Friendly staff and clean.Some decor is outdated, hallways have squeaky floors and the HVAC system is loud and caused noise in our room.We didn't have outlets on both side of the king bed.Fitness room is excellent and well equipped. Funcionários simpáticos e limpos. Alguma decoração está desatualizada, os corredores têm pisos estridentes e o sistema HVAC é alto e causa ruído em nosso quarto. Não tínhamos tomadas em ambos os lados da cama king size. A sala de ginástica é excelente e bem equipada.
starstarstarstar Julie M
Friendly staff and clean. Some decor is outdated, hallways have squeaky floors and the HVAC system is loud and caused noise in our room. We didn't have outlets on both side of the king bed. Fitness room is excellent and well equipped.
starstarstarstar Julie M
Had such a lovely stay. Front Desk staff was wonderful. Housekeeping was amazing. Selena Zarate was an exceptional housekeeper. At the front Desk Dante, and Houston we so helpful. Jennifer and Devin, we're so kind. Everyone there was fantastic. Teve uma estadia adorável. A equipe da recepção foi maravilhosa. Arrumação foi incrível. Selena Zarate era uma dona de casa excepcional. Na recepção, Dante e Houston são muito prestativos. Jennifer e Devin, somos tão gentis. Todos lá foram fantásticos.
starstarstarstarstar Bridget Mistry
Clean, friendly and professional staff, breakfast is free and rotating.Floors are a bit squeaky and it hallway/room decor seems due for a renovation. Room and bathroom were completely fine and bed was comfortable, just felt dated interiors.If you go to Habanero Grill, just a couple minutes walk from the hotel, with your room key they give you 10% off. The food and margaritas there are on point Funcionários limpos, simpáticos e profissionais, o café da manhã é gratuito e rotativo.Os pisos são um pouco estridentes e a decoração do corredor / quarto parece precisar de uma reforma. Quarto e banheiro eram completamente bons e a cama era confortável, parecia interiores datados.Se você for ao Habanero Grill, a apenas alguns minutos a pé do hotel, com a chave do quarto eles oferecem 10% de desconto. A comida e as margaritas estão no ponto
starstarstarstar Ryan Pickering
Clean, friendly and professional staff, breakfast is free and rotating.Floors are a bit squeaky and it hallway/room decor seems due for a renovation. Room and bathroom were completely fine and bed was comfortable, just felt dated interiors.If you go to Habanero Grill, just a couple minutes walk from the hotel, with your room key they give you 10% off. The food and margaritas there are on point Personal limpio, amable y profesional, el desayuno es gratuito y rotativo.Los pisos son un poco chirriantes y la decoración del pasillo / habitación parece necesaria para una renovación. La habitación y el baño estaban completamente bien y la cama era cómoda, solo sentía interiores anticuados.Si vas a Habanero Grill, a solo un par de minutos caminando desde el hotel, con la llave de tu habitación te dan un 10% de descuento. La comida y las margaritas están a punto.
starstarstarstar Ryan Pickering
Had such a lovely stay. Front Desk staff was wonderful. Housekeeping was amazing. Selena Zarate was an exceptional housekeeper. At the front Desk Dante, and Houston we so helpful. Jennifer and Devin, we're so kind. Everyone there was fantastic.
starstarstarstarstar Bridget Mistry
Clean, friendly and professional staff, breakfast is free and rotating.
Floors are a bit squeaky and it hallway/room decor seems due for a renovation. Room and bathroom were completely fine and bed was comfortable, just felt dated interiors.
If you go to Habanero Grill, just a couple minutes walk from the hotel, with your room key they give you 10% off. The food and margaritas there are on point
starstarstarstar Ryan Pickering
A memorable, albeit short stay at this hotel. Memorable largely because everything about my stay was so easy and simple. Additionally, the room was very comfortable and spacious + breakfast is served from 6:30am Uma estadia memorável, embora curta, neste hotel. Memorável em grande parte porque tudo sobre a minha estadia foi tão fácil e simples. Além disso, o quarto era muito confortável e espaçoso + café da manhã é servido a partir das 6h30
starstarstarstarstar Frazer H
A memorable, albeit short stay at this hotel. Memorable largely because everything about my stay was so easy and simple. Additionally, the room was very comfortable and spacious + breakfast is served from 6:30am
starstarstarstarstar Frazer H
Newer Hampton inn.Staff was nice.Typical room (a good thing) for the newer Hamptons. It sits next to a Walmart market which is super convenient. Several fast food restaurants surround hotel. Nicer restaurants require a drive, but they’re close. Overpriced, in my mind, but it is California. Estalagem Hampton mais recente. A equipe foi legal. Quarto típico (uma coisa boa) para os Hamptons mais recentes. Fica ao lado de um mercado Walmart que é super conveniente. Vários restaurantes de fast food cercam o hotel. Restaurantes mais agradáveis exigem um passeio, mas estão próximos. Muito caro, na minha opinião, mas é a Califórnia.
starstarstar Brad Warren
The people in reservations lie. I canceled my room 48 in advance and they charged me one night fee. When I called the desk person said I called in time.When the charge was on my credit card I called week later and was told did not give 48 notice. Well 9/13 cancel date to 9/15 arrival date is 48 hours. I even emailed a supervisor on 9/22 and have yet to hear back from this person. Horrible customer service. Being Hilton Honors member means nothing to Hilton as I called them directly. If you value your money stay away from this place !!!! As pessoas nas reservas mentem. Cancelei meu quarto com 48 anos de antecedência e eles me cobraram uma taxa de noite. Quando liguei para a recepção, a pessoa disse que liguei a tempo. Quando a cobrança estava no meu cartão de crédito, liguei uma semana depois e me disseram que não havia dado 48 avisos. Bem, a data de cancelamento de 13/09 para a data de chegada de 15/09 é de 48 horas. Eu até enviei um e-mail para um supervisor em 22/09 e ainda não tive resposta dessa pessoa. Atendimento ao cliente horrível. Ser membro do Hilton Honors não significa nada para o Hilton, como eu os chamei diretamente. Se você valoriza seu dinheiro fique longe deste lugar !!!!
star Steve Riley
The people in reservations lie. I canceled my room 48 in advance and they charged me one night fee. When I called the desk person said I called in time.When the charge was on my credit card I called week later and was told did not give 48 notice. Well 9/13 cancel date to 9/15 arrival date is 48 hours. I even emailed a supervisor on 9/22 and have yet to hear back from this person. Horrible customer service. Being Hilton Honors member means nothing to Hilton as I called them directly. If you value your money stay away from this place !!!!
star Steve Riley
Newer Hampton inn.Staff was nice.Typical room (a good thing) for the newer Hamptons. It sits next to a Walmart market which is super convenient. Several fast food restaurants surround hotel. Nicer restaurants require a drive, but they’re close. Overpriced, in my mind, but it is California.
starstarstar Brad Warren
We arrived here around 1AM after an awful day of flight delays, and then going to the nearby La Quinta to find out our reservation could not be honored. We were greeted by Devin at the front desk and he was so helpful, kind, and accommodating. We got a good price for the night, the room is good, and the breakfast is very good for a free hotel breakfast! As frustrating as the night started, we’re glad we ended up here and that Devin helped us when we arrived. Chegamos aqui por volta da 1 da manhã após um dia terrível de atrasos nos voos e, em seguida, fomos para a La Quinta nas proximidades para descobrir que nossa reserva não poderia ser honrada. Fomos recebidos por Devin na recepção e ele foi muito prestativo, gentil e acolhedor. Conseguimos um bom preço para a noite, o quarto é bom e o café da manhã é muito bom para um café da manhã grátis do hotel! Por mais frustrante que a noite tenha começado, estamos felizes por termos acabado aqui e que Devin nos ajudou quando chegamos.
starstarstarstarstar Erica P
I would not recommend this hotel. They are unfriendly and petty. And yes, they charge you $10 for parking without letting you know beforehand and their parking isn’t even secure. The rooms are subpar. The two women working at the front desk were the worst. I believe one was the manager. I’ve never had this experience at any other Hilton before except for this one and I will definitely not be staying here again. I did reach out to corporate and unfortunately they sent my complaint back to the manager at this hotel who called me and instead of resolving my issue, kept telling me how I was wrong and refused to help. Nothing positive worth saying about this hotel. I highly recommend you stay elsewhere. Eu não recomendaria este hotel. Eles são hostis e mesquinhos. E sim, eles cobram US $ 10 pelo estacionamento sem avisar com antecedência e o estacionamento nem é seguro. Os quartos são medíocres. As duas mulheres que trabalhavam na recepção eram as piores. Acredito que um era o gerente. Eu nunca tive essa experiência em nenhum outro Hilton antes, exceto este e definitivamente não ficarei aqui novamente. Entrei em contato com a empresa e, infelizmente, eles enviaram minha reclamação de volta ao gerente deste hotel, que me ligou e, em vez de resolver meu problema, continuou me dizendo como eu estava errado e se recusou a ajudar. Nada de positivo vale a pena dizer sobre este hotel. Eu recomendo que você fique em outro lugar.
star Xandra Brooke
I would not recommend this hotel. They are unfriendly and petty. And yes, they charge you $10 for parking without letting you know beforehand and their parking isn’t even secure. The rooms are subpar. The two women working at the front desk were the worst. I believe one was the manager. I’ve never had this experience at any other Hilton before except for this one and I will definitely not be staying here again. I did reach out to corporate and unfortunately they sent my complaint back to the manager at this hotel who called me and instead of resolving my issue, kept telling me how I was wrong and refused to help. Nothing positive worth saying about this hotel. I highly recommend you stay elsewhere.
star Xandra Brooke
We arrived here around 1AM after an awful day of flight delays, and then going to the nearby La Quinta to find out our reservation could not be honored. We were greeted by Devin at the front desk and he was so helpful, kind, and accommodating. We got a good price for the night, the room is good, and the breakfast is very good for a free hotel breakfast! As frustrating as the night started, we’re glad we ended up here and that Devin helped us when we arrived.
starstarstarstarstar Erica P
Me encanto el lugar
starstarstarstarstar karla Baylon
Muy buen lugar limpio y hermosa,,,buen servisio
starstarstarstarstar Daniel Mendez
Económico, confortable ninguna molestia,sí es recomendable
starstarstarstar Felipe Vazquez
Lugar cómodo y accesible. Se encuentra en una plaza donde caminando se puede llegar a tiendas como Walmart o restaurantes conocidos por los locales.
starstarstarstarstar Juan Villegas
Comodo, muy limpio, Muy amables
starstarstarstarstar Cristina Gonzalez
Buen hotel, muy buen servicio y excelente ubicación. Cuarto amplio y comodo. Totalmente recomendable.
starstarstarstar Enrique Salazar
Muy buen
starstarstarstarstar Ro-bert
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