Uma muito boa recuperação da Roça existente. Pena que não saibam integrar os habitantes locais da Roça, tentando e se calhar conseguindo, retirá-los para um novo local...
starstarstarstar Eduardo Lucas
Dos melhores dias da minha vida! Experiência memorável com qualidade da comida, excelente companhia da Alessen ao pequeno almoço e equipa de atividades sempre prestável e disponível para tornar a estadia num sonho!
starstarstarstarstar Maria Lencastre
Qué estancia tan increíble. La propiedad, el personal y la comida fueron maravillosos. Los alojamientos eran absolutamente hermosos y no se podía pedir más en una habitación. El personal fue amable, receptivo y profesional. El restaurante presentó deliciosas comidas, destacando la velada de especialidades locales. No se perdonó nada en mi estancia. Me gustaría hacer una mención especial a la GM, Delphina, ya que nunca había visto una propiedad administrada con tanta experiencia en mis viajes. Siempre estaba pensando en el futuro y siguiendo todas las solicitudes. ¡Qué activo para HBD! ¡¡¡Ella rockea!!! También me gustaría agradecer a mi guía, David, ya que hizo que mis excursiones fueran tan interesantes y divertidas, también agradezco su paciencia con mis caminatas. ¡Gracias a todos por una experiencia memorable!
starstarstarstarstar Gayle Johnson
What an amazing stay. The property, staff, and food, were wonderful. The accomodations were absolutely beautiful and one could not ask for more in a room. The staff were kind, responsive, and professional. The restaurant presented delicious meals, the highlight being the evening of local specialties. Nothing was spared in my stay. I would like to make special mention of the GM, Delphina, as I have never seen a property run with such expertise in my travels. She was always thinking ahead and following through on all requests. What an asset to HBD! She rocks!!! I would also like to thank my guide, David, as he made my excursions so interesting and fun, I also appreciate his patience with my hiking. Thank you all for a memorable experience!
starstarstarstarstar Gayle Johnson
El albergue es único y está en una ubicación verdaderamente impresionante. El servicio es muy bueno y atento. Tienes que ajustar un poco tus expectativas, pero esto es Príncipe y no una gran ciudad europea. La cocina es maravillosa y local: bebimos jugos de frutas de temporada junto a la piscina y desayunamos junto al mar. Definitivamente vamos a volver.
starstarstarstarstar G. Wagner
+ Good activities / excursions
+ Nice rooms
+ Hotel blends wonderfully in with nature
- Service was not up to expectations with some English language barrier
- Food can be improved
starstarstarstar Nick Lundvall
¡Experiencia terrible! Una verdadera lástima porque el hotel es hermoso con un maravilloso diseño y entorno de restaurante. Los empleados están bien vestidos y son acogedores, al menos al principio... Fuimos allí a cenar (invitados externos) y nos cobraron en dobras en lugar de euros, de lo que no nos dimos cuenta hasta que el hotel llamó a nuestro anfitrión, que estaba con nosotros, el la mañana siguiente. En lugar de enviarme un correo electrónico (tenían mis datos de contacto a través de la reserva), se comunicaron con nuestro anfitrión y luego nos rastrearon dónde estábamos almorzando en la ciudad para "recolectar" el dinero. El supervisor de la recepción apareció con la terminal de la tarjeta en sus manos y nos hizo parecer ladrones frente a todos los demás clientes que no tenían ni idea de lo que estaba pasando. Después de haber pagado la cantidad faltante, inmediatamente le escribí a la persona con la que estaba en contacto para expresarle mi indignación. Ella no respondió hasta que volví a escribir e insistió en tener el contacto del Gerente General. Está claro que trataron de ocultar el error que cometieron a su gerencia en un primer momento y se comportaron de una manera totalmente inaceptable. Nunca tuve una experiencia tan mala en un establecimiento tan lujoso. Especialmente en un hotel de tal categoría, nunca me hubiera imaginado que me trataran así. Después de varios intercambios sin ninguna voluntad de compartir el contacto de la gerencia, el supervisor de F&B se ofreció a recogernos y ofrecernos la cena. En primer lugar, no teníamos intención de volver allí de todos modos y luego, nos pareció bastante irónico que pasaron por todas estas actitudes irrespetuosas para cobrar los 215 € y luego quisieron invitarnos a cenar... De todos modos, enviaron a alguien a el aeropuerto cuando salimos a devolver el suplemento que me cobraron indebidamente (10€) y todavía parecía que no entendían que el problema no era ni el dinero ni el error de la moneda sino realmente la forma en que manejaron el asunto como si fuéramos nosotros los deshonestos. Ahora volviendo a lo que debería haber sido el tema principal de mi comentario: la comida, las bebidas y la experiencia... Bueno... nos decepcionó mucho la calidad del menú « Noite do Principe» que, con mucho, no era tan sabroso como cualquier otro lugar donde comió. Los platos no eran del todo especiales y parecían haber sido preparados para complacer a todos y, por lo tanto, carecían de sabor. También tengo que mencionar que el muslo de pollo que tuvimos fue el más pequeño que hemos tenido. No es una buena relación precio/calidad en absoluto. Por último, pero no menos importante, realmente quiero enfatizar que conocimos a personas increíblemente amables, serviciales y educadas hasta ese momento y que esto claramente no representaba a los lugareños a quienes realmente apreciamos a lo largo de nuestro viaje.
starstar Stéphanie K
Terrible experience! A real shame because the hotel is beautiful with a wonderful restaurant design and setting. Employees are nicely dressed and welcoming, at least at first… We went there for dinner (external guests) and were charged in dobras instead of euros, which we did not realize until the hotel called our host, who happened to be with us, the next morning. Instead of sending me an e-mail - they had my contact details via the reservation - they went through our host and then tracked us where we were having lunch in the city to « collect » the money. The front office supervisor showed up with the card terminal in his hands and made us look like thieves in front of all the other clients around who had absolutely no idea what was going on. After having paid the missing amount, I immediately wrote to the person I was in contact with to express my indignation. She did not reply until I wrote again and insisted on having the General Manager’s contact. It is clear that they tried to hide the mistake they made from their management at first and behaved in a totally unacceptable way. I never had such a bad experience in such a luxury establishment. Especially in a hotel of such a standing, I would never have imagined being treated like that. After various exchanges without any willingness to share the management contact, the F&B supervisor offered to pick-us up and offer us dinner. First of all, we had no intention of going back there anyway and then, we found it quite ironical that they went through all of these disrespectful attitudes to collect the 215€ and then wanted to invite us for dinner… Anyway, they sent someone at the airport when we left to hand back the supplement amount that they wrongly charged me (10€) and it still seemed like they did not understand that the issue was neither the money neither the mistake about the currency but really the way they handled the matter as if we were the ones being dishonest. Now coming back to what should have been the main subject of my comment : food, drinks and experience… Well… we were very disappointed by the quality of the « Noite do Principe » menu which was by far not as tasty as every other place we ate. The dishes were not at all special and seemed to have been prepared to please everyone and therefore were really lacking taste. I also have to mention that the chicken thigh that we had was the smallest we ever had. Not a good price/quality ratio at all. Last but not least, I really want to emphasize that we met amazingly kind, helpful and polite people until then and that this was clearly not representative of the locals who we really appreciate all along our trip!
starstar Stéphanie K
Um hotel com história, com serviço personalizado, recomendo.
starstarstarstarstar Ana Viagens
Excelente serviço num espaço confortável, do projecto e da sustentabilidade esperava mais. A localização deixa dúvidas se seria a melhor para tanta beleza nas proximidades
starstarstarstarstar José Carvalho
Paradise on Earth, a ilha do Príncipe é linda e este hotel está no melhor sitio dela, um diamante em bruto de natureza!!!!! Todo o pessoal fez o possivel e o impossivel para tornar a estadia memorável e a comida é simplesmente divinal
starstarstarstarstar Luis Cabrita
Experiencia fantástica
starstarstarstarstar Ana Figueiredo
Não há palavras para este alojamento! É o mais bonito, mais luxuoso, mas personalizado e privado onde já estivemos. Uma atenção constante com cada hóspede, uma simpatia absolutamente genuína, os dias todos preenchidos e planeados de forma flexível consoante a meteorologia, a nossa vontade, energia, etc.. Fomos acompanhados pelo fantástico guia Pajó, que nos levou para TODO O LADO, fosse de carro, barco, a pé, e que conhecia mesmo muito bem a ilha. Sem dúvida a melhor forma de retirarmos o máximo partido desta experiência. O alojamento no Sundy Praia inclui estas experiências diárias, o que na nossaopinião altera e melhora radicalmente a estadia. Também gostava de realçar que o staff/gerência foram extremamente atenciosos, todos os funcionários foram incríveis (recepção, bar, restaurante, guias, pessoal da marinha/barcos, terapeutas do SPA,...). As instalações e comodidades são do mais confortável e acolhedor. O restaurante é delicioso, em todas as vertentes: quer o pequeno almoço quer o jantar foram irrepreensíveis. Não temos nenhum ponto negativo a referir. Esperamos que continuem com este óptimo serviço e que possamos voltar!!Comentário geral ao grupo HBD: Em relação ao grupo HBD, o que podemos dizer é que está verdadeiramente presente o respeito pelo meio onde os hóteis estão inseridos (contexto social/ambiental), aliado ao conceito de sustentabilidade. Só temos que dar os mais sinceros Parabéns ao grupo, e em particular às equipas do Omali (São Tomé) e do Sundy Praia (Príncipe), onde estivemos.
starstarstarstarstar Sofia Melo
This property is absolutely breathtaking and well worth the $$$$. From the airport pickup, to the tours that are included in the state, to the pool, the beach, the dinner, and the plantation, Praia Sundy owes me nothing.
starstarstarstarstar Tianja Samuel
Paraíso na terra é aqui...mas só para ricos!
starstarstarstarstar antónio manuel Almeida
Un gran hotel en una localización magnífica. Servicio muy atento y dispuesto a ayudar en todo.
starstarstarstarstar Jaime Huidobro
As a tour operator I got to visit many nice places around Africa. Sundy Praia is probably one of the most accomplished beach eco-lodge I saw. Unique it is in the full meaning of the word.
Starting with the experiential architecture where everything- or almost - has been thought of. Simply superb and pure enjoyment from beach to jungle.
Hospitality service is excellent.
Food is very good.
On the activity scene, starting from simply enjoying live and the beach, they offer many half day and full day options.
On the negative side I would say that the inclusions and exclusions of the comprehensive package are somewhat confusing.
And as a scuba diver I was a bit disappointed that this was not possible from the resort ...
starstarstarstarstar Bruno VAN DEN BOSSCHE
O espaço é fantástico, muito bem integrado no ambiente priveligiando a matéria prima do local, apetece lá ficar um tempo. O acesso é para aventureiros. 😀
starstarstar Rita Bravo
Un sitio mágico, maravilloso, casi paraíso.Volvería.
starstarstarstarstar Valentin Plamenov
Fabulous. As in unimaginably good: service, location, architecture, lodgings, amazing food from chef Francisco Rosa based on the traditions and richness of the land. Mark Shuttleworth deserves all the praise in the world for his enlighted commitment to the island of Príncipe.
starstarstarstarstar Pedro Fragoso
Superior
starstarstarstarstar David Diaz
Maravillosolugar para perderse y no volver jamás...unas vacaciones de ensueño...
starstarstarstarstar Maria Eugenia Puchol Calderon
Amazing resort with very nice staff and service. The restaurant food is awesome and the bar has very good snacks and cocktails. The pool is right in front of the beach and the beach is private with chaiselongs for resting and sunbathing. Some activities like snorkeling and paddling are free. The tents are cosy and stilish, with great infra structures. I was there with my husband on our honeymoon last week and we were very well welcomed with a free massage and champagne in the bedroom. It was unforgettable! I recommend for sure!!
starstarstarstarstar Catarina Sanches
Just stunning. Incredible location and helpful staff, respectful of your time and space. Mixed very relaxing days reading and swimming, with boat trips to beaches and hikes up the nearby "mountain".
starstarstarstarstar Peter Buckland Merrett
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