Gd awful bed! Had to change rooms and still could feel every spring in the mattress. billed as a boutique hotel but dirty carpet and a kinda cheap in style from the floors up . Also even though I asked a few times my only choice was a room that is flush with the street/ like a store front. Very uncomfortable. Either I’d have to seal the window shades and be plunged into darkness or change while anyone walking by could see me … not ok! The staff was all very nice . And having a spa also but it’s low end for sure ( stayed in a hostel with better beds than here..)
starstar Michal Dahan
Hotel lindo ! Ótima localização perto doa principais pontos turísticos, do agito da cidade e de bons restaurantes. Fizemos tudo a pé . E depois de andar o dia inteiro vc pode desfruta da jacuzzi das saunas seca e a vapor do hotel . Fazem parte da diária . E tem a vantagem de ter estacionamento.E o café da manhã é excelente
starstarstarstarstar Karin Hagy
Hi. I had really nice and good Lomi Lomi massage with Sabrina and Perfect service from others:)
starstarstarstarstar Marcin Głąb
Wonderful experience at this boutique hotel. Look out for deals on their website to get discounted/free massage treatments with booking. Tasty breakfast and very helpful staff. Rooms are small but well equipped and clean. Great location in the city center.
starstarstarstarstar Helen Sun
Não julguem pela capa, o interior tem uma disposição e decoração incríveis, funcionários extremamente educados e prestáveis. O quarto é acolhedor é muito limpo. Bom jacuzzi e banho turco/sauna, merecia ter uma piscina interior também.
starstarstarstarstar Clara Godinho
Excelente recuperação do edifício com muito bom gosto. Boa localização e boa relação preço/qualidade, atendendo que inclui pequeno almoço e estacionamento (muito útil naquela zona).
starstarstarstarstar Fernanda
Por el buen trato del personal. Agradecimientos especiales a Claudia.. Hablan español, hotel bonito, muy limpio, desayunos estupendos. Muy bien situado. Tranquilo...que más se puede pedir?
starstarstarstarstar Pilar Alcaniz
Considero todo un acierto haber elegido este hotel en nuestra reciente visita a Lisboa. Moderno y muy bien situado junto a la Avenida de Liberdade, cuenta con parking propio -lo que te vendrá muy bien si llegas en coche a Lisboa- y puedes llegar a la Praça do Comercio en un agradable paseo sin usar transporte público. Buena relación calidad/precio. Recomendable.
starstarstarstar Miguel Molina
Great hotel with great staff! We spent few nights there during the summer, and still it is one of the best memory from our honeymoon. Thank you again for the nice welcoming champagne and sweets (we mentioned previously we are on honeymoon), and we kept also your lovely note that you wrote us. Special thanks for Joao (reception staff) who helped us with covid test searching very conscientiously.
starstarstarstarstar Eszter Imre-Kandó
Fantastic Hotel. We spent a few days here and couldn't be happier. They have their own parking garage connected to the hotel and the use is included in the rate of room. The rooms are spacious and well lit. For myself the bed was perfect and I slept extremely well. The breakfast was very good, as well. A big shout out to the staff, who is highly motivated. The first day we preordered the vegan option and in the morning they served us insane amounts of food. It felt a bit like they looked what they had and served us anything that was vegan, even when it wasn't really 'breakfast food'. We felt really bad that we couldn't even finish half of it and the next days we didn't order that option because even the normal buffet has a decent selection of vegan options. The only bad thing about the breakfast was the terrible coffee, that at one day, tasted and looked like weak tea. Without telling anyone the staff realized how we reacted to the coffee, rushed to our seats and and were eager to serve us fresh, excellent coffee from the kitchen. I can't overstate how excellent the staff was. From start to beginning each and every one of them seemed to genuinely happy and proud to work at the hotel. One day, at the breakfast again, the kitchen was understaffed and you could tell that the personal had issues to keep up with the work. Within minutes people from the front desk rushed to the breakfast area and started helping their colleges until the situation was under control... And it goes on like this. I really hope the management is aware of how lucky they are to have staff like this. Because of their dedicated work situations like the ones described above didn't taint the excellent experience we had. Thank you, if possible I definitely come again
starstarstarstarstar Julian Budke
We had 3* experience in 4* hotel. On our arrival we have noticed the Nespresso machine has old capsule in it. After referring to the reception this was quickly dealt with.
In the early morning after the first night our room refused to read our room card properly - at around 6 am we were without lights. The reception did rebook us to different room but that was lower standard so after another short discussion we have been given appropriate replacement room. So in total we had to move twice, albeit the intermittent room was not used for more than couple of minutes.
What wasn't so great was again used Nespresso capsule is the machine (see the pattern here - the cleanliness is not as great as advertised) and worse yet the amenities kit hand cream was previously used (yuck 🤢). Again after complaint to the reception these things were dealt with quickly but one would think they shouldn't happen in the first place. Also the minibar in the new room was not working but as we didn't use it - it wasn't a big deal.
Breakfast was so so, you can definitely find better value for your money around the neighborhood for brunch option (the scrambled eggs had zero salt in them 🤢 and as they were quite dry salting on the plate didn't help). Otherwise standard selection of cold and warm buffet, couple cheeses, ham, fresh breads - your basic hotel breakfast. They do provide made to order dishes which we unfortunately didn't know in advance.
starstarstar Martin Kupka
Gostei. Muita higiene Muita simpatia Bom pequeno almoço Parque estacionamento grátis Muito bom Recomendo Muito correctos Como o meu certificado ainda não tinha os 14 dias,tive de fazer o testeque deu o resultado negativo,como eu esperava.
starstarstarstarstar Fátima Sousa
Todo perfecto!! Por poner una pequeña pega, la habitación tiene moqueta hasta en el baño.
starstarstarstarstar Alejandro Rodriguez Garcia
Recepcionistas poco profesionales ,cobran la habitación sin verla,,si Vas 2 personas,solo un albornoz y zapatillas,TV inglés y portugués ,amitites falta la mitad,cápsulas de café contadas ,pero el azúcar de sobra,la camarera del desayuno sin educación y muy impertinente,desayuno simple,lo más presentable del hotel,Bruno,
star Gabriel Guillen
Hotel increíble
starstarstarstarstar Claudia Garrido Martin
We loved everything about this hotel. The whole vibe, the rooms, especially the shower, the breakfast, the hospitality and last but not least, the wellness. We had a massage and I have never had such a good backmassage before (and I had many), thanks to Iara. Very much recommended! We will be back!
starstarstarstarstar Nan Hutjens
The hotel is very nice overall. Large room and bathroom. Some facilities were closed due to Covid but it didn't particularly bother us. Room service can be improved though. They ask you to only put the towels you want cleaned on the floor, we did that but didn't get the replacement towels.. our shampoo dispenser wasn't filled for two days after it emptied. Details like these can easily be improved an make the stay be perfect. I loved the location so much and the stuff was welcoming and smiling all the way. I would recommend.
starstarstarstar khadija saadallah
Excelente!!!
starstarstarstarstar Patrícia Silva
Una experiencia inolvidable, muchas gracias por todo
starstarstarstarstar Miguel Santos
Apenas utilizei o Spa e correspondeu às expectativas na parte das massagens e nos espaço onde são realizadas (daí as 4 estrelas). O atendimento também foi bastante simpático. O "circuito" que se pode fazer antes das massagens inclui um jacuzzi, sauna e banho turco num espaço exíguo e com duas espreguiçadeiras...julgo que a colocação de mais cabides/ganchos para se colocar os roupões seria de considerar...
starstarstarstar Paulo Borja
Muito bem localizado, bastante bonito e pessoal simpático. Restaurante bastante bom para hotel.
starstarstarstar Nuno Monteiro
Esperava mais. Não há opções disponíveis sem glúten e veganas no pequeno almoço como o anúncio. A senhora que me vendeu o pequeno almoço no dia anterior garantiu que teria. Foram 2 dias e no segundo foi pior. As massagens são muito superficiais. O hotel é bonito e os quartos também.
starstarstar Cissa Nörenberg
Moderno, limpio, acogedor, ecológico, bien ubicado. Restaurante muy correcto. Desayunos fantásticos.
starstarstarstarstar Santiago Salinas
Habitación muy bonita desayuno perfecto, personal muy amable y atento, habitaciones tranquilas. La única pega que pongo para mi gusto.... la cama es muy dura y la alomada muy fina...
starstarstarstarstar EniZen
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