AVOID!! Restaurant next door closed. Had to drive for dinner (beer) and breakfast. Unclean and ancient place! Bathroom had NOT been cleaned...long hair all over the place, dirty toilet and NO TOILET PAPER AT ALL!!!!!!!! luckily spotted that before sitting! Horrible place for $140 a night!!
star Ryan j
Awesome location n great customer service. The price for the room was awesome my number one choice everytime it
starstarstarstarstar BRITTNEY NEGRON
It was okay. It got me out of trouble. I could of had better rooms. It was warm in there. The service was good. The location is centrally located but there's not a view. The rooms could have been better. It's not as it looks. Same with the price.
starstarstarstar Nicole Oliver
I have nothing but good words to say about the staff here at Royal Plaza Inn in Indio, and that’s an understatement in itself. Long story short, I had a bad tire blow out on the freeway coming from CA to AZ, and have been ultimately stranded here in Indio while my vehicle matter is being worked out, which was looking grim.
If you are coming through Indio, and see Royal Plaza Inn, don’t be deceived by it’s simple exterior- I honestly would have never thought of staying anywhere less than at least a 3 star motel, so don’t let the 2 deceive you: the rooms may not be the fanciest, but they are clean, comfy, and safe since the door to your room is inside the building- not outside.
It’s important for me to bring up this point as well: just like as people, we can’t be everything to everyone. So not every motel / hotel is going to please or displease everyone the same. To each their own, and no harm by far; but if you want 5 star luxury, a continental breakfast and fancy amenities, then there is plenty of hotels for that (Hilton, Marriott, etc). Royal Plaza Inn, being located right next to Firestone by mere steps, how much smarter can that get? Indio is a smaller size town where a lot of travelers pass through daily, so the likely hood of emergency situations such as my own, are highly likely. It’s a very practical location to be.
In addition, Royal Plaza Inn has some of the sweetest, most good hearted sincerest people I have met in a long time- The General manager, David, was kind enough to allow me to wait in the waiting area for at least 3 hours while I was arranging circumstances around the situation, going on day two, having to get a room again. The staff member Josue: kindest, sweetest man. And staff member Maribel, no exaggeration, sweetest and kindest person just the same, which helped get me through this horrible situation I am, by just making me feel valued and being patient with everything I had to do. Under my own personal extreme circumstances, thankfully, I am now safe and have a room for my second night and couldn’t be more grateful. My faith in humanity is seriously restored.
starstarstarstarstar Marissa Sanchez
Hotels Air didn’t work, Tv was broken, no phone in the room, no toilet paper in the room. The said they would bring and fix what was wrong m.
I had to go and get toilet paper at 3 am.
I talked to David his family owns it. He assured me I would get a full refund. I was polite and non confrontational. When hotels.com requested the refund he refused. He said I got a “good rate”
Very upset with David for lying to my face abs never coming to take care of the issues with the room.
Also. No security to get into the hotel No key lock entry. There were homeless people getting ice
Just disgusting place!
star cloviswestwrestling
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