THE MILLENNIUN HOTELS IS EXCELENTE !! Como brasileira e gaúcha , quero destacar o ótimo atendimento das camareiras, pessoal da recepção( também em espanho) , as acomodações, a localização . Apenas uma ressalvano café da manhã : incluir frutas naturais e não em calda. Mesmo assim, pretendo retornar na próxima vez que for a Londres.
starstarstarstarstar Dulce Flores
Lovely hotel, very friendly staff.Clean and modern.Room was a good size. Great location for visiting Chelsea Flower Show.5 mins walk to Fulham Broadway Tube and also a short walk down to the Chelsea Harbour riverside development.Plenty of local restaurants and shops nearby.The hotel is right next door to Chelsea FC so maybe if you are not going for a match it maybe a good idea to check on match dates.Would definitely stay again.
starstarstarstarstar Jan Pearson
Hotel bom e confortável, próximo ao Estádio do Chelsea e metrô.
starstarstarstar Amanda Almeida
Muito confortável.O atendimento é muito bom!
starstarstarstar Roberto Santos
Hotel bom e para os amantes do footbal fica praticamente dentro do estadio do chelsea
starstarstarstarstar Angela Maria
Lovely hotel, very friendly staff.Clean and modern.Room was a good size. Great location for visiting Chelsea Flower Show.5 mins walk to Fulham Broadway Tube and also a short walk down to the Chelsea Harbour riverside development.Plenty of local restaurants and shops nearby.The hotel is right next door to Chelsea FC so maybe if you are not going for a match it maybe a good idea to check on match dates.Would definitely stay again.
starstarstarstarstar Jan Pearson
Lovely welcome.The rooms were nice but the dark furniture made them feel a bit dated. Breakfast was tasty when we got some but had to wait ages for the hot food to be replenished on the buffet. Hotel was in a good position though.
starstarstarstar Kim Leggett
Lovely large room for our family of 4. Great location near to the tube so we could get around London. Tea & coffee in room and more provided on request. Friendly & helpful staff. Our room was ready early so enabled us to check in early which was a great bonus meaning we could get on with our sightseeing. Room was quiet at night.
starstarstarstar Kay Hartley
Minha família e eu tivemos uma estadia maravilhosa no hotel como parte de uma viagem de aniversário em Londres. O gerente de plantão tornou o evento ainda mais especial com um presente de aniversário inesperado na chegada, algo que poucos hotéis ofereceriam. A equipe no check-in e check-out também foram muito agradáveis. A localização é fantástica com a vantagem adicional de um parque de estacionamento seguro. A única razão pela qual não é 5 estrelas é que havia um ruído regular acima do nosso quarto que parecia uma cadeira sendo arrastada sobre um piso de madeira, mas pode ter sido um ruído mecânico. O banheiro também precisa de um upgrade. Também não havia tomadas, normais ou usb, perto das camas, o que dificultava o carregamento dos dispositivos. Estas são apenas pequenas coisas a serem observadas e não estragaram nossa viagem. O hotel será o nosso local de referência em todas as futuras visitas. Tivemos um grande momento.
starstarstarstar Luke S
A experiência foi boa. Camas limpas e uma excelente noite de sono. Os quartos parecem datados, mas não é um problema. Funcionários prestativos e amigáveis. O café da manhã foi excelente, eu pessoalmente adorei o arroz frito e bolos. Excelente localização. Estacionamento caro, um desconto seria bom para os hóspedes do hotel. O único problema era que o quarto não estava abastecido com chás ect de cortesia totalmente na chegada. Gostaríamos de retornar na taxa que pagamos não tenho certeza que faríamos para a taxa normal.
starstarstarstar Mark Pearson
My son and I booked to stay as we had tickets to watch Chelsea play the next day. unfortunately our tickets were cancelled due to stadium refurbishments. It had taken us 9.5 hours to get to the ground, only to find out we couldn't see the match. Having nothing else to do whilst we waited for the roads to reopen, we decided to wait in the lobby of the hotel. It was here that we were looked after by the general manager. He arranged for the match to be shown - so we at least got to see the match in the lobby, and ensured that we were looked after by the staff - great, compassionate service! Actually much better than we received from the Chelsea ticket office and match day staff. We will definitely be back.
starstarstarstarstar Michael Anthonisz
Que decir, hotel al lado de un estadio de fútbol y uno que es amante de ese deporte, a partir de ahora soy hincha del Chelsea... Lo malo la habitación qué nos toco la ventana daba al fondo de otros apartamentos solo veíamos pared, demasun lujo....
starstarstarstar Ale Kus
The experience was good. Beds clean and had excellent night sleep. Rooms look dated but not an issue.
Staff helpful an friendly. The breakfast was excellent I personally loved the fried rice and pastries. Location great. Parking expensive a discount would be good for hotel guests.
Only issue was the room was not stocked with complimentary teas ect fully on arrival. We would return on the rate we paid not sure we would for the normal rate.
starstarstarstar mark pearson
My family and I had a wonderful stay at the hotel as part of a birthday trip to London. The duty manager made it extra special with an unexpected birthday gift on arrival which was unexpected and something that very few hotels would offer. The staff at check in and check out were also very pleasant. The location is fantastic with the added bonus of a secure car park. The only reason it's not 5 star is there was a regular noise from above our room that sounded like a chair being dragged over a hardwood floor, but it may have been a mechanical noise. The bathroom could also do with a upgrade. There was also no sockets, regular or usb, near the beds which made charging devices difficult. These are only minor things to note though and did not spoil our trip at all. The hotel will be our go to location for all future visits. We had a great time.
starstarstarstar Luke S
I stayed with my family for 4 nights. We had a family room which was clean and spacious. The beds were really comfortable. We had a really good sleep as it was so quiet. The hotel was spotless and really welcoming. Every member of staff we interacted with was professional and friendly. The breakfast was fabulous. A huge selection of really fresh and tasty food and drinks. It started our day off perfectly every day. The hotel is in a lovely spot of London. We felt incredibly safe here. We wouldn't hesitate to stay here again
starstarstarstarstar Beverley Bostock
The hotel is located in a convenient location, just minutes away from the bus stop and the District Line. Parking was convenient, and at a discounted rate! Most impressive of all was the very friendly and accommodating staff. All my questions via emails were addressed to promptly. I had a room upgrade which helped tremendously with a 2 year old toddler in tow. I had takeaway breakfast every morning in the room which the staff in the restaurant helped me pack willingly. Everyone went out of their way to help make the stay as pleasant as possible for my family.
starstarstarstarstar Aileen Tan
Excelente hotel, con una ubicación insuperable.
starstarstarstarstar Gaby Maldonado
Agradável, bonito, serviço otimo.
starstarstarstarstar Tânia Mara Francisco
Muy lindo lugar. El barrio es excelente. Ubicado al frente del estadio del Chelsea. En el mismo predio. Esta alejado del centro de Londres pero pasan dos o tres líneas de colectivos que van al centro.
starstarstarstar Graciela Catardo
Excelente hotel, aunque esta lejos del centro, el transporte en Londres es muy eficiente y rápido
starstarstarstarstar Carlos Sordo Aguilar
Excelente recepción, información y experiencia. Habitaciones y servicio de calidad y recomendable. Ubicación cerca de estaciones de metro y bus.
starstarstarstarstar Marcela Mondino
More like a 2 star hotel, very dated and small rooms for the price. Stayed in superior rooms but they were no better and maybe worse then some low grade chain hotels
star Yvonne Gordon
Stayed here for 3 nights as we had a conference at the stadium - was in a superior room but not sure what was superior.
Room was average, though double pain glass windows could hear the trains, water in shower would go cold and hot - not consistent, was on 4th floor and twice during my stay the elevator broke down...
Overall for the money wouldn't recommend.
On the bright side breakfast was good.
starstar Boss
Hermoso hotel. Habitaciobes amplias. Buena atención
starstarstarstarstar Mirta Reinoso
Buen alojamiento, simpatía y buen servicio, buen desayuno...para ser perfecto sólo falta un poco de aceite de oliva. Muy bien adaptado a personas con discapacidad.
starstarstarstarstar María José Ruiz García
I left my laundry bag in front of my room #516 the day I have checked in (25.08.19) and called hotel person to pick up my laundry. When I asked for the laundry delivery they couldn’t find my stuff. I have asked to check the CCTV recording in reply they said “ sorry sir we didn’t have camera at the corridors”. What kind of security system do they have? As I’m an airline pilot loosing uniform before departure was a nightmare for me. Thy don’t compensate for that.
They have good front desk employees but rest are below average.
Rooms are clean and good condition but service is very poor.
star Trailblazer EHT
We arrived at the hotel before check-in and after a long flight from New Orleans, Louisiana, USA, we were tired. The staff was so understanding and rushed to make everything comfortable for us. There was a wait for the room but it was a pleasant one because the staff offered us so many amenities. They constantly updated us as to the status of our check-in. When the room was ready, it was definitely worth the wait.
When we entered the room it was so bright, fresh and very clean. We were glad we had chosen this hotel for our stay. There was a delicious complimentary breakfast each morning and it was widely varied and hot.
The room was quite large and offered all the comforts of home. It was very clean and always smelled fresh. The bathroom had Italian marble flooring and a large tub where we could relax in a soothing bath. The linen was always fresh and clean which made resting and relaxing a pleasure. The food was hot when received and we ordered the most delicious ice cream dessert.
The staff was courteous during our stay; offering suggestions for our sightseeing ventures.Room service was fast, and the menu was great. I would love to visit London again soon. When I do, I am certainly going to stay at Copthorne again. I would recommend it to anyone. Thanks to the staff, this hotel turned an otherwise stressful vacation into a memorable and pleasant experience.
starstarstarstarstar gara lazo
Amazing experience. Staff are very friendly and helpful, can't do enough for you. We were upgraded as the room we were initially given the toilet cistern kept running. Lovely gesture. Very comfortable room, good facilities, however the teabags and auger were not always topped up. But overall we had a lovely time
starstarstarstarstar Rebecca Williams
Muy buen hotel, habitaciones muy cómodas y limpias, algunas con hermosa vista a la City de Londres . El desayuno fue muy variado y delicioso. La atención del personal muy amable. La zona donde se ubica no es muy céntrica pero es muy agradable para pasear, además de tener buenas conexiones de transporte público.
starstarstarstarstar Matias Gonzalez
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