Wow what a beautiful hotel! The staff were all amazing, friendly and professional from the welcome drink to allowing us to use the pool after we checked out. The gardens were wonderful beautiful bonsai trees. Food was excellent- pool very clean and refreshing. Special shout estefania at the bar who was super friendly and allowed us to practice some our Spanish. Thanks so much for a lovely stay in your hotel would definitely come here again and recommend to others x
starstarstarstarstar Elizabeth Gill
Arrived there from another four star hotel and the difference is huge. This seems like 2-3 star hotel. Ok rooms, but the bedroom smelled like sewer. Furniture (TV stand, stairs) were scuffed. Air conditioner didn't work properly in bedroom. The bed is hard There is room to improve the customer service. Messy garden with long grass. One day the cleaner walked in without knocking or ringing the doorbell. The floor detergent's smell was super strong, If I had asthma I surely would have suffered a asthma attack.
Some products in the mini bar were expired. There wasn't hair conditioner and the shampoo, soap and body lotion seemed cheap, not like in four star hotel should be.
Nice pool area. Good food, something new every day. Peaceful environment. I like the idea of two floors room. The room was clean.
starstar Jenni
The hotel is really pleasant, clean and the atmosphere is so calm. Staff in reception was always friendly and helpful as well as the restaurant team, they made our trip much better :) Hotel has a very good location, taxi station and bus station are few steps away. The only thing we were a bit disappointed is the food, especially dinner. Everyday is quite the same and not so good. Nevertheless, it’s a perfect place for calm and peaceful trip. We’d definitely recommend it and visit again:)
starstarstarstarstar Gabriela Lach
The rooms are very clean bed was big and comfortable. Our only problem was that the room had a damp smell to it but soon disappeared after being in there for couple of days. Great location Very quiet and peaceful hotel. The staff very pleasant at all times. Lovely pool area especially the roof top pool/ hot tub. Taxis are only minute walk away which will take you to any of the local beaches etc and are very reasonable in price. Very postive review . Thank you Los Caldrones
starstarstarstarstar Jayne Mousley
Overall we enjoyed our stay at Los Calderones. The hotel is fairly small and has a relaxed vibe around the pool, bar area and hotel in general. This has a lot to do with the fact that there aren't any children around. We were impressed with the two separate pool areas, and we could always find a spare sunbed in either of those parts of the hotel. Everyone has said the same but the parasols do need replacing! The cleanliness of the hotel was impressive, apartments cleaned everyday, pool areas cleaned daily and the restaurant area was always spotless. However we found the evening food to be very repetitive and not a lot of choice in general, you have to be quite creative with the food choices available to you to make it different every night. By the end of our stay we we're eating out more often. The staff always seemed to be in a rush and couldn't wait to take your plate away from you which we thought was a bit over the top, it felt like they couldn't get you out of there quick enough. They also failed to take our drinks order a few evenings and we had to remind them to do so. We went to the bar a few times for dinner and although the menu was limited the food we did have was tasty. The breakfast meal was always good. Our shower wasn't the best, it was quite weak and it varied from hot to cold whilst using it. The Air-conditioning in the rooms wasn't very powerful either and it had to be on a long time before you felt the benefit. The location wasn't the greatest, you do have to walk about 10-15 minutes to the nearest general shop or ATM and it was about a 30 minute walk into Maspalomas. I will say that taxi's everywhere were super cheap and it was like €3 to get into Maspalomas. We enjoyed relaxing by the pool in the day and listening to the evening entertainment on our balcony at night. The apartments are simple but nice (we made use of the fridge drinks and snacks that are topped up during the week) and are a great base to enjoy your holiday from. Thanks for having us!
starstarstarstar Charlie Allen
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