I ended up at this boutique hotel due to lack of options during a conference and a busy San Fran week. I'm glad I did. Hotel 32One gets 5 stars for service. Specifically, Lita who was remarkable to work with.
There was some miscommunication for my booking through a 3rd party, but they were quickly understanding, made it easy to resolve, made me feel at home in the lobby while waiting for my room, and got me in my room early.
The hotel is in a great location. The rooms seemed recently renovated. While a slightly older building, and an elevator that if you got stuck in you'd whisper to yourself, "yea that makes sense", the hotel was clean and perfectly suitable. I'll be looking to Hotel 32One first next time I'm back in San Fran because of the great service!
starstarstarstarstar Anthony Speziale
The location of the hotel is absolutely fantastic, we could walk to most major attractions. The hotel rooms are nice and clean. However, the rooms are not very soundproof and you can therefore hear people walking and talking very clearly. The staff were friendly and helpful.
starstarstarstar Peter Thrane
It was a very good stay, with clean and spacious room and nice view of the city. Location is very convenient too near to Chinatown. Until when we checked out and we thought of storing luggage with them as our flight is in late evening, they want to charge us an exorbitant USD 20/hour for storing luggage! First time in my life I experience this. Hence the 3 star rating
starstarstar MENG HAN Lim
We were so impressed by this hotel and loved our stay here for 4 nights. A brilliant location, right next to the entrance to Chinatown but quiet at night and felt very safe for two girls travelling together on a well lit street. The hotel was very clean, the king-size bed was huge and the bathroom was beautiful with strong shower. The staff were very friendly on the 24 hour desk and were happy to help with anything - they even provided us with toothpaste! Free coffee and tea machine as well as ice machine. Room had lovely view too. We would definitely come back!
starstarstarstarstar Lydia Farrer
Husband and I booked a room here last minute for two nights after our Airbnb host suddenly canceled on us. Once we figured out how to turn off the radiator, it was perfect! The price was affordable compared to other hotels in the area, especially for the quality of the rooms. They are beautifully modern and have just enough space and amenities. It was quiet, clean, and comfortable. Front desk staff was nice. I wanted to spend a lot of time in Chinatown so the location was great. East access to all the public transit. I would recommend and return in the future.
starstarstarstarstar Vita Soul
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