I NEVER write reviews, and I had to write one for this place. The cleanest, nicest location I have ever been at. The staff were incredibly friendly, welcoming and accommodating for any request I had, especially Arnold! My bed, pillows and blankets were really like a cloud. Everything was so soft! And very minimal noise compared to other places I’ve stayed at. Also, I love a hotel that has hardwood floors instead of full carpeting. It just feels cleaner. And this may be a little thing, but in my mini fridge were coffee creamers- such a small touch, but if you’re like me and need a cup of caffeine to get you going, this made all the difference- no crummy powder creamer packs.
Honestly this hotel was everything it said it was, and I am so glad I stayed here! My only regret is not knowing about StayPineapple sooner so the rest of my travel could have been at their other locations! 10’s across the board for this place!!!
starstarstarstarstar Cristina Diaczuk
This boutique hotel nestled in the city of San Francisco is amazing from start to finish. We were greeted as soon as we walked in the door. The desk clerks were extremely friendly and accommodating. They explained our parking options and even provided a room to store our 2 e bikes overnight. The room is small, but very clean and the attention to detail was top notch. The bed was extremely comfortable from the sheets to the pillows to the individual duvet covers. The room we had was on the second floor but we were not bothered by any street noise until around 7 AM. It’s the best night sleep I’ve had in a long time! I didn’t want to leave the comfortable bed this morning!
We used our drink coupons for Americanos the next morning and enjoyed a breakfast sandwich in the breakfast area as well. Coffee was amazing and the sandwich was delicious! I would give more than 5 stars for this hotel if I could! We had an amazing time!
starstarstarstarstar Cynthia Jacobsen
What a brilliant end to our 2 week stay in california. The staff are the very embodiment of excellent customer service. They were attentive, friendly, fun and accommodating. The room was great... Very comfortable beds and pillows with cute touches from the pineapple coloured bath robed to the the pineapple styled loo roll. A really memorable stay with terrific staff... Especially the manager Joel who was just great.
starstarstarstarstar Joanne Walker
When we got here they were having some computer issues but they were so kind. Offered us drinks and snacks while we waited. Once we got in our room it was adorable. The bed was SO comfy which is super important for us. The room and bathroom were both very clean. The location is great with plenty of food places around. The lobby was nice and is a great place to hang out. The staff was truly awesome, we would highly recommend staying here. We plan to again.
starstarstarstarstar Jennifer Corbin
First time staying here and absolutely loved it! First off, 10 points for being so dog friendly - I mean they even had a stuffed toy dog on the bed 😆 the lobby and rooms are gorgeous! I stayed in a king bed suite and was more than enough room for one with lots of storage space. I work in sales and am constantly on zoom and have always had issues with hotel wifi but not here!! Hotel staff were so friendly and even honoured my request for a late check out :) location is in very close walking distance to union square. Plenty of restaurants and bars near by. Will definitely be staying here again!
starstarstarstarstar Kim Menier
Hotel charmoso descolado com uma ótima localização. Quartos pequenos mas modernos, bem decorados e limpos.
starstarstarstar Antonio Carvalhaes
This hotel was beautiful, sparkling clean and well appointed. We loved it! Our only wish is that there were more destinations to stay at. Grow but keep it a secret! Barista in am was terrible. Served cold coffee from the night before. Couldn’t get a simple order straight. It was glaring next to our experience.
starstarstarstarstar Carolyn Goodwin
This hotel was beautiful, sparkling clean and well appointed. We loved it! Our only wish is that there were more destinations to stay at. Grow but keep it a secret!
Barista in am was terrible. Served cold coffee from the night before. Couldn’t get a simple order straight. It was glaring next to our experience.
starstarstarstarstar Carolyn Goodwin
Excelente semana neste hotel. Joel realmente fez a nossa acomodação valer a pena, ele não só foi útil e teve uma grande hospitalidade, mas também muito amigável. Obrigado a vocês por uma experiência incrível de primeira vez. Os quartos eram de tamanho decente, hotel localizado perto da Union Square, muitas opções de comida nas proximidades.
starstarstarstarstar Jessica R
Excellent week at this hotel. Joel really made our accommodation worth while, he was not only helpful and had great hospitality, but very friendly. Thanks you guys for such an incredible first time experience. Rooms were decent size, hotel located near union square, lots of food options nearby.
starstarstarstarstar Jessica R
Eu não poderia recomendar este lugar o suficiente ... o quarto era incrível e limpo. A equipe deste lugar, eu gostaria de poder dar 10 estrelas absolutamente sem dúvida o melhor de qualquer hotel em que eu já fiquei. Eu quero dar um grito para Monica na recepção ... ela foi além depois que nosso carro foi rebocado sem motivo. A atitude e o comportamento dela nos fizeram sentir muito melhor ... ela é incrível ... vá ver a Monica e fique no staypineapple 👍👍
starstarstarstarstar Brandon Campbell
I could not recommend this place enough...room was awesome and clean. The staff at this place I wish I could give 10 stars absolutely hands down the best of any hotel I've stayed at. I wanna give a shout out to Monica at the front desk.....she went above and beyond after our car got towed for no reason. Her attitude and demeanor made us feel so much better....she's is awesome....go see Monica and stay at staypineapple 👍👍
starstarstarstarstar Brandon Campbell
Nós pensamos que iríamos conseguir um bom negócio deste hotel, então cancelamos uma reserva anterior. Recebemos uma confirmação com o valor total. Acontece que fomos cobrados um adicional de duzentos dólares por causa das letras miúdas listadas no e-mail de confirmação. Não gosto de hotéis que cobram muito dinheiro furtivamente e isso realmente tornou nossa experiência horrível. Além disso, as bicicletas que eles dão a você não são confiáveis e dão valor. As pessoas com quem tentámos falar também não foram úteis ou muito acolhedoras durante a nossa estadia.
star Setareh Mobaraki
We thought we were getting a good deal from this hotel so cancelled a previous reservation. We were given a confirmation giving us the total amount. Turns out we were charged an additional two hundred dollars because of the fine print listed in the confirmation email. I don’t like hotels that sneakily charge up a lot of money like that and it really made our experience horrible. On top of that, the bicycles they give you are not reliable and give out. The people we tried talking to have also not been helpful or very welcoming at our stay.
star Setareh Mobaraki
Que lugar, aproveitei nosso tempo aqui durante os poucos dias que estive em San Francisco. Ótimos funcionários, e como você poderia não amar biscoitos de abacaxi e água / café grátis? Lobby elegante e quartos também. Ótimos chuveiros e banheiros também, este é um lugar que realmente oferece uma experiência e estadia única em comparação com alguns hotéis genéricos que custam mais por aqui. Com certeza ficaria novamente!
starstarstarstarstar Anthony Murillo
Agradecimentos especiais a Joel, Hannah, Rogelio e Keith por tornar a nossa estadia maravilhosa. Eles são todos tão amáveis e têm o coração da hospitalidade que você pode sentir. Hannah e Joel se esforçaram mais para acomodar as alergias de pele do meu parceiro, tomando medidas extras com todos os tecidos que tocaríamos no quarto. O quarto e as áreas comuns eram muito limpos, o colchão era excepcional, assim como os roupões, lençóis e toalhas de banho. A oferta de lanche e a água mineral gratuita são um ótimo toque, pode não ser caro para fornecer, mas agrega muito valor e conveniência. O lobby é adorável também.
starstarstarstarstar Signe Højme-Adkins
Minha filha adulta e eu ficamos aqui quando passeamos em San Francisco. Uau, todo o pensamento que foi necessário para tornar este hotel único, confortável e acolhedor. Havia uma senhora muito simpática que nos registrou, camas confortáveis que não poderiam ter sido melhor, decoração sobre o melhor que já vi em hotéis nesta faixa de preço e acima, excepcionalmente limpo, bom valor. Há um restaurante literalmente ao virar da esquina com boa comida e vinho! Todos os funcionários são simpáticos e profissionais. Posso ter esquecido ao escolher este hotel que há uma taxa para estacionamento na garagem que o Stay Pineapple recomenda. Ficamos muito felizes com esta seleção.
starstarstarstarstar Barbara Cumberland
Special thanks to Joel, Hannah, Rogelio and Keith for making our stay wonderful. They are all so kind and have the heart of hospitality that you can feel. Hannah and Joel went the extra mile to accommodate my partner's skin allergies by taking extra steps with all the fabrics that we would be touching in the room. The room and common areas were very clean, mattress was exceptional, as were the robes, sheets, and bath towels. The snack allowance and free bottled water are a great touch, it may not be expensive to provide but it adds a ton of value and convenience. The lobby is lovely as well.
starstarstarstarstar Signe Højme-Adkins
if you pamper your fur baby , this is the best place to visit. My dog and I enjoyed all of the little extras from the pineapple dog bed and dog treats to the bath robe and European bedding. I only wish I would have been able to visit this place before the pandemic. Breathtaking decorand the staff was very nice. One small word of advice is be aware parking is not included and about 2 blocks away, and the city taxes and fees are about equal to the amount of the rooms .
starstarstarstar Tonya sauer
What a place, I enjoyed our time here during the few days I was in San Francisco. Great service people and how could you not love free pineapple cookies and water/coffee? Elegant lobby and rooms as well. Great showers and restrooms as well this is a place that really offers a unique experience and stay compared to some generic hotels that cost more out here. Would definitely stay again!
starstarstarstarstar Anthony Murillo
My adult daughter and I stayed here when sightseeing in San Fran.
Wow, all of the thought that went into making this hotel unique and comfortable and welcoming. There was a very nice lady who checked us in, comfy beds that could not have been any better, decor about the best I have seen in hotels in this price range and up, exceptionally clean, good value. There is a restaurant literally just around the corner with good food and wine! All staff friendly and professional. I may have overlooked when choosing this hotel that there is a charge for parking in parking garage that Stay Pineapple recommends.
We were so happy with this selection.
starstarstarstarstar Barbara Cumberland
El hotel tiene una excelente decoración, el concepto de la piña es original y tienen un gran servicio al cliente. Se encuentra bien localizado, muy céntrico
starstarstarstarstar Clarissa Vargas
Muy delicioso
starstarstarstarstar Margarira Naldrett
Hotel simpático. Diseño del interior muy agradable. En todo momento el personal fue muy amable con nosotros.
starstarstarstarstar Johan Crew
Me encantó el hotel, muy pintoresco y a la vez clásico, a un par de cuadras del Unión Square, la yerbabuena y muchos otros sitios, la verdad muy bien ubicado. Camas super cómodas y habitaciones bien iluminadas.
starstarstarstarstar Lucio Iñiguez
Buen hotel, las camas muy cómodas.Habitación pequeña pero suficiente.Un poco de ruido sobre las habitaciones que dan contra la Geary
starstarstarstar Gerardo Plazas Sanchez
Excelente servicio, muy buena ubicación, muy centrico. Los cuartos son pequeños pero muy bonitos y agradables
starstarstarstarstar Priscila Whitman
Estuvimos en este hotel la última semana de diciembre de 2016, fue un alojamiento excelente. Personal muy atento, servicial y colaborador e instalaciones recién renovadas. Nuestra habitación era la más básica, no muy grande pero suficiente. El baño era amplio y la ducha funcionaba perfectamente. Todo muy limpio y cama muy grande y cómoda. La señal de WiFi era excelente y la habitación contaba con cafetera y botellas de agua sin coste adicional.El hotel está muy bien situado y pueden conseguirse buenos precios por ser San Francisco. A nosotros nos salió por unos 150 $/noche, impuestos incluidos (sin desayuno). Totalmente recomendable.
starstarstarstarstar Sergi Font
Hotel sin pretensiones, nada lujoso. Buen trato, bien situado. Para dormir está bien.
starstarstar José Alejandro González
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