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star star star 9066 Firestone Boulevard, In Downey, Downey, California 90241, United States
This was a new and clean hotel to stay in LA, somewhat near (20ish mins drive) to downtown. Like many family-style hotels these days, room service is only done once in 2 days. Unfortunately, room service missed out on cleaning our room, despite a reminder and special request to change the linens because i had been feeling itchy the past 2 nights (could be dust allergies) but 5 ⭐️ for Marriot and special mention to Ulises (front desk support) for their service recovery. He gave us an adjacent room to rest for the night while allowing us to keep our current room where our luggages were unpacked. Wonderful service experience!! Este era um hotel novo e limpo para ficar em LA, um pouco perto (20 minutos de carro) do centro da cidade. Como muitos hotéis de estilo familiar hoje em dia, o serviço de quarto é feito apenas uma vez a cada 2 dias. Infelizmente, o serviço de quarto deixou de limpar nosso quarto, apesar de um lembrete e pedido especial para trocar a roupa de cama porque eu estava sentindo coceira nas últimas 2 noites (pode ser alergia a poeira), mas 5 ?? para Marriot e menção especial a Ulises (recepção suporte) para a recuperação do serviço. Ele nos deu um quarto adjacente para descansar durante a noite, permitindo-nos manter nosso quarto atual onde nossas malas foram desempacotadas. Experiência de serviço maravilhosa!!
This was a new and clean hotel to stay in LA, somewhat near (20ish mins drive) to downtown. Like many family-style hotels these days, room service is only done once in 2 days. Unfortunately, room service missed out on cleaning our room, despite a reminder and special request to change the linens because i had been feeling itchy the past 2 nights (could be dust allergies) but 5 ⭐️ for Marriot and special mention to Ulises (front desk support) for their service recovery. He gave us an adjacent room to rest for the night while allowing us to keep our current room where our luggages were unpacked. Wonderful service experience!! Este era un hotel nuevo y limpio para alojarse en Los Ángeles, algo cerca (20 minutos en coche) del centro. Como muchos hoteles de estilo familiar en estos días, el servicio de habitaciones solo se realiza una vez en 2 días. Desafortunadamente, el servicio de habitaciones no limpió nuestra habitación, a pesar de un recordatorio y una solicitud especial para cambiar las sábanas porque había sentido picazón las últimas 2 noches (podría ser alergia al polvo), pero 5 ⭐️ para Marriot y mención especial a Ulises (recepción soporte) para la recuperación de su servicio. Nos dio una habitación contigua para descansar por la noche y nos permitió mantener nuestra habitación actual donde se desempacaron nuestros equipajes. Maravillosa experiencia de servicio!!
This was a new and clean hotel to stay in LA, somewhat near (20ish mins drive) to downtown. Like many family-style hotels these days, room service is only done once in 2 days. Unfortunately, room service missed out on cleaning our room, despite a reminder and special request to change the linens because i had been feeling itchy the past 2 nights (could be dust allergies) but 5 ⭐️ for Marriot and special mention to Ulises (front desk support) for their service recovery. He gave us an adjacent room to rest for the night while allowing us to keep our current room where our luggages were unpacked. Wonderful service experience!!
Breakfast was a free for all with their food running out constantly and having to wait for 10 mins for a restock. Ran out of coffee and hot water too. Looks like there was only 1 person to run the area for 50+ people getting bfast.Room layout sucked as the washroom was in front of the two beds we rented. Whenever some used the bathroom everyone in the beds would be woken up by the bright washroom lights coming through the frosted washroom doors. Add the noise from the washroom and it makes it worse. O café da manhã era gratuito para todos, com a comida acabando constantemente e tendo que esperar 10 minutos para reabastecer. O café e a água quente também acabaram. Parece que havia apenas 1 pessoa para administrar a área para mais de 50 pessoas tomando café da manhã.O layout do quarto era péssimo, pois o banheiro ficava na frente das duas camas que alugamos. Sempre que alguns usavam o banheiro, todos nas camas eram acordados pelas luzes brilhantes do banheiro que entravam pelas portas foscas do banheiro. Adicione o barulho do banheiro e isso piora.
Breakfast was a free for all with their food running out constantly and having to wait for 10 mins for a restock. Ran out of coffee and hot water too. Looks like there was only 1 person to run the area for 50+ people getting bfast.Room layout sucked as the washroom was in front of the two beds we rented. Whenever some used the bathroom everyone in the beds would be woken up by the bright washroom lights coming through the frosted washroom doors. Add the noise from the washroom and it makes it worse. El desayuno era gratis para todos y la comida se acababa constantemente y tenía que esperar 10 minutos para reabastecerse. Se quedó sin café y agua caliente también. Parece que solo había 1 persona para administrar el área para más de 50 personas que recibían desayuno.El diseño de la habitación apestaba ya que el baño estaba frente a las dos camas que alquilamos. Cada vez que alguien usaba el baño, todos los que estaban en las camas se despertaban con las brillantes luces del baño que entraban por las puertas esmeriladas del baño. Agregue el ruido del baño y lo empeora.
Breakfast was a free for all with their food running out constantly and having to wait for 10 mins for a restock. Ran out of coffee and hot water too. Looks like there was only 1 person to run the area for 50+ people getting bfast.Room layout sucked as the washroom was in front of the two beds we rented. Whenever some used the bathroom everyone in the beds would be woken up by the bright washroom lights coming through the frosted washroom doors. Add the noise from the washroom and it makes it worse.
Beautiful new SpringHIll Suites! Staff was very friendly and attentive. I would highly recommend this hotel to anyone traveling through the area. Very happy with my stay!
Very welcoming, staff very personable and accommodating.. Always having a smile! Breakfast was great... Rooms are wonderful,very clean and quiet. I stayed 12-14&15-2022, met some very nice Off-site managers, can't wait to stay at their properties... What to say Thank you, Mrs. Yuni!! Property gets a 10+ Muy acogedor, el personal es muy agradable y servicial. ¡Siempre con una sonrisa! El desayuno era genial... Las habitaciones son maravillosas, muy limpias y tranquilas. Me quedé el 12-14 y el 15-2022, conocí a algunos gerentes fuera del sitio muy agradables, no puedo esperar para quedarme en sus propiedades... Qué decir ¡Gracias, Sra. Yuni! La propiedad obtiene un 10+
Very welcoming, staff very personable and accommodating.. Always having a smile! Breakfast was great... Rooms are wonderful,very clean and quiet. I stayed 12-14&15-2022, met some very nice Off-site managers, can't wait to stay at their properties... What to say Thank you, Mrs. Yuni!! Property gets a 10+ Muito acolhedor, funcionários muito gentis e atenciosos. Sempre com um sorriso! Café-da-manhã foi ótimo ... Os quartos são maravilhosos, muito limpos e tranquilos. Fiquei 12-14 e 15-2022, conheci alguns gerentes externos muito legais, mal posso esperar para ficar em suas propriedades ... O que dizer Obrigado, Sra. A propriedade obtém um 10+
Very welcoming, staff very personable and accommodating.. Always having a smile! Breakfast was great... Rooms are wonderful, very clean and quiet. I stayed 12-14&15-2022, met some very nice Off-site managers, can't wait to stay at their properties... What to say Thank you, Mrs. Yuni!! Property gets a 10+
Está realmente limpio y alguien sigue limpiándolo. Hay un amplio espacio para aparcar y las habitaciones están muy, muy limpias. La presión del agua también es buena. Me bajé en el aeropuerto de Los Ángeles y me equivoqué de hora y llegué alrededor de las 10:30 de la mañana. Me recibieron muy cálidamente y me registraron. Después de acostarme un rato, pude comenzar el horario de la tarde. Hay todas las cadenas de restaurantes que puedes comer en los EE. UU. cerca (dos campos de golf a 10 minutos en coche). Como es un hotel nuevo, no hay necesidad de dudar si le preocupa la falta de comentarios.
Evening service: terrible Morning service: outstanding Rooms: look cleaner than they are because the hotel is new, but I found stray men's hair on bed frame. It was visible, the first thing I noticed when i approached the top of the bed. Also, food crumbs on the couch and the only toiletries available in bathroom were miniature lotion and bar of soap. Seemed odd. I found a couple more men's hairs on the under the toilet seat and on the bathroom floor, in a corner behind the toilet. I didn't go searching for these things. I didn't lift things other than the toilet seat to see what wasn't cleaned. What I found, I couldn't help noticing as I walked around the room. The Hispanic young man that worked the evening was unbelievably rude from the start, so I didn't feel comfortable complaining to him and having to interact one more time with him. Morning staff, exceeded my expectations. So lovely and helpful. Serviço noturno: terrível Serviço da manhã: excelente Quartos: parecem mais limpos do que são porque o hotel é novo, mas encontrei cabelos masculinos perdidos na estrutura da cama. Era visível, a primeira coisa que notei quando me aproximei do topo da cama. Além disso, migalhas de comida no sofá e os únicos artigos de toalete disponíveis no banheiro eram loção em miniatura e sabonete. Parecia estranho. Encontrei mais alguns cabelos masculinos embaixo do assento do vaso sanitário e no chão do banheiro, em um canto atrás do vaso sanitário. Eu não fui procurar essas coisas. Não levantei outras coisas além do assento do vaso sanitário para ver o que não estava limpo. O que encontrei, não pude deixar de notar enquanto andava pela sala. O jovem hispânico que trabalhava à noite foi incrivelmente rude desde o início, então não me senti à vontade para reclamar com ele e ter que interagir mais uma vez com ele. Pessoal da manhã, superou minhas expectativas. Tão adorável e útil.
É realmente limpo e alguém continua limpando. Há amplo espaço para estacionamento e os quartos são muito, muito limpos. A pressão da água também é boa. Desci no aeroporto de LA e errei o horário e cheguei por volta das 10h30 da manhã, fui muito bem recebido e fiz o check-in. Há todos os restaurantes da cadeia que você pode comer nos EUA nas proximidades (dois campos de golfe a 10 minutos de carro). Como é um hotel novo, não há necessidade de hesitar se estiver preocupado com a falta de comentários.
The hotel was clean and quiet. I had bad experience with noisy hotels in US but this hotel was quiet and new. The only thing I didn't like is the cleaning day. The hotel cleans the room every 2 days instead of everyday. Other than that, the breakfast was nice and the parking was very convinient. O hotel era limpo e tranquilo. Eu tive uma experiência ruim com hotéis barulhentos nos EUA, mas este hotel era silencioso e novo. A única coisa que não gostei foi o dia da limpeza. O hotel limpa o quarto a cada 2 dias em vez de todos os dias. Além disso, o café da manhã era bom e o estacionamento era muito conveniente.
The hotel is quite basic but very nice， new hotel spacious room, modern bathroom. Staff are very friendly and grounds are kept clean. Was going to an event nearby so I don’t have enough understanding to comment about location. But it has a few restaurants and fast food places nearby, along with gas station not far, so it’s in a convenient location for sure. O hotel é bastante básico, mas muito bom, novo quarto espaçoso, banheiro moderno. Os funcionários são muito simpáticos e os jardins são mantidos limpos. Estava indo para um evento próximo, então não tenho entendimento suficiente para comentar sobre a localização. Mas tem alguns restaurantes e locais de fast food nas proximidades, além de um posto de gasolina não muito longe, por isso está em uma localização conveniente, com certeza.
From the moment that I walked through the doors at the SpringHill Suites it felt comfortable and inviting.The Front Desk staff was very friendly and attentive and even asked if I has a preference in the location of my room. The Guest Breakfast was great!There is something for everyone including some healthy selections. My room was quiet and very well organized and clean.I was staying on a business trip but this hotel is great for families as well.This hotel offers great amenities such as a guest laundry room,and computer work station and complimentary Wi-Fi.The also have a self serve market in the lobby which has lots of drinks and snacks for sale. I cannot wait to return to this property and check out more of what the area has to offer.Thanks for making my stay such a delightful one!Oh!Did I mention the complimentary parking? A partir do momento em que entrei pelas portas do SpringHill Suites, senti-me confortável e convidativo. A equipe da recepção foi muito simpática e atenciosa e até perguntou se eu tenho preferência na localização do meu quarto. O café da manhã dos hóspedes foi ótimo! Há algo para todos, incluindo algumas seleções saudáveis. Meu quarto era silencioso e muito bem organizado e limpo. Eu estava hospedado em uma viagem de negócios, mas este hotel também é ótimo para famílias. Este hotel oferece ótimas comodidades, como lavanderia, estação de trabalho com computador e Wi-Fi gratuito. O também tem um mercado self-service no lobby que tem muitas bebidas e lanches para venda. Mal posso esperar para voltar a esta propriedade e conferir mais do que a área tem a oferecer. Obrigado por tornar a minha estadia tão agradável! Oh! Já mencionei o estacionamento de cortesia?
Evening service: terrible Morning service: outstanding Rooms: look cleaner than they are because the hotel is new, but I found stray men's hair on bed frame. It was visible, the first thing I noticed when i approached the top of the bed. Also, food crumbs on the couch and the only toiletries available in bathroom were miniature lotion and bar of soap. Seemed odd. I found a couple more men's hairs on the under the toilet seat and on the bathroom floor, in a corner behind the toilet. I didn't go searching for these things. I didn't lift things other than the toilet seat to see what wasn't cleaned. What I found, I couldn't help noticing as I walked around the room. The Hispanic young man that worked the evening was unbelievably rude from the start, so I didn't feel comfortable complaining to him and having to interact one more time with him. Morning staff, exceeded my expectations. So lovely and helpful. Servicio de noche: terrible Servicio de mañana: excepcional Habitaciones: se ven más limpias de lo que son porque el hotel es nuevo, pero encontré cabello suelto de hombres en el marco de la cama. Era visible, lo primero que noté cuando me acerqué a la parte superior de la cama. Además, las migas de comida en el sofá y los únicos artículos de tocador disponibles en el baño eran una loción en miniatura y una barra de jabón. Parecía extraño. Encontré un par de cabellos de hombres más debajo del asiento del inodoro y en el piso del baño, en una esquina detrás del inodoro. No fui a buscar estas cosas. No levanté nada más que el asiento del inodoro para ver qué no se había limpiado. No pude evitar notar lo que encontré mientras caminaba por la habitación. El joven hispano que trabajó en la noche fue increíblemente grosero desde el principio, así que no me sentí cómodo quejándome con él y teniendo que interactuar con él una vez más. El personal de la mañana superó mis expectativas. Tan encantador y servicial.
The hotel was clean and quiet. I had bad experience with noisy hotels in US but this hotel was quiet and new. The only thing I didn't like is the cleaning day. The hotel cleans the room every 2 days instead of everyday. Other than that, the breakfast was nice and the parking was very convinient. El hotel estaba limpio y tranquilo. Tuve una mala experiencia con hoteles ruidosos en Estados Unidos, pero este hotel era tranquilo y nuevo. Lo único que no me gustó es el día de la limpieza. El hotel limpia la habitación cada 2 días en lugar de todos los días. Aparte de eso, el desayuno era bueno y el estacionamiento era muy conveniente.
The hotel is quite basic but very nice， new hotel spacious room, modern bathroom. Staff are very friendly and grounds are kept clean. Was going to an event nearby so I don’t have enough understanding to comment about location. But it has a few restaurants and fast food places nearby, along with gas station not far, so it’s in a convenient location for sure. El hotel es bastante básico pero muy agradable, habitación espaciosa de hotel nuevo, baño moderno. El personal es muy amable y los jardines se mantienen limpios. Iba a un evento cercano, así que no entiendo lo suficiente como para comentar sobre la ubicación. Pero tiene algunos restaurantes y lugares de comida rápida cerca, junto con una estación de servicio no muy lejos, por lo que seguramente se encuentra en una ubicación conveniente.
From the moment that I walked through the doors at the SpringHill Suites it felt comfortable and inviting.The Front Desk staff was very friendly and attentive and even asked if I has a preference in the location of my room. The Guest Breakfast was great!There is something for everyone including some healthy selections. My room was quiet and very well organized and clean.I was staying on a business trip but this hotel is great for families as well.This hotel offers great amenities such as a guest laundry room,and computer work station and complimentary Wi-Fi.The also have a self serve market in the lobby which has lots of drinks and snacks for sale. I cannot wait to return to this property and check out more of what the area has to offer.Thanks for making my stay such a delightful one!Oh!Did I mention the complimentary parking? Desde el momento en que crucé las puertas del SpringHill Suites, me sentí cómodo y acogedor. El personal de recepción fue muy amable y atento e incluso me preguntó si tenía alguna preferencia en la ubicación de mi habitación. El desayuno de invitados fue genial! Hay algo para todos, incluidas algunas selecciones saludables. Mi habitación era tranquila y muy bien organizada y limpia. Me estaba quedando en un viaje de negocios, pero este hotel también es ideal para familias. Este hotel ofrece excelentes comodidades, como una sala de lavandería para huéspedes, una estación de trabajo con computadora y Wi-Fi de cortesía. También tienen un mercado de autoservicio en el vestíbulo que tiene muchas bebidas y bocadillos a la venta. No puedo esperar para volver a esta propiedad y ver más de lo que el área tiene para ofrecer. ¡Gracias por hacer que mi estadía fuera tan placentera! ¡Vaya! ¿Mencioné el estacionamiento de cortesía?
The hotel is quite basic but very nice， new hotel spacious room, modern bathroom. Staff are very friendly and grounds are kept clean. Was going to an event nearby so I don’t have enough understanding to comment about location. But it has a few restaurants and fast food places nearby, along with gas station not far, so it’s in a convenient location for sure.
Evening service: terrible Morning service: outstanding Rooms: look cleaner than they are because the hotel is new, but I found stray men's hair on bed frame. It was visible, the first thing I noticed when i approached the top of the bed. Also, food crumbs on the couch and the only toiletries available in bathroom were miniature lotion and bar of soap. Seemed odd. I found a couple more men's hairs on the under the toilet seat and on the bathroom floor, in a corner behind the toilet. I didn't go searching for these things. I didn't lift things other than the toilet seat to see what wasn't cleaned. What I found, I couldn't help noticing as I walked around the room. The Hispanic young man that worked the evening was unbelievably rude from the start, so I didn't feel comfortable complaining to him and having to interact one more time with him. Morning staff, exceeded my expectations. So lovely and helpful.
From the moment that I walked through the doors at the SpringHill Suites it felt comfortable and inviting. The Front Desk staff was very friendly and attentive and even asked if I has a preference in the location of my room. The Guest Breakfast was great! There is something for everyone including some healthy selections. My room was quiet and very well organized and clean. I was staying on a business trip but this hotel is great for families as well. This hotel offers great amenities such as a guest laundry room, and computer work station and complimentary Wi-Fi. The also have a self serve market in the lobby which has lots of drinks and snacks for sale. I cannot wait to return to this property and check out more of what the area has to offer. Thanks for making my stay such a delightful one! Oh! Did I mention the complimentary parking?
The hotel was clean and quiet. I had bad experience with noisy hotels in US but this hotel was quiet and new. The only thing I didn't like is the cleaning day. The hotel cleans the room every 2 days instead of everyday. Other than that, the breakfast was nice and the parking was very convinient.
9066 Firestone Boulevard, In Downey, Downey, California 90241, United States
