Pls tenha em mente, eu sou um revisor difícil. Minhas 2 estrelas podem ser 4 estrelas para outros. Dito isto, aqui estão os pontos positivos. Boa localização. Quartos espaçosos. Não tive problemas no estacionamento. Seguro e seguro. Aqui estão os inconvenientes - A equipe da recepção não foi cortês. Eles estavam como se estivessem fartos quando fizemos algumas perguntas sobre o lugar. Lembre-se de que podemos ser o milésimo cliente que fez a mesma pergunta, mas, para nós, você é a primeira pessoa a fazer essa pergunta sobre seu estabelecimento. O café da manhã estava abaixo da média. Tivemos que esperar pelo café da manhã (20 minutos) para ser reabastecido, o que não é um bom gesto. No geral, um lugar decente para ficar se você não se importa com essas questões. Não pegue o quarto de frente para a estrada principal, pois você será constantemente incomodado pelo som dos veículos em movimento rápido na estrada principal.
starstar Krish M
Hotel era bom, mas acredito que seu sistema está comprometido. Paguei meu quarto on-line usando pontos de recompensa do Chase e eles pediram meu CC e ID no check-in, o que é normal. Dentro de 12 horas após o check-out, meu endereço de e-mail fornecido a eles foi inundado com uma grande quantidade de spam e meu cartão de crédito foi cobrado por um pedido do Walmart em meu nome que nunca coloquei com o endereço de entrega para alguém usando meu nome em um estado diferente . Tive que ligar para o Chase para cancelar o cartão e sinalizar a compra fraudulenta, mas este hotel é o único lugar em que usei esse cartão específico em meses. Não ficará mais aqui, o sistema deles não parece seguro.
star Chris J
Excelente hotel para descansar en familia 👪.....
starstarstarstarstar Rafael Tejada Pérez
Hotel was good but I believe their system is compromised. Paid for my room online using Chase reward points and they asked for my CC and ID at check in which is normal. Within 12 hours of checking out my email address given to them was flooded with a large amount of spam and my credit card was charged for a Walmart order under my name that I never placed with the shipping address to someone using my name in a different state. Had to call Chase to cancel the card and flag the fraudulent purchase but this hotel is the only place I have used this particular card in months. Won’t be staying here anymore their system does not seem secure.
star Chris J
Pls keep in mind, I am a tough reviewer. My 2 stars can be 4 stars for others. Having said that, here are the positives. Good location. Spacious rooms. Did not have problems in parking space. Safe and secure. Here are the draw backs - Front desk staff were not courteous. They were like getting fed up when we asked some questions about the place. Keep in mind, we may be the 1000th customer who asked the same question, but for us, you are the 1st person to ask that question about your place. Breakfast was below average. We had to wait for (20 mins) breakfast to be replenished, which is not a good gesture. Overall a decent place to stay if you dont mind these issues. Dont take the room facing the main road, as you will be constantly disturbed by the fast moving vehicles sound in the main road.
starstar Krish M
Minha estadia em 08/01/22 no quarto 401. O quarto não estava limpo, as paredes e as portas estavam sujas. Eu tive que comprar lenços lisos para limpar as paredes sujas e os encravamentos das portas. Não solicitei serviço de quarto devido a alta disseminação do covid19. Eu não consegui descansar muito durante as noites devido ao barulho dos caminhões caindo nos buracos na estrada 1&9, que ficava a cerca de 60 metros em frente ao hotel. Eu não ficaria neste local no futuro.
star Dwight Willis
My stay on 1/8/22 in room 401. The room wasn't clean, the walls and door jams were dirty. I had to buy lysol wipes to wipe down the dirty walls and door jams. I didn't request room service due the high spread of covid19. I didn't get much rest at nights due to noise from trucks dropping into the pot holes on the 1&9 roadway, which was about 200 feet in front of the hotel. I would not stay at this location in the future.
star Dwight Willis
Hotel era tanto quanto eu esperava - o quarto estava limpo, mas poderia usar um pouco mais de limpeza, tudo funcionou, mas havia uma pequena mesa de café que parecia estar quebrada. O café da manhã tinha uma boa seleção e eu gostei bastante, surpreendente considerando que geralmente não gosto de comida de hotel. A academia era decente e os elevadores também (mas poderia usar alguma limpeza. No geral, recebi o que paguei, o que não foi tão ruim, definitivamente recomendaria para pessoas que desejam visitar NYC sem ter que pagar o prêmio de um hotel de NY.
starstarstarstar Imran Hussein
El hotel es bueno, podrían mejorar el desayuno.
starstarstar Skynet Cars Sl
Hotel was much as I expected - room was clean, but could use some more cleaning, everything worked but there was a small coffee table that seemed to be broken. Breakfast had a nice selection and I quite enjoyed it, surprising considering I usually don’t like hotel food. Gym was decent, and elevators were as well (but could use some cleaning. Overall I got what I paid for, which wasn’t that bad at all, would definitely recommend for people looking to visit NYC without having to pay the premium of a NYC hotel.
starstarstarstar Imran Hussein
Not in the best area but was ok for a night. Front desk staff was very nice and helpful
starstarstarstar Jen D
A equipe foi muito agradável e confortável, mas o quarto estava imundo. Tivemos que ligar e pedir a alguém para passar o aspirador, porque havia lixo entre as camas e meias sujas como se ninguém tivesse se incomodado em limpar. Depois disso, encontramos cílios usados ao lado da máquina de café, então essa área também nunca foi limpa. Eu entendo que às vezes algumas coisas passam despercebidas, mas foi nojento, eu normalmente não sou um reclamante, mas ao pagar o que pagamos por noite, o quarto deve ser, no mínimo, aspirado e limpo. Nós sempre ficamos em holiday inns e nunca tivemos esse problema, muito decepcionado.
starstar Megan Rossell
Staff was very nice and accommodating but the room was filthy. We had to call down and have someone come up and vacuum because there was garbage in between the beds and dirty socks like No one had even bothered to clean at all. After that we found used eyelashes next to the coffee machine so clearly this area was never cleaned either. I get that sometimes things are missed but it was disgusting, I’m not a complainer normally but when paying what we paid a night the room should be at the very least vacuumed and wiped down. We always stay at holiday inns and have never had this issue so very disappointed.
starstar Megan Rossell
Good for short stay. Need improve breakfast menu and cleaning.
starstarstarstar Maria Garcia Sandoval
We'll updated from my last visit. Rode the elevator with some of the staff who were very friendly and showed the team atmosphere happening at this location. Spoke to a manager and was encouraged by his asking about my stay and comments concerning his staff.
starstarstarstarstar Matthew Buckhannon
Stayed two nights with my family and friend when we visited from Canada. Very nicely built Hotel with ample parking and facilities. Reserved a Suite which is very spacious with 2 queen beds and flat screen TV etc. Very very clean rooms and bathrooms. Coffee and breakfast available in the lobby. Very very helpful front desk with all our questions about New York and surrounding and the best routes to take etc. Very Knowledgeable. The reason I only gave 4 star is for the location. Its in Tonnele Ave which is a major artery and get quite busy even at night. When we checked in and then went out to buy something around 9PM the road closed for some roadworks and had so much trouble to get back in to the hotel despite the valiant effort from the front desk . The Police Officers blocking the road were very helpful. Not the hotels fault though.
starstarstarstar Visakan
Really liked our stay at the Holiday Inn. Room was top notch, large TV, great bed and air conditioning. I miss our late night tea time that was available on first floor along with a great breakfast. Great starting point to visit NYC. New Jersey also has some nice places to go like the boardwalk near the Statue of Liberty and restaurants. Free parking is also a big plus. Great and friendly staff.
starstarstarstarstar Mark Willenbring
Nice place. Great view. Rooms are nice, spacious, clean and the atmosphere was great.Our bed is super comfortable and room service is fast. Staff is friendly and accommodating. Everything here was just amazing. Definitely booking again.
starstarstarstarstar Richard Howard
Good room, great room service. The service from the staff was excellent.The staff was superlative. Courteous, resourceful, respectful, kind and efficient - every single staff member we encountered was that amazing. Excellent value for the full service attention and elegance of the Hotel. I'll make sure to stay here again next time I'm in the area.
starstarstarstarstar Carolyn Hudson
Excelente hotel y buena atención, nuevas instalaciones.... ideal para familias!
starstarstarstarstar Saret Patino
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