are second home in cancun, nice and clean, decorated perfectly to make you feel that you really are in Mexico!
starstarstarstarstar gloria mira
The room was ok. Staff very kind so I enjoyed my stay there. Common areas + pool good. Recommended
starstarstar Jaime Moreno
booked room for ten days, had stayed there before and service was good, that is why I booked again. this time it was a total 180 degree nightmare, checked in got to room went to put my money and passport in the safe box in the room, box was not even bolted down, I picked it up took it to the front desk and asked what was to keep someone from walking out with the box. went back to the room to find out that the bathroom window would not lock, and window was overlooking the other property and if someone came in thru the window no one would have seen them come in and out the room. Went to take a shower and it would only dip at a slow dip had to use the trash can in the bathroom to collect water to be able to shower, also it was only cold water had no hot water. went to front desk to inform them of my problem. stayed only 5 days and they never fix the problems, moved to other hotel. Asked for refund and got the run around, got back home filed it with visa, then the hotel sends me an email that I can go to the front desk to pick up my money. I am already back in the US. so they did admit that they own me for 5 days. Visa denied my claim because they have a no refund even if they did admit they own me the money they sent to me in an email and if I went back to México I can pick up my money at the front desk. well visa lost a customer that have used there card for over 40 years. and my back lost a customer too. So before you book if your room or service is not up to par you can not get a refund.
star Roland Noyola
Really cute place with friendly staff, hidden gem if you just need accommodation in town. Clean, creative rooms, basic but good!
starstarstarstar ronaldatsea
Unfortunately, I can not say much about this hotel! The hotel staff is very friendly, the location was good and the outdoor area (pool) very well maintained! Unfortunately, the room was definitely a total failure! 3 stars? The room has no windows, a microwave 40 cm from the bed, for a day we had no hot water because the gas was off and in the morning we were greeted by cockroaches from the sink. I realize that this is a low budget hotel, but that works better too!
star Maximilian Mende
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