Un servicio excelente, este hotel está bien calificado por el excelente servicio de sus empleados. Dedicación y buen trato.
starstarstarstar Jonathan AM.
tenho que la ir outra ves!
starstarstarstar Eduardo Oliveira
Também não recomendo a entrada para esse clube, fomos encanados com a promessa de viagens por um preço e na hora de fazer as reservas vimos que não era nada do que nos prometeram.
star Washington Couto
Amei o tempo que fiquei aqui. Bom atendimento, simpatia e precisão.
starstarstarstarstar Angela de Oliveira Araújo
This sumner i made mistake to go to this butifull resort.And service was ok.But the hotel it self share you personal information with some strangers that dont work in the hotel.Than this guys make you believe they are part of the hotel,Este verano regrese a este resort. Pir error solo para agradar a un familiar.Fue un error ya mi familiar cayo en ka trampa the comprar time share and.Todo lo que prometieron fue un fraude no comoren nada.Ya es mas barato compra por medio de groupon o otras companias.Se los advierto son unos ladrones por qye enganan con todo lo que te prometen y cuando quieres usar tu mebresia te siguen cobrando ygyak o mas de lo que vale.Ser miembro es basura NO CAIGAN EN ESTA TRAMPA NO LE PERMITAS A ESTOS ESTAFADORES QUE TE QUITEN TU DINERO YA QUE TODO ES UNA ESTAFFA.YO ESPERO.NADIE MAS CAIFA ESTAS ESTAFFAS.
star Armando armando
Espetacular.
starstarstarstarstar Diamond Polanc
Cuidado! Muito cuidado! Fique esperto! Não se deixe enganar! Use sua inteligência porque você poderá ser vítima de uma espécie de quadrilha. Eles tentam te vender pacotes turísticos que envolvem uma lista de Resorts no mundo todo, mas não passa de um GOLPE!! Leia outros comentários! Escolha os comentários confiáveis, pois alguns poucos que defendem esse lugar, no mínimo estão ligados ao mesmo crime. Não caia nessa!
star Elizabeth Yamasaki
It was beautiful,clean and the staff was very friendly and helpful.It was a wonderful vacation!
starstarstarstarstar Lizzet Colón Angleró
El servicio estas muy bueno solo que tienen que ponerle cheilones en la playa pues son exclusivo todo para clientes vípIpi yentonces si no eres del club de vacaciones no puedes utilizar el área ni cruzar por esa zona y los no socios no tienen sillas o cheilones como los demás hoteles
starstarstarstarstar Alicia Mejia
Muy bueno y el servicio 👍 la atención excelente vale la pena ir se los recomiendo jajajajajaja
starstarstarstarstar Vicente Cotto
Es un lugar hermoso súper amplio, limpio las habitaciones muy linda, limpias,las personas súper amable,pero le sugiero mejorar la comida, y también me paso que tenía un adolescente y entonces no se podía bañar en la picina de adultos y la piscina de niño era muy bajita para el.
starstarstarstar Arelis Marmol
Muy buen servicio al cliente aunque creo que en las habitaciones se le puede mejorar la calidad , no están mal pero no están exelentes
starstarstarstar julio cesar Jiménez Maldonado
This place is not friendly and has very poor customer service. Our check-in time was over 2 hours in a season that's not busy. We had reserved a 2 bedroom and when we got there they told us it was not available anymore. Many of the rooms smell like mildew. The customer service from the front desk, to the pool boy (threatened to charge $20 for missing towel cards) to the restaurant staff is very poor. They are all so afraid to lose their job that they treat the guests with no mercy. Each member of the family received 2 bracelets (one for the level of accommodations and one for the meals). My 4 year complained on the 2nd day that one of his bracelets were too tight so I removed it. Upon check out because we were one bracelet short they charged me $200. Even after explaining the situation they would not let us get on the shuttle without paying. I wanted to catch an Uber outside the resort but the security guard obstructed us and told us we had to pay the bracelet fee. Stay away from this poorly run resort.
star Imanuel Babayev
It is just as great, if not better, than Lifestyle was when I would stay there as a kid. Food was amazing, pools are out of this world, drinks were sweet (especially Jugo de Chinola/Passion Fruit Juice), service was delightful, beaches were great, and the attractions were real fun! I cannot recommend enough knowing and speaking Spanish; it will make the experience much easier for you and the resort staff.
starstarstarstarstar Michael Hester II
Beautiful resort. Good food and drinks. Lasting memories
starstarstarstarstar Judy Husler
Muy bueno. Habitaciones muy lindas y limpias. Comida regular, las piscinas excelentes, las bebidas son buenas. El servicio de la mayoría de empleados muy bueno. Buena ubicación.
starstarstarstar M. Elena Medrano R.
Muy bueno. Habitaciones muy lindas y limpias. Comida regular, las piscinas excelentes, las bebidas son buenas. El servicio de la mayoría de empleados muy bueno. Buena ubicación.
starstarstarstar M. Elena Medrano R.
Mi experiencia en el hotel fue horrible. Las habitaciones son un desastre, empezando porque el baño tenía un mal olor horrible, solo había agua extremadamente caliente, el aire acondicionado aparte de que no funciona correctamente, hace demasiado ruido y además está todo el tiempo filtrando agua en la pared. En mi estadía en el hotel llamamos a recepción e incluso fuimos en persona hablar de esta situación y nunca mandaron a nadie a resolver el problema. Entiendo que es una falta de respeto ofrecerle un servicio tan malo a personas que están pagando su dinero por estar ahí y que solo quieren disfrutar sus vacaciones.
star Danllelis Santiago
My uncle recommended this resort. We were charged $250 per night for VIP room and access. I got a broken down and dirty room. .I complained to try to get another room, but they refused. The room was so dirty that I slept that night with my niece. I finally got a new room the next day at 4pm. Much Better room, but still dirty and some fixture were lose or broken for example the toilet paper holder. I spent $500 for two night (VIP price), and got horrendous service. Worst customer service I ever experienced in a hotel/resort.
star Julie Bautista
If I could give negative stars I would. First of all, the room I stayed in did not have functional plumbing. The toilet did not flush and the hot water in the shower did not work. I lodged a complaint each day I stayed and nothing was ever done, even though each time I spoke to guest services they assured me it would be taken care of. I had to shower at the public beach showers and use the restrooms around the resort.
Stray animals are allowed to wander in the resort which usually I would not complain about but dogs, cats, small birds and peacocks frequently bothered me and others inside of the buffets and restaurants.
Finally on the last full day of my stay I was informed that my semi permanent hair dye had stained the towels I had been using and I would be charged for each towel. When I inquired how much I was told 75 US dollars for 3 towels…
I am not sure how much hotels buy towels for but when I asked I was told that I was not allowed to know that information. Since they did not communicate about this exorbitant price I told them I was hesitant to pay. The manager, Jose Miguel Arias and guest service staff became incredibly argumentative and rude, they insulted me and my partner several times. And held us hostage from our taxi away from our luggage until we paid $75 for 3 towels. To say the least I will not be returning.
star Nico Cancino
I have been to this hotel twice and the first time it was great but the second time it wasn’t all that great because of the the room and the amount of people at the establishment at my time of arrival. The staff was not the friendliest at the Tropical and the food was close atrocious thank goddess we were switched to the Presidential Suites and there the stay was much better. You definitely need a VIP band to enjoy the resort!
starstarstar Pamela
Remember to use Hᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking your place. This web site will compare hundreds of booking websites and normally will have prices a lot cheaper than others! You're welcome :)! This hotel is one of the highest rated in the area. I have been coming here for a long time. If you stay for a few nights you for sure won't be let down.What an Amazing resort. We opted for the All-inclusive package and it was completely worth it. Plenty of restaurants to choose from and a large pool at each Villa. My family and I can't wait to come back!
starstarstarstarstar Winfread Villalon
This hotel is beautiful, pool, bar restaurants and beach. Their villas are awesome, but some of their rooms ac needs to be fix. I was moved 3 times because ac did not work. I reported my ac 7 times and never got fix. Food and drinks are good. If you try to make a restaurant reservation they will be out of reservation in less than an hour. You go at 8am to the especial guess, and they will tell you to come back at 11am to do a long 2 hour line. So good luck. Have fun drink it up.
starstarstar Omar Gonzalez
It was very nice! Descent food, good entertainment, water was great but the sand and the rocks in the water took away from the beach experience. If you book through Groupon, they will harass you to spend 3 to 4 hours of your vacation doing a tour and hear a timeshare pitch, so be prepared! We were VIPs but didn't feel like it because there were 3 levels of VIPs above us and we were denied entrance to places with their best food and liquors! However, once you get psst feeling tricked, you realize, for the money paid, what you got was awesome anyway!
starstarstarstar April Isaac
My wife and I have been coming to this Lifestyle resort for years, and it has always been pretty decent. Generally, buffet foods at all-inclusive resorts is way sub par, but the food here is above par. The a-la-carte restaurants are better still. The wait staff and the room staff are all friendly.
That's the good part.
The only bad thing is that this time it was so noisy, all day, and all night. There are people coming with their personal boom boxes and playing them all around the pools and in their rooms and even in the hallways...even after 2 or 3 am. And don't bother asking any of the staff to intervene - it just won't happen.
Other than the noise, it was a great 2 week stay! 🤗😁🤷🏽♂️
Go ahead and go to Lifestyle Resort...if you can tolerate noise all day and all night.
starstarstar Arnold CONFIDENTIAL
Mui lindo e muinto limpo me encantou
starstarstarstarstar Fernando Felgueiras
Super nítido
starstarstarstarstar Esteban Sanchez
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