Os quartos eram ótimos, mas não tinham tomadas para conectar as linhas de telefone celular, a menos que tivessem um adaptador CA.
starstarstarstarstar TexasRocks HillCountry
Rooms were great, but they didn't have any outlets to plug in the Cellular phone lines unless they had an AC adapter.
starstarstarstarstar TexasRocks HillCountry
Eu e minha família frequentamos o Holiday Inns em quase todas as experiências de férias e acumulamos pontos de bônus suficientes para nos familiarizarmos com essa rede. Este local em particular foi uma decepção e, embora não seja ruim o suficiente para desistir da marca como um todo, definitivamente mudou minha opinião um pouco. Na maior parte, o próprio hotel era limpo e fácil de navegar e tinha uma boa sala de jantar, além de algumas anemidades mais básicas e o café da manhã era muito bom, mas é tudo o que posso destacar de maneira positiva. Devo mencionar primeiro que a conexão com a Internet era absolutamente atroz. Ele estava atrasado e constantemente desconectado nas primeiras vinte e quatro horas e depois parou completamente de funcionar pelo resto da estadia. A conexão não era apenas subjetiva para o nosso quarto ou dispositivos, pois a conexão não era muito melhor no andar de baixo no lobby. O serviço de quarto também não veio duas vezes, apesar de não termos uma inscrição e a senhora que cuidava do nosso quarto não falava uma palavra singular de inglês e parecia muito confusa quando pedimos toalhas extras, embora eu possa respeitar o esforço das pessoas trabalhando aqui. A localização também era irregular, apesar de ter uma tonelada de bons locais de fast food a uma caminhada de cinco minutos, o que é uma vantagem. Havia constantemente viciados em metanfetamina e pessoas bebendo e fumando cigarros a todo momento no meio-fio e algum lixo no estacionamento. Provavelmente teria tido uma experiência mais agradável em um motel, mas estava tudo bem
starstar Piggy Girl
Me and my family frequent Holiday Inns on nearly every vacation experience and have racked up enough bonus points to become very familiar with this chain. This particular location was a let-down and although not bad enough to give up on the brand as a whole it definitely changed my opinion ever so slightly. For the most part the hotel itself was clean and easy to navigate and had a nice dining room as well as a few more basic anemities and the breakfast was quite good but that's all I can highlight in a positive light. I should first mention the internet connection was absolutely atrocious. It lagged and constantly disconnected within the first twenty four hours and then completely stopped working for the rest of the stay. Connection was not just subjective to our room or devices as the connection wasn't much better downstairs in the lobby. Room service also didn't come twice despite us not having a sign up amd the lady tending to our room didn't speak a singular word of English and seemed very confused when we asked for extra towels although I can respect the effort of the people working here. The location was also dumpy despite having a ton of good fast food locations within a five minute walk, which is a plus. There were constantly methheads and people daydrinking and smoking cigarettes at every given moment on the curb and some trash in the parking lot. Probably would have had a more enjoyable experience in a motel but it was alright
starstar Piggy Girl
So much fun with my BAE. The hotel was nice breakfast was good my loves company was the best thing ever,but off that it was a rough time.
starstarstarstarstar Jessica Sanders
Aviso!! Não acredite no que está lendo nesses comentários! Aqui está o que eles não dizem. O hotel está localizado atrás de uma loja Big Lots e fica de frente para uma rodovia, talvez trinta metros de distância, em uma rua que termina em um estacionamento muito pequeno. Esta é uma área muito deprimida e não se sente segura. Quando chegamos, havia cerca de vinte membros da gangue de motoqueiros Hells Angles hospedados lá! (Eu tenho vídeo para provar isso) com todas as motocicletas alinhadas contra a parede do lado de fora da porta de entrada e um ou dois membros montando guarda. Quando entrei para falar com a mulher no balcão sobre isso e expliquei que não me sentia segura e pedi para cancelar minhas reservas, ela foi muito rude e disse que não podia fazer nada. Eles me cobraram uma noite de estadia pelo cancelamento.
star Ageing Hunter
Warning!! Do not believe what your reading in these reviews! Here is what they don’t tell you. The hotel is located behind a Big Lots store and faces a freeway maybe thirty yards away on a street that dead ends in there very small parking lot. This is a very depressed area and doesn’t feel safe. When we arrived there was about twenty members of the Hells Angles biker gang staying there! (I have video to prove this) with all there motorcycles lined up against the wall right outside the entry door and one or two members standing guard. When I went in to speak with the woman at the counter about this and explained that I didn’t feel safe and asked to cancel my reservations she was very rude and said couldn’t do anything. They charged me one nights stay for canceling.
star Ageing Hunter
Sempre representando a família
starstarstarstarstar Alan pais
Está muy limpio y la habitación está excelente. Muy limpia, amplia y organizada. El único detalle fue que el aire acondicionado hace un ruido muy fuerte que no deja dormir, además no hay desayuno por el covid pero lo demás está muy bien 👍
starstarstarstar Jesús García
This hotel is old and overpriced. They also have a big homeless problem.
star Serg D
Hotels is good and very clean with lots of parking space. I don't like the deposit charge of $250. I have never been charged $250 as deposit in any hotels i have been. It's completely absurd since refund takes almost a week.
starstarstarstar Verified Hotel Guest
The location was the best. Close to the freeway and fast foods within walking distance. Masks were required and we appreciated it. The only thing that bothered us was the $250 deposit required and would take 5-7 days to refund. Why?
starstarstarstarstar Verified Hotel Guest
Nothing Paid extra for the executive suite. Filled up the jacuzzi and me and gf went to get in and when the jets came on, a bunch of funky slime and stuff came out. Was totally nasty. Almost made me sick to see. Front desk could care less when I told them
star Verified Hotel Guest
I have stayed at this location on various occasions, and while the surrounding area is not so great, I have always felt safe on site. A few areas in my room needed more attention.
starstarstar Alisa
Not much The front desk staff was very slow we took off the first time and came back
starstar Maria
A 250 deposit for damages - no cleaning of rooms - dirty carpets and common areas - homeless people everywhere- not a winner.
star Amalin
The hotel I used before is really good clean right now is duty I made two reservation when I come back for my second reservation give me the same room not clean I spoke with the lady in the front about the clean my room he said to me no its impossible I don't have enough people to clean I told here is not right because right now its very important to clean every room because the virus and he never respon
star Joel
Very clean. Nice No
starstarstarstarstar Verified Hotel Guest
Resonsibly priced nice room and clean.
starstarstarstarstar Verified Hotel Guest
Clean. Nice staff.
starstarstarstar Verified Hotel Guest
Close to destination with family for funeral. Hard to find behind Ross Store.
starstarstarstarstar Vernon
Toilet flush valve did not work and bathroom sink did not drain well. These items should be tested and repaired prior to our arrival. Especially the sink, the maid should have noticed that the sink did not drain well when it was cleaned
starstarstar Carlos M
Quiet and powerful shower!
starstarstarstarstar Verified Hotel Guest
Staff and housekeeping needs improvement in customer service
starstarstar Verified Hotel Guest
I liked everything because I felt so comfortable and relax. Also is good the location with many stores around.
starstarstarstarstar Alba C
The best thing about this hotel was that our room was big and spacious. You don't feel cramped in a small place. The makes a big difference bc you enjoy the room and you are able to enjoy it and relax. Only complaint I had about this room was that the sink seemed like it was getting clogged and the tv remote did not work. Didn't effect us much though. I wish they had a pool. Everything else's made up for it though.
starstarstarstarstar Verified Hotel Guest
The staff was not accommodating. I was approached in the parking lot right after I checked and and the staff memeber said I just need to make sure you are actually staying here! I was like I literally just drove to this parking spot from the front desk!W
star Verified Hotel Guest
Mil gracias por las atenciones . Todo muy bien . mi habitacion limpia . Trato exelente . Las señoras de limpieza atentas y serviciales . En resepcion un trato muy exelente, hablan español he ingles. Y el desayuno igual .
starstarstarstarstar Primo Felipe Herrera ramirez
Location Housekeeping inconsistent Ice machine not working on 3rd floor
starstarstarstar Calvin
Convenient location. Staff couldn't find reservation, then charged my my daughter's credit card even though the room was already paid for; it's going to take up to a week to reverse the charge. The water in the room's sink shot straight up toward the ceiling. A disa
starstar Beryle
The breakfast room and the breakfast menu were excellent. I also liked the decor and the outside area with the gazebo which was all very nicely maintained.
starstarstarstarstar Kevin
We got the king room with the jacuzzi. The room was large, the bed was comfortable and was a good deal for the price. There was a single sized sofa bed.
starstarstarstarstar Kathryn
Location and courtesy from staff. None
starstarstarstarstar Mary L
Cleanliness
starstarstarstar Troy
bed and pillows are comfortable
starstarstarstar Feliza
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