booked. The front desk staff was unhelpful and unpleasant.
Save your money on the parking. There are plenty of public lots in the area that are $7-$10 a night depending on the season.
We will go back to our regular Marriott after bad experiences at this courtyard.
starstar Timothy Bee
It's impossible to give a hotel the charges $45 per night for parking more than four stars. Throw in a couple of housekeeping foul-ups and we're down to three.
I stayed here for three nights, and I enjoyed my stay. I used my suite night rewards and upgraded to a 1 bedroom suite. The view of the marina was great. The rooms are well-appointed with all of the modern features.
The hotel is convenient for a walk to Venice Beach or a bike ride around Marina del Rey.
My only complaints during this stay:
One. $45 per night for parking is utterly ridiculous. I realize this is actually a bit cheaper than some Los Angeles hotels, but that does not change the fact that it is ridiculous. I guess they feel like they have to offer you valet for this price, but valet does not work well at this hotel. There is a tiny area squeezed between the Marriott residence inn and the courtyard hotel where you drop off the car for the valet. While I had decent valet luck this time, another guest that I was talking to had a 45-minute wait the night before for their car.
Two. On my second night I requested housekeeping. There was no housekeeping. On my third night, once again I requested housekeeping. This time they did clean my room, but they did not replenish any of the soaps, shampoos, and they shorted me to towels.
starstarstar Scott
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