Of all of my decisions for 2022, this was the best one for my trip to LA and staying in Santa Monica. I am glad that I chose to stay here! First off, it's exceptionally clean and fresh smelling all the time. The staff are the BEST! If Ramon was not available, other staff were just as knowledgeable and extremely helpful. The location is very good and accessible not only to things in walking distance like the Santa Monica Pier directly across the street, but to local tour pick-ups for sightseeing, restaurants and shopping. It is mentioned often that LA has a huge homeless population (which is so) but at all times I felt safe as the hotel is very secure. All I can say is it I loved the accommodations and it was great staying here. Without a doubt, I am definitely returning to it for my future Santa Monica vacations!
starstarstarstarstar Melody Greene
I cant say enough great things about this hotel. I stayed for 4 nights and loved every minute of my stay. ☺️
The service I received was spectacular, the front desk staff were so sweet, so accommodating and greet you every time you enter and exit. They truly know how to make you feel special! The room’s were so clean, spacious and right by the pier! (The lobby also smells AMAZING). The shore hotel really made my stay in Santa Monica a great one!
starstarstarstarstar Abeer Khan
From check in to check out and everything in between, the service and willingness to help was top notch. They really care about guests experience. The food that we did try at the restaurant was presented with the character of an upscale restaurant and the taste was great. It was a beautiful stay right across the street from the beach. Pool was kept warm and towels provided. It was the little things that really made the difference. Complimentary coffee station, newspapers, sunscreen by the pool. We will definitely stay here again whether visiting Santa Monica or any are of LA.
starstarstarstarstar Jay Francois
I used to live in Santa Monica and would always walk or ride by the Shore hotel on the way to the beach and think how beautiful it was. Now as a visitor, I decided to book a stay. The beach facing views look amazing but I booked a garden view room to stay within company budget. My room was big and beautiful. Great bed, shower and very large patio space. The hotel staff couldn't have been more courteous and helpful. The location can't be beat. I highly recommend it, whether you are poolside or not. Free bike rentals are a great amenity also
starstarstarstarstar van anderson
This is simply the best hotel in Santa Monica. The service from the booking process to checking out is exemplary. This was my tenth visit to the hotel since it opened. Ramon at check in was so friendly and helpful - he wrote a list of cafes and restaurants to visit and told me about a local band that was playing at the hotel one evening that week. The hotel also offers free bikes and you can book them out for half a day - there is a cycle path along the coast which is beautiful.
Another person who provided excellent service was Tony on the bell desk - he is very friendly and helpful. Jesse is also another excellent employee who is a credit to the hotel and he helped me with my reservation prior to arrival.
The rooms are spacious and have stylish wooden floors and the balcony is just the right size to sit out and eat dinner on whilst watching the sunset. The pool area is clean and never too busy and the hot tub is a welcome addition after a day of cycling!
The hotel is in an ideal location - 5 minutes from the pier and 5 minutes from the Third Street Promenade with a range of restaurants and cafes.
Thank you again for another outstanding stay!
starstarstarstarstar Hannah Eldridge
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