Good beachfront location. Food and sports amenities excellent. A good centre for cyclists with Max Heuzler hire centre attached. Staff all attentive and helpful. The room was comfy with a view of the sea. We have stayed in Grupotels before. Usually a multinational clientele.
starstarstarstarstar liz halpin
Spent one week in the apartment complex of the hotel.
Great location at the Muro beach - lovely sandy beach with perfect bathing conditions. Even huge fun-waves when wind was blowing up a bit.
Physically the hotel seemed somewhat ‘worn down’. The facilities were OK but lack of maintenance showed through several places. Also the cleaning of the rooms was rather unpredictable; when we arrived thee floors were dirty and bathroom floors all wet, and they were not cleaned properly once during the week - only mopped randomly. (Dirt lay left in the corners). Aside from this the apartments were quiet and facing a private lawn / back yard with partly view of the sea. Kitchenette OK equipped. Electricity and door lock / keys were troublesome and several calls were placed - and fixed!
However, staff in general was very friendly and service minded.
The dining facilities were huge and run like a factory. Very plentiful and large selections of everything, including made-to-order omelets for breakfast and pancake machine(!) Food items were displayed well but mostly for practical handling more than to be eye-pleasing. Marking of items incomplete, messy and unpleasant. A clever canteen-manager could easily have lifted the standard of appearances quite a bit...
Finally a remark about the advertising:; nothing was said in the ads we read that this is a 'bicycle hotel' - i.e. lots of bicycling enthusiasts in sponsored sportswear. They dominated the hotel ground and made us feel good we were in the apartments...
starstarstar Da Fol
3.5 out of 5. Basic but a good basic hotel. Food was nice -* you can't swap dinner for lunch if H/B and men have to wear trousers for dinner which I personally think is a bit dated. Pool was ok and free SPA/sauna is a big plus. Its Right on the beach which is top. Cleaned throughout to a good standard . Rooms are brilliant usb ports decent TV, beds, shower etc... location is away from the busy port (45min walk).
Hotel staff were very friendly.
starstarstar Martin Cuffy
Great hotel. Lovely staff , even had a free bottle of champagne as it was hubby birthday. Food fantastic. Very clean . Beach fantastic
starstarstarstarstar Val Keeping
A fantastic beach location, the sea was clear I just never wanted to get out!
The hotel had everything, we spent just 3 days there but could have stayed longer.
Would recommend
starstarstarstarstar Melanie Taylor
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