Lugar terrível !! A comida nunca tem sabor e a higiene deles na comida é péssima, temos cabelos e cascas de ovo e a senhora, suponho que é a chefe da cozinha, tem uma atitude péssima e até zomba das reclamações sobre a comida. Sem mencionar o que está acontecendo nos quartos, Eles só vasculham o lixo nos cestos e temos que entregá-los e colocar os plásticos nós mesmos, depois de uma semana e meia que ficamos no local, eles nunca limparam os banheiros, muito menos o quarto. LUGAR MUITO NORMAL !!!!
star Luis Tolentino
Pésimo lugar!! La comida nunca tiene sabory su higiene es sus alimentos es pésimo, nos han salido pelo y cáscara de huevo y la señorita, supongo que es jefa de cocina tiene unanpesima actitud y hasta burlona ante las quejas de su comida. Ni hablar del haceo en las habitaciones, Solo pasan por la basura de los cestos y tenemos que dárselos en la mano y poner nosotros mismos los plásticos, de una semana y media que nos hospedamos en el lugar en ninguna ocasión limpiaron los baños y menos el cuarto. MUY PESIMO LUGAR!!!!
star Luis Tolentino
Super simpático, atendimento muito bom e quartos excelentes
starstarstarstar Miguel Angel Reyes castillo
Súper agradable muy buen servicio y exelentes abitaciones
starstarstarstar Miguel Angel Reyes castillo
Este é o pior hotel que já estive aqui em Tijuana. As fotos que eles colocam, nada a ver com a realidade. A TV não capturou nenhum canal. Liguei para o saguão e nada foi para o saguão e nada veio do técnico e nada que pudesse consertar a TV. Além disso, não havia água para beber nem copos para a água que não estava disponível. RECOMENDAÇÃO. NÃO VENHA A ESTE HOTEL MUGRERO NEM MEIA ESTRELA QUE EU OFERECE. E CARO 😡
star Alma Viviana Rios
Este es el peor hotel que he estado aqui en Tijuana. Las fotos que ponen, nada que ver con la realidad. La tele no agarro ningun canal. Llame al lobby y nada fui al lobby y nada vino el tecnico y nada que pudo arreglar la tele. Mas aparte no habia agua para tomar ni vasos para la agua que no habia. RECOMENDACION. NO VENGAN A ESTE MUGRERO DE HOTEL NI MEDIA ESTRELLA LES DOY. YCARO 😡
star Alma Viviana Rios
Quando eu vi as fotos online os quartos eram decentes e bonitos, mas quando você chega o lugar parece velho e sujo. Cheguei tarde, então não tive a oportunidade de encontrar outro. Não fique aqui! Pague um pouco mais este lugar é lixo !!
starstar Juan
Hotel con excelente ubicación pero descuidado, Habitaciones con muchos detalles, falta limpieza y mejor trato del personal.
starstarstar Karen Aviles
When I saw the pictures online the rooms where decent and nice, but when you arrive the place looks old and dirty. I got here late so I didn't have the opportunity to find another one. Don't stay here!! Pay a little extra this place is trash!!
starstar Juan
O café da manhã era muito bom, mas quando cheguei ao quarto estava muito maltratado Alo que me prometeram na reserva capaz com o gerente e me transferiram para um premier onde o hotel muito antigo, mas confortável era mais decente.
starstar Cacho Recomienda
Muy bueno el desayunopero cuando llege ala abitacion estaba muy chafa Alo que me prometieron en la reservación able con el encargado y me pasaron a una premier donde estaba más decente el hotel muy viejo pero cómodo .
starstar Cacho Recomienda
Pueden mejorar. En fotos se ve muy bien Pero ya estando en las habitaciones dan mucho a que desear. Falta muchas mejoras, para volver a ser el hotel qué se ve que fue en un momento. Por la tarifa encontramos otros mucho mejores.
starstar Renato Guillen
To much noice not family type believe me wrong of me to book it online
star Loera Loera
Hello upon my families arrival to this hotel we were greeted by the front desk manager Salvador who was polite enough. who wasnt polite were the hundred men the hotel had working there painting and remodeling who whistle as my mother and i walked down the hallways into our room. I am disgusted with the level of unimportant my complaints faced when the manager was told he simply tried to brush it off and offer me another room instead of getting the horde of male employees under control. the hotel was not at all as pictured on line the rooms were dark dirty and dingy and bathrooms were moldy and missing shower knobs. i sspent less than 15 min in that hotel before i knew i had to leave. i requested a refund that was denied by the same manager who i voiced my concerns to. I will be posting this on google as well in hopes that other women in particular DO NOT make the mistake of going there. I will also post the 20 pictures i took along with the note that booking.com would not let me submit such review on their site.
star elizabeth kelly
Pesimo lugar. Habitaciones con muebles viejoos. Toallas rotas. Hasta CUCARACHAS EN LAS HABITACIONES. PESIMA ATENCION EN MOSTRADOR/LOBBY. INTERNET WI FI SIN COBERTURA.
star Miguel Angel Bayardo C.
We booked 2 rooms. One for my parents and one for our 2 kids my husband and I. The 1st night our Room AC was not working. They send someone to take a look at it and determine we had to get another Room. Following day left the key for that room and was promised I would have another room with a working ac But when I got there they didn't have any. finally found me a jr. Room with a very small bed. I had to send one of my kids to my parents room because of course we didn't fit. Then my parents ac stopped working . over all were very pleased with staff. Ivan was super nice and tried working with us. We don't blame the staff we blame the owner !!!! He or she needs to fix those AC's !! They are super old. I over heard conversations and it was clear it was several guest with non working AC's. I mean I did get what I paid for. Bummer! I would not come back unless they do some remodeling.
starstarstar Astrid Martinez
Its a nice hotel and the staff its super nice..
But in the room i check in. the toiler was super dirty wen i checked in the phone didn't work to call and reported. Then there was no hot water i have to shower whit super cold water at night and in the morning at 6am was super cold😭
starstar Luis Flores
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