I only had 1 night. Could have stayed longer.
Lovely hotel & staff.
Its a great location to see what the city has to offer.
Great value for your money 👍
Hope to stay again.
starstarstarstar David Myler
Fabulous hotel and a fantastic place. Staff lovely and food fab. Really in joyed the stay. We'll worth the money
starstarstarstarstar Patrick “Puck” Williams
Standard mid-range chain hotel mainly serving bus tours and business travelers. There were no issues with comfort, quality or cleanliness.
The neighborhood is not touristy at all, and up a steep hill from the centre of Bilbao. It's an enjoyable but long stroll through a characterful suburb if you're up for the exercise. If not, Santuxu metro station is 2 minutes from the hotel. The area was lively and felt safe even later at night. I didn't get far speaking English around the area, including with the hotel reception staff, so you are definitely at an advantage if you know some Spanish/Basque.
The differentiating amenity is access to the Metropolitan gym below the hotel. It's an excellent, full-service upmarket gym with wellness which otherwise doesn't offer day passes. Hotel guests can buy passes from the hotel reception. Another unique highlight is the roof terrace overlooking the entire city (although it is admittedly not a particularly photogenic skyline).
The rooms are spacious and stylish, but have open-plan bathrooms which narrows down the type acquaintance you might want to share a room with.
starstarstarstarstar Graham Barry
I only stayed 1 night but it was pretty good. The room was pretty basic, similar to cheaper hotels honestly. But the service and the space made the difference, everyone was rlly kind, nice and helped with anything. The only thing I didn't like was the location tho, I had to go to the Guggenheim and bc we were 3 people I had to spend a lot on public transport to get there. Personally I don't like using the car and the public transport is rlly good here but it's still rlly annoying having to use it every time you wanna go out. I also hate walking and I didnt have my bike so...
starstarstarstar Nick Losada
The reception desk was so friendly. Especially Jaume. I have zero complaints about the staff! My room was cleaned every night. Everyone was friendly.
I have two complaints:
1) when I walked up to my floor I immediately smelled smoke 😭
2) I wish the bathrooms had space to put stuff on. I’m not used to bathrooms having no space near the sink to put makeup etc on.
starstarstarstar Carolina Echeverry
Very good hotel. Clean and large rooms and bathrooms. High quality beds. Quiet place during nigth and 15 minuts far, walking, from old town center (kasko viejo). Hotel car parking available. Fitness and relax equipments available, but not tested. 200m far from the next underground station.
starstarstarstarstar Ivan Mondino
Nice hotel. We stayed one weekend and it's not so far from the downtown.
starstarstarstarstar GONZALO CRIADO
Very good hotel with great service. Rooms are comfortable and clean. They have multiple pillow options. Good breakfast buffet, something for everyone. Location is peaceful, about 30 minute walking distance from the center.
starstarstarstarstar Katri Carneiro
Luxuriously beautiful views from the bar here. Nice and clean rooms , friendly staff good. Have a swimming pool and are a nice reasonably short walk from bilbao town centre. Would definitely recommend
starstarstarstarstar :upll koy
Very relaxing hotel. Excellent service and very clean. Would definitely come back.
starstarstarstarstar claire hallett
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