It was the only hotel that had available rooms while we were in Waldorf MD. It turned out that they barely had any rooms occupied because of they're expensive rates that does not include breakfast and for standard rooms that they call suites! Although that the staff was professional and welcoming, the room was unsanitary and unprepared for any and all kind of guests.
starstar Joe Chalhoub
Rooms were clean but did not have a good experience. I stay in Courtyards all over the country, and this one was super understaffed and badly trained. The staff are also not very courteous, but then again how could they be when they are being overworked and placed under these conditions? The same person that takes your order has to go to the kitchen and make your breakfast taking 30 minutes to do so, which made me arrive late for work. Then I checked in for 14 nights but only stayed for 2 nights and they charged me all 14 nights. Then they wonder why nobody stays at this Courtyard.
starstar Natalia Gomez
My boyfriend and I were in town for a baby shower. We were greeted with great customer service by the young man up front named Jordan. He was knowledgeable about the area and even helped us find somewhere to eat. The room was nice and comfortable. I absolutely loved the happy hour in the hotel. It's a great location for us to unwind after a long day of travel. I must say over all the staff definitely made the stay very pleasant . They were all very friendly, welcoming and did all they could to assist with anything we needed. The Starbuck’s in the hotel was perfect as well.
starstarstarstarstar Belinda Rivera
Really nice front desk folks. They made us feel welcome immediately. Room was clean and comfortable. Definitely recommend.
starstarstarstarstar Dana Conners
Stayed here over the weekend and had a blast! Customer service was great, the staff was very nice and warm/genuine.
The room was great, comfortable, spacey and homelike.
If you want a great place to stay while you're in the area, stay here! Thanks to the staff here for a great visit!
starstarstarstarstar Ezekiel Preston
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