worst experience ever, the staff changed our room 6 times and every time something was broken.... filthy rooms and food service is terrible, would avoid this in the future... after a week food have not changed, and the only thing edible was chicken nuggets, chips and pepsi..... avoid if you want to stay healthy, got flu from those filthy rooms.
star Andrej Zagorodnij
It's not a 5 star its 3 star. Pathetic service in dinning hall,
starstar Shahid Mehmood
DISASTER! I've been in many qll inclusive hotels in Turkey, this one is worst. Everything is dirty: bed linen, forks, tables in restaurant, glasses in bar, tables. The pool is green and sticky. The staff doesn"t care about guests, except Esa, who is fantastic guy. Bars are something like joke! In 5 stars hotel they have only vodka, raki, gin, beer and wine. Barmans are very unpolite and doesn't care about guests needs. In their opinion 15 ml raki is one full drink. I've met with such a greedyness first time in Turkey. The water in the pool is so dirty, thaty wife got eye disease. Strongly do not recommend this place
star Piotr Raźniak
The hotel does not correspond to 5 stars. It is dirty (spotty carpets, dust on furniture, the glasses in the room are also dirty - good thing we had our own). The pool muddy - it is obviously visible after dark when the lighting is switched on at the bottom of the pool . In the restaurant you need to stand in a queue for plates and food during lunch and dinner (breakfast no problem). At Europe hotels with less stars is greater fruit selection -in this hotel was only watermelon, canned peaches, one day we had a melon. There was no seafood. Ice cream was only once a day on a certain hour and you need to stand in a long queue for it - so we didn't taste it, we bought it in a store outside the hotel.
The staff friendly. We had fresh towels every day. At family room we had wifi and it worked good. Air conditioner worked great in the room. But it is too hot in common areas.
There is SPA center at hotel with hamam, sauna, massages - I liked it. Instead of pool we were swimming in the sea at hotel own beach (beach bar is poor). Around hotel there is nowhere to go... The animator program was not relevant for us (teenagers). So we had entertainment outside the hotel - excursions quite cheap. I recommend rafting on a mountain river
starstar Violeta vio
This place is disgusting. The rooms are filthy. Everywhere smells awful. The food tastes horrible. Staying here during covid is a nightmare. No one wears masks or social distances. Nothing gets cleaned properly. The electricity goes on and off all day long. I will never, ever stay here again. I would give this place 0 stars if I could.
star Lucie Cindoruk
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