Muito confortável e moderno. Quarto de carpete, na estava bem limpo. Um pouco afastado do movimento da Union Square, mas dá pra ir a pé. A região em que está localizado não é muito bonita, mas parece segura. Não pegue o shuttle para o aeroporto, é quase o mesmo preço do táxi, não aceita cartão, e o motorista era sem educação.
starstarstarstar Diego Tavares
Ótimo café da manhã.
starstarstarstarstar Eric Kendi Shiraishi
Falta frigobar
starstarstarstarstar Enoc Galván fuentes
Bom e barato
starstarstarstarstar Paulo Maurício de Moraes Magalhães
Equipe muito atenciosa
starstarstarstar Alessandro Leal
Hotel bem localizado, serviço de limpeza e atendimento muito bons.
starstarstarstarstar Fábio K. Masago
Para recarregar o celular eles emprestam o adaptador e é necessário fazer uma caução de US 20, que são devolvidos após a devolução do mesmo.
starstarstar Aldo Prestes
Quarto ok, mas nada demais, um aspecto meio antigo, sem frigobar. Chuveiro ruim. Na rua, para os dois lados muitos vendedores de drogas, inclusive a luz do dia, é bem intimidante.
starstar André Gibin
Hotel bien situado, en el centro, con estaciones y paradas de bus al lado. La zona no es la más idonea de la ciudad, y menos si vas con niños. En agosto del 2018 la entrada principal está cerrada por obras pero está bien organizado con la entrada lateral. Las habitaciones son grandes pero las camas incómodas. El personal no es nada amable y aunque en la web pone que hablan más idiomas (incluso español) nadie nos atendió en español cuando lo solicitamos. El párquing es carísimo y el desayuno también. No vale la pena desayunar en el hotel.
starstar Tina Torelló
Hotel rooms were nice, which is the norm for Hilton properties. Location was pretty good - lots to see within walking distance. They're currently doing construction in the lobby, which definitely got really noisy at times - but I'd imagine it would be a nice, quiet hotel if that weren't the case.
starstarstarstar Alita Beaser
Hotel is in a great location. It's very close to the BART station and close to many restaurants and drug stores like CVS. The rooms are good too. The bed was comfortable and provided a good view of the city. There is a pool and a gym that has treadmills and elliptical machines but no weights. The staff is polite friendly and helpful. The only downfall is since the hotel is non smoking people go outside the exit doors at the end of the hallway and have a smoke. The smell comes right back and travels down the hallway and into your room. Especially mine as I was right next to the exit door. Other than that this hotel is a go!
starstarstarstar Christopher Roundtree Sr
The 3 stars is not for the hotel entirely. The rooms were clean and the beds were comfortable. The staff was not very accomodating except for Benny- he was awesome! The staff could learn proper hospitality from him. The hotel is close to Market St and the area is filled with homeless people. We felt very unsafe walking back to the hotel. GIVE BENNY A RAISE!
starstarstar Christie Rogers
The rooms themselves were clean, and the bed was comfortable. The staff was top notch, Livia, who checked me in was fantastic. But the floor I was on had a door that looked like it had been busted in, with a gaping whole covered by tape. Which made it feel unsafe. The room was also very bare. I would stay here again. Just not my first choice in the area.Pic was my view.
starstarstar Jillian A
Pictures that show on Google and on website are accurate only when it appears they want to make the hotel appear this nice. The images were very misleading. Not in the best area of the city, and no clear entrance to the hotel. The entrance is in the parking garage of all places and is very sketchy. Hotel was also acquired and renamed to the BEI hotel. No notification of that being done prior. Restaurant in the hotel is good but very very pricey. Not that great of a hotel.
starstar Michael J
Had a good room with access to a large balcony where you can walk out to see the street. Very clean room, good breakfast. I would stay again.
starstarstarstarstar Frank Orozco
Great rooms, wonderful location. Pricey, but best I could find in SF. So so water pressure & temperature. Very close to BART. Lots of homeless outside, but seems true around most of SF
starstarstarstar Brendan O'Neill
Room was clean as was the rest of the hotel. Hotel staff was very helpful and friendly. There was some construction going on so their front doors were not being used. I wish there had been a more visible sign for us to know where to go. Passed by the entrance our first time around. They did have a sign but I didn't even realize it was the original hotel entrance. It was the perfect place to stay if you are going to the theater! Literally right across the street.
starstarstarstarstar Ramona Christensen
This hotel is decent. The staff is friendly and they have consistent room service. However, in my particular room, the air conditioning unit produced a bad smell. Other than that the room was fine.
starstarstar Michael Womack
Buenas instalaciones, buena atención, lo único malo es la zona , está lleno de indigentes al rededor , parece inseguro, aunque realmente es tranquilo, solo ser precavidos , pero el hotel bien ubicado y ok.
starstarstarstar A Cs
Gran hotel. Muy agradable. Muy bien ubicado con relación a los sitios de interés del Downtown. Sin embargo en las noches pareciera inseguro, al verse gente de la calle viviendo cerca al hotel
starstarstarstarstar Darwin Alberto Alonso Torres
He viajado a muchos lugares de Europa soy socia de Accor y en América con IHG lo peor es este hotel de la cadena me lo recomendaron porque viajaría con mi mascota que al final no lo hice front desk y recepción mal educados poco amables el oriental de resguardo de equipajes e información turística grosero y desagradable NUNCA VOLVERÍA, le aventó a mi hija la carreola del bebe y sus maletas los de la recepción solo con un sorrypor favor !!!! Pedí habitación en piso bajo hace más de un mes y me la dieron 14 piso con bebe , solo una sillita de bebe en el comedor, exigen si tienes cupón de destino fue la peor experiencia
starstar Genny Duran
The homeless immediately surrounding the hotel make it very uncomfortable to get in and out of the hotel.The staff I imagine so their best to clear as much as possible, but it's still extremely off-putting and makes it feel unsafe. The staff is polite, but don't listen.They like to repeat themselves over and over despite providing a response the first time.This happened several times during the trip. Check-in was a breeze and the agent that assisted was super helpful.The room was clean.Overall a mixed bag experience.
starstarstar A M
The rooms are nice and I was very happy with the staff and the services.The location is convenient to the sights and public transportation.The only downside is not the fault of.the hotel. The area outside the hotel is blighted with drug activity and drug zombies. The hotel has guards in the lobby and you need a room key to use the elevator so I did.not feel unsafe.Overall, I thought it was a good value for an expensive city.Hope the city can clean up the drugs.
starstarstarstar Patty Walton
Un hotel bastante simple, el tamaño de la habitación estaba bien y esta ubicado e. Una zona central, pero fea de la ciudad
starstar Jorge Luis Maya (Maya Ibuki)
Es un hotel cómodo. Está bien para el precio. Lo único que falta es tener agua caliente siempre!
starstarstarstar Estilo Sole
The hotel was great. The room.was clean and the bed was super comfortable. Easy access from the highway. Only negative feedback I have is the parking garage. Spaces were small and if driving a suv like I was it was not easy getting out. Also the cost for parking was high for my blood but being on business I was able to have it covered by my expense account. One last comment. Bring your own food. Not many restaurants near by that were reasonably priced. And no free breakfast but there was a hole in the wall place I discovered when I walked around the block.
starstarstarstarstar Andre Smith
Great mid range hotel. The location may be off putting to some but it is very convenient to many transportation options and all downtown shopping and tourist exploration. The service was very quick, attentive and professional. Some rooms are better than others. Of the two rooms I stayed in, one had a more refreshed interior and minor but useful details like outlets in table lamps.
starstarstarstar Vitaly Nikolaev
Muy bueno. Bien ubicado. Habitaciones muy correctas. Cómo crítica muy caro el estacionamiento. U$S 42 X día. Me pareció un abuso.
starstarstar Gaston Ferrero
Buen hotel, buena ubicación, atención regular, precio regular, recamara limpia y amplia, respecto a los vagabundos no matan ni a una mariposa, en pocas palabras el hotel cumple con su cometido perfectamente.
starstarstarstar Manuel Mendoza Bustamante
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