Sempre tento ficar aqui quando estou em Portland. Tem uma localização central e adoro a decoração. A equipe / serviço sempre foram excelentes. Neste momento, o restaurante está infelizmente fechado devido à pandemia, então eles fizeram parceria com um restaurante local para serviço de quarto. Este hotel está localizado em uma área excelente e que pode ser percorrida a pé; no entanto, muitos lugares ainda estão fechados devido à pandemia. Portland ainda é uma cidade linda e as coisas estão começando a se abrir novamente. Mas você verá vitrines vazias e algumas janelas fechadas com tábuas. Se você está animado para viajar de novo, como eu, saiba que não é bem como costumava ser, mas está se aproximando. Venha ficar aqui, sente-se perto do fogo, aproveite seu café da manhã e depois vá explorar! As camas são confortáveis com bons lençóis.
starstarstarstar Heather Schoeman
I always try to stay here when I’m in Portland. It’s centrally located and I absolutely love the decor. The staff / service have always been excellent. At this time the restaurant is sadly closed due to the pandemic so they’ve partnered with a local restaurant for room service. This hotel is located in a great and walkable area; however, many places are still closed due to the pandemic. Portland is still a beautiful city and things are beginning to open up again. But you will see empty storefronts and some boarded-up windows. If you’re thrilled to travel again, like myself, just know that it’s not quite the way it used to be but getting closer. Come stay here, sit by the fire, enjoy your morning coffee then go explore! Beds are comfy with good linens.
starstarstarstar Heather Schoeman
I always try to stay here when I’m in Portland. It’s centrally located and I absolutely love the decor. The staff / service have always been excellent. At this time the restaurant is sadly closed due to the pandemic so they’ve partnered with a local restaurant for room service. This hotel is located in a great and walkable area; however, many places are still closed due to the pandemic. Portland is still a beautiful city and things are beginning to open up again. But you will see empty storefronts and some boarded-up windows. If you’re thrilled to travel again, like myself, just know that it’s not quite the way it used to be but getting closer. Come stay here, sit by the fire, enjoy your morning coffee then go explore! Beds are comfy with good linens.
starstarstarstar Heather Schoeman
Eu realmente gostei do meu quarto. Joel foi super prestativo em encontrar restaurantes locais.
starstarstarstarstar Tejal Jamidar
I really enjoyed my room. Joel was super helpful with finding local restaurants.
starstarstarstarstar Tejal Jamidar
Royal Sonesta Portland é um hotel charmoso e confortável no centro de Portland! A localização era ótima para caminhar até restaurantes, carrinhos de comida, bares e lojas. Os funcionários foram todos muito simpáticos e prestativos. Fiquei com meu namorado e nossos amigos em uma suíte dupla, que tinha muito espaço para quatro pessoas. Havia uma espaçosa área de estar com um sofá e duas cadeiras e o quarto era separado por portas de correr para maior privacidade. As camas estavam extremamente confortáveis. O estilo do hotel era descolado e alegre - o oposto de chato! Recomendo vivamente este hotel em Portland.
starstarstarstarstar Go4theglobe
Teve todos os tipos de problemas com o nosso quarto, o chuveiro estava vazando, a geladeira não funcionava, mas ainda nos divertimos. Eu não ia deixar uma crítica ruim, apesar do nosso tempo com este hotel ser insatisfatório. Mas então a empresa cobrou nosso cartão de US $ 50 aleatoriamente três meses depois. CUIDADO, eles podem cobrar um extra aleatoriamente.Desde então, entrei em contato com isso corretamente três vezes, tentando descobrir por que meu cartão foi cobrado. A primeira vez que liguei, falei com um cavalheiro amigável que disse que investigaria o caso e me ligaria de volta com um supervisor. Nunca recebi uma ligação dele. Então, dois dias depois, liguei de volta dessa vez e pedi para falar com o supervisor. O senhor com quem falei foi muito prestativo e me garantiu que cuidaria disso. Ele disse que me ligaria de volta mais tarde naquele dia para confirmar que a cobrança de $ 50 seria retirada, pois ele não via razão para isso.Já se passaram três dias desde esse segundo contato e ainda não recebi nenhuma comunicação do hotel nem a cobrança foi reembolsada. Então, só me resta entrar em contato com meu banco, o que significa que tenho que cancelar meu cartão e isso é um grande aborrecimento para mim. Este é um cartão de visita que é usado associado a várias contas, o que me deixa extremamente incomodado.Este hotel não apenas cometeu fraude ao cobrar meu cartão sem qualquer motivo ou consentimento, mas também fez um trabalho absolutamente nojento ao tentar corrigir o erro.
star Jake Wright
I would not stay here again! There are a few pros and a lot of cons for a luxury hotel
pros:
Great location - there are a lot of nice restaurants and cafes that are walking distance
Comfortable bed and pillows
Decor is very nice charming and great for pictures
cons:
The website is very misleading
There's no hot tub or pool for guests
There's no restaurant or bar at the hotel like the website shows
No continental breakfast
The windows don't open in the rooms (which is also a fire hazard) and there's no fan in the bathroom
The room felt very stuffy
There's no refrigerator in the room
Most of the outlets in our room didn't work
The staff and esthetician at the spa were amazing but the spa itself isn't well kept, feels very dirty and unwelcoming and the steam room smells funny. The sink also didn't work in the spa bathroom
The snacks at the front desk are very limited and they charge for bottled water
The walls in the rooms are very thin. We lost sleep because we could hear the conversation/s in the room next to ours
star hallesophiagifts
Royal Sonesta Portland is a charming and comfortable hotel in the heart of downtown Portland! The location was great to walk to restaurants, food carts, bars, and shopping. The staff were all very friendly and helpful. I stayed with my boyfriend and our friends in a double suite room, which had plenty of room for four people. There was a spacious sitting area with a couch and two chairs and the bedroom was separated with sliding doors for privacy. The beds were extremely comfortable. The style of the hotel was funky and bright - the opposite of boring! I highly recommend this hotel in Portland.
starstarstarstarstar go4theglobe
Had all kinds of trouble with our room, the shower was leaking, the fridge did not work, but we still enjoyed ourselves. I was going to not leave a bad review despite our time with this Hotel be sub-par. But then the business charged our card $50 randomly three months later. BEWARE they might just randomly charge you extra.
I have since contacted this properly three times, trying to find out why my card was charged. The first time I called I spoke with a friendly gentleman who said he would look into it and call me back with a supervisor. I never received a call back from him. So two days later I called back this time asked to speak to the supervisor the gentleman I spoke to was very helpful and reassured me that he would take care of it. He said that he would call me back later that day to confirm that the $50 charge would be taken off as he saw no reason for it to be there.
It’s now been three days since that second contact and I still have not received any communication from the hotel nor has the charge been reimbursed. So I’m left with just contacting my bank which means I have to cancel my card and that is a huge hassle for me. This is a business card that is used in associated with several accounts so it puts me at an extreme inconvenience.
Not only did this hotel commit fraud by charging my card without any reason or consent but they did an absolutely disgusting job at trying to rectify the wrong.
star Jake Wright
Buena ubicación, el diseño del hotel busca transmitir la estancia en un hotel antiguo, las habitaciones son muy confortables y el baño incluye jabón, shampoo y acondicionador, además de qué hay secadora de cabello y plancha para ropa. Por las mañanas te incluyen “breakfast” (café) y la única observación que doy es que no tendieron la cama ni me cambiaron toallas pero de ahí en fuera todo lo demás estuvo bien. NOTA: Parking por noche es de $45 USD cada auto.
starstarstar Chris Anthony Velázquez Sandoval
Very accommodating for a last minute reservation. They also have a tesla charger in their garage! That was a massive bonus! Definitely will be coming back!
starstarstarstarstar Christopher Blake
Atención LIMPIEZA modernidad!!!!!
starstarstarstarstar Jesus Delgadillo
Magnifica atencion, vino en la tarde y cafe en el vestibulo
starstarstarstarstar Abraham deAlba-Avila
Buena ubicación en el centro de la ciudad, exdelente atención del personal,requiere urgente renovación de ascensores
starstarstarstar Rolando Canessa
Nos quedamos por dos días en este hotel. No la pasamos muy bien. Muy limpio, y estaba en un lugar perfecto para caminar a cualquier lugar.
starstarstarstarstar Eddie Bonilla
Una decoración estilo Vintage encantadora. Habitación suite doble Queen cómoda y muy agradable. Un gimnasio estupendo. La atención es muy dedicada. Disponen de habitaciones aptas para mascotas y otras hipoalergicas. Ubicación en pleno Downtown, cerca del Old town Chinatown, Pearl district, Waterfront, Riversidey los puentes. Transportes públicos y bicicletas muy cerca, además de restaurantes y comercios.
starstarstarstarstar Esteban Park
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