Been here twice already and have loved each time. People are so friendly and willing to help you out in any way possible. Family friendly atmosphere and now another new play area and obstacle course for the kids. My kids & grandkids had an amazing time at this hotel and enjoyed many of the excursions they offer.
starstarstarstarstar glymaris rodriguez
Had a wonderful experience here! I came here with my family for the first time, and we were treated very well by the staff in every department. Everyone is so friendly and helpful, not to mention happy. My favorite part of the resort was the food, the restaurant and snack options were endless and all very good. Thank you for a great Stay, I hope to come back soon. I particularly want to thank some of the staff I had multiple encounters with. This includes Ilse at Concierge, she was very helpful when it came to changing rooms, checking in, and just a great resource all around. The servers Gus,Ricardo, and Luis who all rotated around the resort were some of the best staff we have ever met. Very quick, efficient, and friendly. Gracias Hard Rock!
starstarstarstarstar Cassaundra G
I’ve been coming here over the past 4 years and have to say I’ve really noticed improvements on my most recent visit. The service as this resort won’t disappoint. The staff has always been outstanding. The only thing that lacked was the food. I found the food overall much better this time. It’s not as good as local Mexican but for the whole experience, worth it. If you like all inclusive resorts, you will probably like this one.
starstarstarstarstar Zac Fabian
This is our fifth all inclusive and I would say definitively the best. The resort is very clean and expansive with infinite amenities including a full sized water park with slides, trampoline and skateboard park, a beautiful inside courtyard with nightly entertainment and tons of restaurants to choose from. The food was probably the only area I would 4/5 but more than good enough and there are bars and small snack shops everywhere you turn. The pool is large and long with a swim up bar and quick service. Staff is very kind and pleasant. I would highly recommend.
starstarstarstarstar Anthony El Youssef
This is one of the best resorts we have stayed at. They do not disappoint in any area.
Very clean, staff are always helpful and caring. They go out of their way to ensure your stay exceeds your expectations.
The French restaurant was amazing!!!
Each day there are fun, interactive shows, games, parties...etc going on in the pool and beach area.
We travelled in a party of 6 for a friend's birthday and they made her day very special. Banner on her door, room filled with balloons, cheesecake delivered to her room! It was great.
We will definitely be returning in the future.
starstarstarstarstar MareBear
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